Hotel Mesra Haiwan Kesayangan di Quad Cities

"Clean room, great breakfast, great parking "

"Online pictures of hotel misleading - seemed nicer online then in person. Our $20 dollar Zyrtec bottle went missing and when we notified staff they did not seem to care and acted like we were lying. Did not provide any alternative to improve our experience. "

"Jaquelyne at the hotel front desk was awesome, making us feel very welcome. John at the players club desk was also friendly and helpful. Also while getting a bite to eat at the Sports Lounge Janelle was very accommodating, friendly and always with a smile."

"Great staff, good breakfast…starting to look a little dated. Musty smell in room "

"Upon arrival the staff at the desk was exceptional. Very nice and welcoming. The rooms very clean and beds and pillows were nice and comfortable. "

"Yes"

"Very clean. We were woken by front desk calling at 1130 pm asking our names and telling us we are in the wrong room. Then proceeded to hang up and said would call back. We had both taken medication. We were frantic and got dressed and went downstairs. Someone had entered our booking incorrectly. No apology. No comp. Nothing. My anxiety was so high thinking we were losing our room that I could not sleep. "

"Breakfast was good no issues. Clean room and comfortable bed."