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Ulasan tentang Hotel Swan Inn

2.5 out of 5
Hotel Swan Inn
1301, Shivajinagar, J.M. Road, Near Balgandharva Square, Op Jetkin, Pune, Maharashtra

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 1 daripada 4 ulasan" "
Penilaian 8 - Baik. 2 daripada 4 ulasan" "
Penilaian 6 - Boleh diterima. 1 daripada 4 ulasan" "
Penilaian 4 - Lemah. 0 daripada 4 ulasan" "
Penilaian 2 - Teruk. 0 daripada 4 ulasan" "

8.6/10

Kebersihan

7.6/10

Kakitangan & perkhidmatan

8.0/10

Keadaan hartanah & kemudahan

6.0/10

Mesra alam

Ulasan

8/10 Baik

Damien

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Ok for 1 night
hotel well located near the center of Pune and Ok for the price but only for 1 night. It was noisy during the night due to other guests and I couldn't sleep well
Menginap 1 malam pada Okt 2023

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Ok Stay at Hotel Swan Pune
Stay was good
Respons daripada Manager pada 16 Mei 2018
Dear Guest, Greetings from SWAN INN HOTEL..!!! Thank you for your wonderful feedback. We are delighted to hear that you had a pleasant stay with us and liked the overall quality of accommodation, the service extended by our staff around the hotel. We once again thank you for your feedback and truly look forward to welcome you again at SWAN INN, Pune.

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan
Tidak sukakan: Keselesaan bilik
Good hotel but expensive
We booked our stay for 2 nights through Expedia.Price charged per night is too much for the size of the room they have.We booked Non AC room but even if it was AC room we would have got the same room as its just a difference of switching on AC. Breakfast service was good they have good options and the taste was good. Even for basic room amenities like Mosquito repellent was not kept in room,we had to ask them then they sent it.Beds are not comfortable. Hotel seemed to be old . Location of the hotel was very good and that's the only aspect because of which we may visit this place again if required.
Menginap 2 malam pada Dis 2017
Respons daripada Ketan pada 18 Jan 2018
Dear Guest, Greetings for The Swan Inn Hotel! Thank you for taking the time out to share with us your feedback about your visit to our property that help us serve you better. We are sorry to learn that you did not have a good experience with us and apologies for the same. It is our constant endeavour to provide authentic hospitality to all who visit us. I have shared your feedback with the team and my associates, and assure you that all your concerns about the food, the room decor and the guest amenities, have been taken up at the highest level and promise you that you will certainly note the changes during your next visit. At SWAN INN, we take pride in ensuring our customer's satisfaction. We deeply value your relationship with Swan Inn and are committed to providing you with the highest level of service simply because our customers deserve the best. If you have any further queries or comments, please feel free to contact us. Looking forward to welcoming you back to The Swan Inn. Warm Regards Ketan Gundecha

10/10 Cemerlang

JOYCE

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Best Location and well maintained hotel.
Comfortable and cozi, thanks for such a great hospitality, specially by Mr. Naushir. Love the Aloo Pratha Breakfast.
Respons daripada General Manager pada 4 Mac 2017
Dear Guest, Thank you for taking the time to complete our survey. We are glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thanks for choosing SWAN INN.