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Hostal Casa Florencia

2.0 star property
Find your urban oasis in this charming hostel. Relax by the fireplace or explore nature reserves nearby.

Choose dates to view prices

In the heart of the city, Hostal Casa Florencia offers a warm welcome with its cozy fireplace and garden. Unwind with a cup of coffee from the cafe, get pampered at the hair salon, or connect to high-speed WiFi - all while enjoying free self-parking and outdoor furniture.

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: 5-per cent of room rate for check-in between 11:00 PM and 6:00 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately CLP 10000 for adults and from CLP 5000 for children
  • Late check-in fee: 5 per cent of room rate for check-in between 11:00 PM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hostal Casa Florencia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Casa Florencia?

Self-parking is free at this property.

What time is check-in at Hostal Casa Florencia?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available from 11:00 PM to 6:00 AM for a fee of 5%.

What time is check-out at Hostal Casa Florencia?

Checkout is at noon.

Where is Hostal Casa Florencia located?

Located in the heart of Puerto Varas, this hostel is within a 5-minute walk of Gotschlich House, Puerto Varas Plaza de Armas and Yunge House. Casino Dreams Puerto Varas and Kuschel House are also within 10 minutes. Puerto Varas Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

6.0

Cleanliness

2.0

Amenities

7.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 3 out of 7 reviews

Reviews

Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrid horrid room. Owners above were extremely loud until midnight most nights. Busy road right outside. Very loud music going on until 4am on NYE, right below the room. No staff entered the room the whole 4 days I was there & I had to ask for more toilet paper & for the tiny bin of used toilet paper to be emptied. Not even a mirror in the room. If you don't speak Spanish, be prepared to use your translator the whole time. Could not wait to leave.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Ignacio

Disliked: Amenities
Llegué y me dijeron que no había agua y no me podían hospedar. Tuve que buscar otro alojamiento.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jose

Stayed 1 night in Jan 2026
Verified

8/10 Good

KATIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025
Verified

8/10 Good

Alexandre H

Liked: Staff & service
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Alexandre H

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Irene

Stayed 3 nights in Dec 2024