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Reviews of Raices Amambai Lodges

4 out of 5
Raices Amambai Lodges
Av. Tres Fronteras 757, Puerto Iguazú, Misiones

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 6 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

DELIA ROJAS

Disliked: Staff & service, property conditions & facilities
Cero recomendable, se fué la luz, nadié respondió en los teléfonos, no hay servicio de comida. Nos quedamos atrapados porque como no había luz, no abría el porton eléctrico, tuvimos que brincarnos para poder salir. Pésimo lugar
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Could use some improvement
The staff were not very friendly or helpful The air conditioning was broken and the breakfast was very average
Stayed 2 nights in Apr 2018
Response from Hotel Manager on 7 May 2018
Dear Guest, We greatly appreciate your comments regarding the service and your stay, they help us to improve our service. We regret the inconvenience that it had with the air conditioning, with the breakfast and with our staff. We hope to receive it again and be able to reverse the situation. Remaining at your disposal. Best regards Fernando Rios

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the Raices cabins
Stayed in the cabins - very nice and spacious! Very quiet as well which was appreciated. They provide a light breakfast in the cabins which is a good way to start the day. Note you have to check in at the main hotel and they then drive you the 50m to the cabins.
Response from Fernando Rios, Guest Services Manager on 7 May 2018
Dear Mrs. Shyam, Thank you very much for your comments help us improve our service We are very happy that you enjoyed our facilities. We hope to receive it again. Best Regards. Fernando Rios Guest Services Manager

8/10 Good

mel, canberra

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful lodges
This hotel is a little out of town but the lodges are beautiful, well equipped. However it should be noted that there is no reception at this hotel, you have to check in across the road. There is no details anywhere to tell you this.
Stayed 2 nights in Mar 2018
Response from Fernando Rios - Hotel Manager on 7 May 2018
Dear Gust, We appreciate your comments regarding our Lodges location. Your feedback is very important for us to improve our service. We have take a note about the check in suggestions. It will be a pleasure welcome you back in a near future Kind regards. Fernando Rios Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private and beautiful bungalow
Great bungalow. Great room. Very safe area. Would rent it again in a second.

4/10 Poor

Tom, Vancouver, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
A bit run down but nice pool area
Carnaval was happening so sleep couldn't start until 3am as main concert area just 100m from hotel and the whole town was there Could have been a nicer stay if staff were better or friendlier but only bright spots were the pool and a great Italian restaurant (De La Fonte) a short walk away

8/10 Good

tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. La recepcion muy amables. El desayuno rico. La cabaña muy bonita y gon todos los extras . El unico pero que le pongo es que podrian llevar el equipaje de la recepcion a las cabañas .
Stayed 2 nights in Dec 2022

6/10 Okay

Maria Clara

Liked: Staff & service, property conditions & facilities, room comfort
visita cataratas
buen lugar limpio lindo bastantes inconvenientes con tema de la luz, no funcionaban las luces de emergencia. el estacionamiento deberia de estar al lado de la cabaña
Stayed 2 nights in Feb 2022

6/10 Okay

Bremensgade

Stayed 1 night in Nov 2019

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau cadre !
Très bien pour les chambres, juste un peux loin du centre ville
Stayed 2 nights in Oct 2019

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch
Fantastisch, erg comfortabele lodge. Ruim,schoon en voor een zeer acceptabele prijs. Enige minpuntje is het karige ontbijt maar dat wordt door de geweldige lodge goed gemaakt
Stayed 4 nights in Sep 2019

10/10 Excellent

Åsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Ana Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

José Antônio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RÚSTICO, CONFORTÁVEL E CHARMOSO
Lugar rústico, confortável, agradável, com muita privacidade e extremamente charmoso. Ideal para casais. Arborização e decoração de muito bom gosto. Não há serviços, com exceção da arrumação diária. Está dentro da cidade mas, ao mesmo tempo, tem muita privacidade. Não dá vontade de sair de lá. Um sonho!!!
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Unterdurchschnittlich
Alt und voller Käfer
Stayed 3 nights in Dec 2018

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bueno todo
Stayed 3 nights in Sep 2018

10/10 Excellent

José Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar
Muy buen hotel, con un lugar magnífico.
Stayed 2 nights in Jul 2018
Response from Fernando Rios / Gerencia Hotel on 8 Aug 2018
Estimado Jose Fernando, Agradecemos sus comentarios sobre nuestro hotel y compartir sus experiencias con nosotros. Estamos muy contentos de saber que nuestro personal hizo que su estadía fuera agradable y que hemos cumplido con todas sus expectativas.    Le invitamos a seguirnos en nuestras páginas de Facebook e Instagram para promos que podrían ser de su interés.   ¡Esperamos verle pronto!!!!   Saludos Cordiales Fernando Rios Gerencia Hotel

10/10 Excellent

Tak Po

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service nice room good view good location
Response from Fernando Rios - Guest Services Manager on 7 May 2018
Dear Mrs. Tak Po, Thank you very much for your comments help us improve our service We are very happy that you enjoyed our facilities. We hope to receive it again. Best Regards. Fernando Rios Guest Services Manager

6/10 Okay

LUIZ F

Liked: Staff & service, room comfort
Não fique nas cabanas, é longe e ruim.
A estrutura do hotel é bela e grandiosa, porém, acabamos ficando na estrutura das cabanas que são espaçosas e bonitas, porém fora do hotel, é necessário deixar o carro no estacionamento do hotel e sair caminhando pela avenida até chegar no local onde ficam as cabanas e então caminhar pelo espaço interno que tem calçamento com paralelepípedos mal nivelados (virar o pé neles ao caminhar a noite é uma delicia, salto então, esqueça). O café da manhã é saboroso. O wifi era péssimo, não funcionava no quarto da cabana, só na sala.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Patetico trato del gerente!!!!
Nos fue horrible. El gerente un señor totalmente desagradable jamas nos pidio disculpas por los incovenientes que tuvimos. La primer noche luego de estar todo el dia afuera, al irnos a bañar no habia presion de agua, ni tampoco temperatura. Estuvimos una hora y media para que nos arreglaran el desperfecto. Al dia siguiente no podiamos ingresar a la cabaña (estábamos en el Lodge) y hasta el front desk hay que caminar aproximadamente 200 metros, y tuve que ir tres veces porque las tarjetas no funcionaban. Amen de eso, descubrimos que una ventana de la habitación estaba abierta, y solicite que alguien me acompañara para ver si había algo adentro que no estuviera en orden, luego de discutir con el gerente, se digno a acompañarme y no solamente habian dejado abierta la ventana, sino que tambien la tarjeta puesta con lo cual si hubiera ingresado alguien la alarma jamas hubiera sonado. Al dia de la fecha sigo esperando la respuesta de lo sucedido...No tienen la menor idea de lo que es el trato al pasajero, tener que preguntarle usted me esta escuchando lo que le digo? y por respuesta recibir, si señora, tengo dos oidos, el problema es que mis orejas no se mueven..De hecho decidimos irnos esa misma noche en vez de la mañana siguiente. La cabaña muy bonita, pero no tiene ni cortinas black out, ni espejo..items casi de rigor en cualquier hotel. Aun espero una disculpa y la devolucion del dinero de la noche abonada Las fotos de la piscina distan totalmente de la realidad.

8/10 Good

Mariana, Cascavel - PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Privacidade e romantismo
Ficamos em um dos lodges, ele fica em uma área a 200 M do hotel, bem completo, limpo, cama super confortável, ar condicionado potente, a cabana possui uma sala de estar com uma mini cozinha (louças como copos, taças e talheres) microondas e frigobar. O banheiro não possui banheira como descrito no anúncio e o chuveiro estava ruim, tinha pressão mas a água não saia direito pela ducha e sim pelas laterais, mas estava limpo com toalhas extras, secador bom e kit higiene pessoal bem completo. O lugar tem bastante privacidade e é entre a natureza, bem romântico. Tem uma espécie de sala de apoio com 2 sofás/ cama que podem acomodar crianças. O único porém é a necessidade de se deslocar para a área do hotel onde estão as outras atrações, porém a piscina que está na foto não é a mesma, como fomos em uma época fria não utilizamos, só fomos para o café da manhã. Não conhecemos o restaurante porém ele estava bem movimentado na noite que chegamos e os preços são atrativos. Nos deixaram sair às 11 hrs da manhã no check out. No geral custo beneficio muito bom, voltaremos com certeza.