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Reviews of Hotel Lilian

2.5 out of 5
Hotel Lilian
Fray Luis Beltrán 183, Puerto Iguazú, Misiones

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 119 reviews" "
Rating 8 - Good. 49 out of 119 reviews" "
Rating 6 - Okay. 28 out of 119 reviews" "
Rating 4 - Poor. 4 out of 119 reviews" "
Rating 2 - Terrible. 7 out of 119 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Juan

Stayed 1 night in Nov 2022

10/10 Excellent

Mirta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y muy cómodo
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms, very nice. The personal from the hotel really kind always. But wifi and tv was too bad
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quiet. Close to bus station. Clean and bright. Helpful staff
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was very pleased with the kindness of the staff. They were really always willing to help and give information. On that subject I really have no complaint. My only complaint is, that the roof is, obviously, made of sheet metal, which makes noise on a windy night. Nevertheless, i felt very good, and can only recomend it.
Stayed 2 nights in Dec 2019

6/10 Okay

Brian

Travelled with group
Liked: Staff & service
Reaonable value for a basic hotel
The best thing this place has going for it is Deborah on reception. She is welcoming and helpful. Other than that, the place is very ordinary and the rooms dated. It’s clean enough and reasonable value, but the rooms need upgrading. The bathrooms are really wet rooms where water gets all over the toilet. Breakfast consists of tea/coffee and bread. Nothing to look forward to their. It’s centrally located.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
It is an old hotel with basic amenities and very basic furniture. The personnel is ok. It is quiet most of the time. The wifi was bad. Breakfast was minimal. No TV. A basic bed with no side tables. Hot water OK, but no closed shower.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Rescued by customer service only
I had a single room with a full bed. My bathroom and towels were not clean. The shower lacked a door or curtain, so the bathroom got wet every time I showered, and I did not receive a bath mat until the second night. The bed was uncomfortable, and the walls had stains or marks on them. That said, customer service was great, the location is ideal, and it was adequate for my purposes (a one-day visit to Iguazu falls).
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

SH, Sydney

Liked: Cleanliness, property conditions & facilities
Good place to stay. Excellent location. Large pleasant room very reasonably priced. The staff were great. Only downsides were there was only one blanket and the night was abnormally cold for the region so it was a bit chilly and the breakfast was very basic.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms open onto courtyard area. Comfortable place to sit outside and reflect on the day.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, nice stay
Hotel was good, clean, staff very friendly (not every one at reception spoke English) and knowledgeable about transport, close to the bus terminal.
Stayed 2 nights in Dec 2018

8/10 Good

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ann from CLT
Very simple basic hotel in town. Price is inexpensive. Breakfast is very basic, no hair dryer at all (bring one if u wanna stay here). Very friendly and helpful staff.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly basic room but everything was clean and staff were very helpful, especially with booking taxis and local information. Incredible value for money.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, close to bus station and town. Perfect for short stays while visiting the falls
Stayed 3 nights in Nov 2018

2/10 Terrible

Becca, Sandy

Disliked: Cleanliness, amenities, property conditions & facilities
Súper old and full of dust and mold. Our sinuses clogged and we could not sleep all night. The bed was super uncomfortable too, and breakfast was a couple of croissants and tea. I do NOT reccommend
Stayed 1 night in Nov 2018

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lilian great position for tourist
Very happy with position of hotel Lilian -within walking distance for bus, eateries etc. Staff very friendly. Basic breakfast of croissants,toast,jam,caramel.,juice coffee tea.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful, however the fact that one has to pay cash is a hassle, as the banks charge about 7% for ATM withdrawals. The wifi was working intermittently in the room, and so-and-so at the lobby, making it difficult to make video and online calls.
Stayed 3 nights in Sep 2018

10/10 Excellent

J

Liked: Cleanliness, staff & service
Great value, nice staff.
Rooms are a little tired, but to be expected at such a bargain price. Air conditioning worked well and was much appreciated. Staff lovely, breakfast great, laundry service on site, walking distance to town. All up a good experience. Would stay again if in the area.
Stayed 3 nights in Oct 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
The staff was very accommodating and extremely helpful, providing maps, directions, and recommendations about the local area. The room, eating area, and entire hotel was very clean and well maintained.
Stayed 1 night in May 2018

8/10 Good

Nathan Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Clean
We were just looking for a bed for one night while seeing Iguazu Falls so we wanted something inexpensive and centrally located. The hotel is walkable from the bus depot so getting to and from the falls is easy and saves a more expensive taxi. The room was clean, though sparsely decorated, and the bed was an older springy mattress, but it was comfortable enough. The hotel isn't going to win any awards, but for the price it's hard to find a better value. The only problems were that the electricity was out when we arrived which sounds like a common occurrence in Puerto Iguazu, and the wifi was pretty slow.
Stayed 1 night in May 2018

10/10 Excellent

jadan, sydney australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a couple night
Found the hotel to be affordable and cheap for 2 backpackers. Was nice to have a private room and show. Staff are exceptional and very helpful. Walking distance from the bus stop.
Stayed 2 nights in Mar 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Adequate with several pros and a couple cons
Basic hotel that has seen better days but attempts and succeeds in putting a little shine to it. The good: great location 4 min from central bus station - the place to catch bus to Iguazu Falls - and restaurant row Av Cordoba with great selection of restaurants. Clean rooms. Great 24 hour staff that speaks good English and is very accommodating. Breakfast is basic croissants/toast, coffee/tea, OJ, but an attempt is made to make the setting pleasant with table cloths and pressing environment. The bad: WiFi worked OK but could be stronger...don't expect to stream video, but I hear WiFi is sketchy in a lot of Argentina hotels. Rooms and bathrooms basic but clean. That show some wear. Towels are mix and match and pretty threadbare, but clean. Overall the clientel was solid average tourists who, like me, want an inexpensive, clean, basic and well located hotel.
Stayed 2 nights in Jan 2018

2/10 Terrible

G. Z ., Seattle, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel WiFi is terrible. Like no WiFi.
We stayed 3 nights and was asked to pay cash pesos in advance. First night WiFi was terrible, they said it was damaged by the storm in all area, next day would be repaired. But next door hotel with restaurant WiFi is fine. 2nd day, WiFi still very poor, signal came seconds off minutes. We had to go near by bar to use WiFi. 3th day, WiFi was worse. Long-time no signal then signal came seconds. During this staying we need go to restaurants or cafe shop to use WiFi. It's like the hotel does not have WiFi. Also beware no housekeeper during one staying.
Stayed 3 nights in Dec 2017

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , good room , excellent price
Stayed 4 nights in Jul 2017

6/10 Okay

C

Liked: Staff & service
Decent one nighter
Decent one nighter as a flying visit, parking outside, friendly staff, central, clean and secure, rooms need a little more TLC,
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in convenient position
The Lilian Hotel is excellent value for money. The staff are very helpful, wifi works well, bed is comfortable, lovely hot showers, adequate breakfast (toast, jam, croissants, coffee), and close to restaurants, shops. The rooms are pretty sparsely furnished and the towels are not new and fluffy, but OK for the price.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Simple, quiet, but no card payment
The hotel is nice and comfortable for the price tag. It's close to the bus station and that's convenient to go and see the Falls. The breakfast is a bit limited in options but it's ok overall. The hotel is quiet and you can definitely sleep well. A bit of a disappointment was that they made us pay in cash (even though I selected to pay upfront by card), so we had to pay the additional 21% of VAT that you normally don't pay as a foreigner if paying by card.

8/10 Good

craig, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location, clean and secure, nice courtyard
About a 10m walk under pack from the Bus station, but far enough away to feel residential. The hotel is clean and has sufficient hot water. Rooms are small and dark, rustic, but there is a charming courtyard. I'd stay there again. Not cheap, but it's Puerto Iguazu. Don't expect any assistance with your planning - not their job of course. Overall quite good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel close to ATM and food
A very comfortable 3 night stay after staying 2 nights within the park. We had expected a much more noisy place.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aconchegante e agradável
Estive com a minha família no hotel por 5 dias, é um hotel simples mas aconchegante, senti falta de um frigobar, o clima é muito quente e o desejo por água gelada era frequente, os funcionários extremamente educados e queridos, café da manhã bom. O espaço da piscina fica aberto até às 8h, poderia ser até 10h pm.
Stayed 5 nights in Dec 2023

10/10 Excellent

Edmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo , fiquei surpreso pq as avaliações em geral eram baixas talvez pelo padrão do café da manhã argentino , mais o desse hotel não precisa mais nada o melhor croassan que já comi quentinho assado na hora, funcionários educados lugar agradável
Stayed 2 nights in Nov 2023

2/10 Terrible

jose luis

Stayed 2 nights in Feb 2023

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel básico pero limpio con buena ubicación
Habitaciones básicas pero cómodas. Limpieza 10/10. Buena ubicación muy cerca de la terminal de omnibus y muchos restaurantes.
Stayed 3 nights in Dec 2022

6/10 Okay

Victor

Stayed 1 night in Dec 2022

8/10 Good

Sophia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place to stay for the falls. The people are really kind! Thanks a lot.
Stayed 2 nights in Nov 2022

6/10 Okay

Dulce

Disliked: Cleanliness, staff & service, room comfort
No final do checkout passamos maior constrangimento pedindo comprovante de pagamento. Sendo que estávamos com a reserva já paga.
Stayed 1 night in Oct 2022

10/10 Excellent

Karine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Nada a reclamar, cumpre o que promete
Stayed 1 night in Sep 2020

8/10 Good

Dietmar, Kaiserslautern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Preis-Leistungs-Verhältnis. Sehr freundliches und hilfsbereites Personal. Alles da, was man braucht. Ruhig.
Stayed 2 nights in Mar 2020

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool and good hotel room
Stayed 2 nights in Feb 2020

8/10 Good

Heraldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

8/10 Good

JuanRiquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal, y la ubicación del establecimiento, a pocos metros de la zona comercial
Stayed 4 nights in Feb 2020

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel économique, calme et a 2 pas du centre.
Hotel économique, calme et a 2 pas du centre. WIFI, clim et moustiquaire OK. En plus, table et 2 chaises sur le patio. Chambre basique. Je recommande.
Stayed 2 nights in Jan 2020

8/10 Good

PERICLES R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Nestor Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Thomas, Krefeld

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer/ Hilfsbereitschaft Personal sehr gut / ruhig gelegenes Hotel und trotzdem alles schnell fussläufig erreichbar / Leider ist der Stromgenerator oder die außen angebrachte Klimaanlage zu laut und ich bin nicht empfindlich!
Stayed 4 nights in Jan 2020

10/10 Excellent

ALEXANDER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boa
Foi boa local tranquilo, recepção bem atenciosa. Porém fui na época do ano novo e eles não tem costume de comemorar, tirando isso foi ótimo.
Stayed 3 nights in Dec 2019