Best Luxury Hotels in Puerto del Carmen

"It was very clean, very close to the beach and had a lovely pool area. Restaurants and supermarket nearby. Reception staff friendly. Wifi did not work for me at all. I stayed half board as a solo traveller and I didn't find the staff at the buffet restaurant very friendly and felt a bit uncomfortable and in the way. Staff kept walking by to see if I was finished to clear my plate while I was eating and 2 nights they never took a drink order from me just took away the menu. It's a shame because that let down my overall experience and the irony is I only booked half board because I was alone as when I travel with people we usually go out to eat to try the local restaurants. Also the restaurant is massive so it's not like I was taking up space. "

"I particularly enjoyed the aqua aerobics in the pool each day at 12- the guys from the animation team were excellent- made them good fun. Reception staff were particularly helpful. Good selection of fresh food & the entertainment in the evenings was very good. "