Puerto del Carmen Hotels with Restaurants

"Were pleasantly surprised with the junior suite size and with amenities in the room. Breakfast was probably the best I’ve had at any hotel abroad and I’ve been to a few. Staff couldn’t of been more helpful if they had tried. Think we will definitely return within the year.!"

"We loved these apartments, love the attention to detail, comfort and eco friendly policies and care. We have been coming to Lanzarote a few years and usually stay in a nearby complex. We had to extend our two week trip for medical reasons and there was no availability where we were already staying. We had 5 nights in a 2 bed apartment, it was so much more comfortable than where we usually stay. Bed comfy, good sleep, sofa comfy, kitchen so much better equipped, even has a blender! There is so much attention to detail, eco friendly toiletries, paper and policies. Recycling, water bottle and filtered water was so good compared to us dragging large bottles of plastic around for the previous two weeks. Loved the insect nets at all doors and windows, no bugs or flying insects. We did have a few mini ants in the kitchen which were attracted to food. Once we kept all the food in the fridge and not cupboards they went away, I mentioned this on leaving but it didn’t really bother us during the trip. The What’s app service was brilliant, I really felt like the customer service was the best I have ever experienced in Lanzarote, texts to check if we were ok, texts half way through the stay, weather updates, menus, prompt responses, paella cooking demonstrations.. The pool is lovely , just the right temperature, cool for swimming but not icy cold. Jacuzzi nice. It’s a small complex so you are in close proximity to neighbours but we weren’t disturbed. Can location. We will be back!"

"The hotel is really nice and is disabled friendly. There is step free access into the pool as well. The hotel is situated right on the beach with bars and restaurants a 5 minute walk if that away. Would definitely stay here again"

"Lovely staff Large clean room with lovely quirky surroundings throughout the complex."

"Amazing hotel, location and service. The staff was excellent! Would come back any day. Loved the beach, the room, breakfast was delicious. The decor was exquisite!"

"Room was clean and excellent, all the amenities we needed and plenty we didn’t use, great food, friendly and helpful staff"

"Property could do with some improvements, very weathered, nice view points, nice quiet front, short walk to bars and shops. Maid was lovely, receptionist not so much, no warm welcome, just here’s your room key take the lift, next please…. Restaurant .. wow, shocking… what I can say, no organisation, kids running up and down as staff move food round 30 prior to service closing, stayed 4 nights only went for breakfast twice, same each time, no glasses, no seats, no coffee cups, not a lot of fresh fruit options (chips for breakfast). Staff too busy closing down areas and cleaning table. "

"Stinking Room wasn’t cleaned once. Bed sheets not changed "

"All good but we felt that heated pool could be warmer"