Puerto Cancun Spa Hotels

"Buen servicio, todo muy limpio, el staff bien respetuoso y professional Lo recomiendo 100% "

"Staff is very co operative, Restaurants particularly VENTANAS is very nice and have too many items for breakfast, lunch and dinner."

"Excellent property to stay. Wide variety of breakfast options. Wide variety of fresh juices . Excellent wait staff. We cant wait to return."

"Me encantó el hotel , tienen muy buen servicio y la comida excelente , las habitaciones son muy limpias y la cómodas y sobre todo el personal de hotel es muy amable y te tratan muy bien "

"The room was very clean the staff were so sweet we also had fresh food at the breakfast buffet"

"Great experience!!!!"

"Clean room. Drinks could be stronger. Good food!"

"The property was kept very well groomed. The dining options were excellent. The staff were polite and always helpful. I have travelled extensively and have never encountered aggression with trying to get my future business as I did on this visit. The salesman actually commandered my luggage tags and said he would take care of it. After realizing that I was not going to buy a membership he had to chase us down to return the luggage tags which I felt were held hostage. It was not a pleasant introduction to the property. He basically wasted the first hour of my time at The Grand when an impression could have been made more positive. I belong to both Disney and Sandals and neither have been so oblivious to the fact I was on holiday and wanted to see the property not hear a salespitch. On a very positive note the fitness center is superb. The beach was not ideal due to sargassum so working out became a part of my visit. Again on leaving there was another aggressive young salesman and all this achieved was leaving me with a negative impression. There are so many positive things about the three resorts that it is sad to find this impression is one that lingers."

"Love this place, wish I could live here"