Province of Viterbo Holidays

I booked this hotel because of location and the fact it was 4*. After staying for 3 nights, I’m afraid I would only give it 3*. The host was lovely, although never at the desk, day or evening. He was, however, quick to respond to the bell. The hotel itself, I would describe as tired. An influx of money and a little care would be invaluable. We had been travelling for 9 hours and when arriving would at the very least hope for a bottle of water. I don’t think I’ve ever stayed anywhere there hasn’t been a kettle or tea and coffee making facilities

Good hotel for airport overnight, good rooms. Found odd that hotel only accepted cash payment for city tax. Was the only hotel during my trip that demanded cash.

Tha hotel was convenient from the airport. The staff was friendly and provided recommendations. Walabke to Vatican Museum. The breakfast was good. Thank you for our stay.

Amazing resort with beautiful spas. Staff were great. Room was beautiful and totally spotless. There were a couple miscommunications though. We made reservations at the hotel restaurant for 8pm and got a call from the front desk around 745 telling us we had reservations at 730 and that they were fully booked from 8-9 and to come down asap, but there was only a couple other people in the restaurant when we got there, so not sure what that was about. We also booked the airport shuttle via email before arrival (as their directions state to do), but it seems like no one had any record of that. Luckily another couple was going to the airport at the exact same time, otherwise I think we might have been out of luck. I have all the email copies of these reservations, but something got lost in communication. Overall though it's a fantastic resort, beautiful and relaxing. Wonderful spas and great way to spend the night before a flight!

Property is okay. Moving around was via Uber. There is a restaurant in hotel that opens at 6p and a next door restaurant opens at 7p. Considering our time was 6 hours difference, this was not convenient. The hotel is good, but it is 40 mins away on Uber from Vatican.