Garden

Reviews of OYO 1652 Hotel Tampiarto

2 out of 5
OYO 1652 Hotel Tampiarto
15, Jl. Suroyo , Tisnonegaran, Kec. Kanigaran, Probolinggo, East Java

Reviews

3.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

3.4/10

Cleanliness

4.8/10

Staff & service

4.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

4/10 Poor

Patrisia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Ava on 16 Mar 2023
Hi, Patrisia! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

6/10 Okay

Fahira

Stayed 1 night in Oct 2023
Response from Dewi on 2 Nov 2023
Hey, Fahira! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

2/10 Terrible

Viktor

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came to Probolingo for one night just passing through. Hotel Tampiarto was very near and easy to find. Checking in we where asked to pay an extra fee which was double the amount of the price said on the web page. Once in the room we found that we got so much more than we paid for. We found a countless of webs and spiders behind the drapes and corners, lots of ants and a whole new spieces of mold growing in the bathroom, looking like an episode of The Last of us. The bed sheets looked like the aftermathseamed to be allergic of washers and driers and somehow managed to still get
Stayed 1 night in Mar 2023
Response from Ava on 16 Mar 2023
Hi, Viktor! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava

2/10 Terrible

Ainhoa

Stayed 1 night in Aug 2022
Response from Mike on 6 Sept 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Mike