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Reviews of Hilton Garden Inn Preston Casino Area

3 out of 5
Hilton Garden Inn Preston Casino Area
5 Watson Rd, Preston, CT

Reviews

8.8

Excellent

Rating 10 - Excellent. 1149 out of 1859 reviews" "
Rating 8 - Good. 410 out of 1859 reviews" "
Rating 6 - Okay. 153 out of 1859 reviews" "
Rating 4 - Poor. 74 out of 1859 reviews" "
Rating 2 - Terrible. 73 out of 1859 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn, Westminster

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024

10/10 Excellent

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you’re visiting Foxwoods!
Stayed 2 nights in May 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean convenient welcoming staff. Although good condition a few areas showed signs that a refresh is in near future.
Stayed 1 night in May 2024

6/10 Okay

kyanna

Stayed 1 night in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Brenda A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in person (Michelle, I believe) wasn’t friendly, but on the rude, not caring side. I have good hearing, but there were men loud in the bar, so I had to say “excuse me” 2x she wasn’t happy about that. “I” apologized, bc she was so rude. NOT welcoming at all!!
Stayed 1 night in May 2024

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff!
Stayed 2 nights in May 2024

10/10 Excellent

Connor

Stayed 1 night in Mar 2024

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved
Stayed 1 night in May 2024

10/10 Excellent

Herman

Liked: Property conditions & facilities
Everything was good
Stayed 1 night in May 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

melissa, Lakeville

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
No coffee available in lobby area during evening hours. Plenty of cups, creamer and straws in designated lobby coffee area. TV size small in room. Needed glasses on to watch TV from bed. Larger screen please.
Stayed 3 nights in Apr 2024

8/10 Good

Matthew

Stayed 1 night in Apr 2024

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay only thing wrong was not very hot water in the morning for showers. Luke warm water
Stayed 1 night in Apr 2024

10/10 Excellent

Franky

Stayed 1 night in Apr 2024

10/10 Excellent

Andrea, west springfield

Liked: Property conditions & facilities
Beautiful place to stray
Stayed 1 night in Apr 2024

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Most of things are good except the heater fan was some kind of noise, could wake up in the mid night!
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location and staff!
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sean was so welcoming and made check in so easy. He made nice conversation and made us feel valued. Thank you Sean!
Stayed 1 night in Apr 2024

10/10 Excellent

Armani

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about my stay. Don't think the AC unit was working properly in my room but other than that was a great weekend and will definitely be back the next time we are in the area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Room was comfortable and the buffet breakfast was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Franklin, Mattapan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few hotels have microwaves in the room, this place has it all, even a jetted tub. I recommend it.
Stayed 1 night in Apr 2024

10/10 Excellent

AGNIESZKA, Plainville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Megan

Stayed 1 night in Apr 2024

6/10 Okay

Walter Macalos

Business traveller
I didn’t like not having ev charger capability and Hilton is supposed to be one of them. It smelled like manure in the morning. They charged for water in the room and limited food available. Overall I had an ok stay
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
The staff in all areas of the resort were friendly, personable and pleasant
Stayed 1 night in Apr 2024

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Will return
Stayed 1 night in Apr 2024

4/10 Poor

KRISTIN

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Too expensive, food dining options are very limited. The shower heads in both rooms didn't work properly, water barely stayed warm for two showers.
Stayed 2 nights in Apr 2024

10/10 Excellent

Diane

Travelled with group
Liked: Property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the stay - it was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to casinos
Stayed 1 night in Apr 2024

6/10 Okay

Truleia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good until Sunday and Monday nothing but construction over our heads all that banging and drilling …. Didn’t get much rest for me to get ready to head home …. So I left before 12 noon …. But I did like the hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and jacuzzi were nice. The food was good and the cocktails were well made. Everyone was super nice and it’s so close to Foxwoods for a fraction of what you pay for a night at the casino.
Stayed 1 night in Apr 2024

10/10 Excellent

Arismari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Foxwoods Casino. Nice and clean property.
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the staff, from check in to check out, and cleanliness of our room
Stayed 1 night in Mar 2024

4/10 Poor

Tyreice

Travelled with partner
Liked: Amenities, property conditions & facilities
My girlfriend in I stayed at the hotel for three nights. Upon arrival we were given the option to choose between a room on the 2nd or 4th floor. Unbeknownst to us there was a cheerleader convention in town. They were in the range of 12-14 and ran a mock on our floor, being loud and randomly knocking on our door throughout the day. We found out two hours into our stay that this was a known issue and other visitors who were previously on the 2nd floor had requested to have their rooms moved and were moved to the fourth floor. The fact that this issue was known before the option was provided to me to choose a floor and no mention of the issue was made to me is terrible. Nor did we receive any offer to correct this issue, through a discount , reimbursement or etc. We planned on having have fun out of town experience, instead we had to deal with unruly teens disturbing residents throughout the day
Stayed 2 nights in Mar 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property in regards to cleanliness, surrounding area and proximity to casino
Stayed 2 nights in Mar 2024

10/10 Excellent

Dahian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis, Halfmoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was close to the Foxwoods casino
Stayed 1 night in Mar 2024