Hotel di Prairie Hills

"What a bad experience. The place was a dump and the staff was like something out of a bad movie. We had a change in plans that forced us to find a hotel last minute during a busy big city weekend. Unfortunately this was the only option. Everything from foul smells, stained and dirty sheets, and a staff that seemed like they may be being trafficked. After one night we moved hotels and of course were refused a refund for the second night. Do yourself a favor and sleep in your car or even...

"It was amazing all around, I will come back!"

"We really enjoyed staying at this hotel. I especially found the breakfast to be fantastic with high quality food and lots of options. We are planning to stay there in the future when traveling. "

"The wifi was down the entire time. TV barely worked. Construction right outside our room. I was in town for a work trip and couldn't use my computer to work during the day."

"Clean room. Good air conditioner. Plenty of places to eat close by."

"Very comfortable the staff was attentive to my need and very friendly "

"👍"

"Great location and very friendly and helpful staff! "

"The only thing we didn’t like was that there is no dresser to put clothes in. We think that is kind of strange since there is adequate room for a dresser. We love everything else about this hotel. We have stayed numerous times here and it’s always been wonderful."

"Front desk staff were very friendly and helpful."

"Highly recommend this hotel! Everything was in excellent condition and very clean. The staff was very friendly and helpful."

"The room seemed clean enough. But there was a musty odor as soon as you walked in. Also needs updating. But the bed was comfy and the bathroom was clean. "

"Was in town for a sporting event. Great location and room was a good size and clean. Check in was an interesting experience. Very little interaction, very transactional and now clear guidelines given on how to find our room, and no information was provided regarding the breakfast facilities/times etc was given. Personally I find having an airpod in during a customer interaction a little unprofessional but I could just be old fashioned and used to the customer service of more recognized chains....

"Check in was wonderful. We were greeted with a smile and the staff member was very helpful and patient with us."

"I loved this place, especially for the price. Breakfast was fresh and delicious. Everything was clean. I loved how they put my name on tv and welcomed me when I first arrived. I will make sure I stay here next time "

"Friendly staff, and extra clean rooms."

"Breakfast offerings needed attention. Eggs were dried out. We stayed 4 nights, no bed changed, no fresh towels, had to get towels at front desk. Staff was very nice, friendly, helpful. We had to eat breakfast at a restaurant. "

"The staff was great!! Nice room, safe environment! "

"Easy checkin and staff was very friendly. "