Hotels near Pozas de Santa Fé

"Everything perfect staff very helpful and friendly "

"It turned out that the ticket I bought for the Alhambra was a scam. I mentioned this to Paula Peña, Guest Experience Manager, and incredibly she was able to secure a Granada Card which included entry to the Alhambra for the next day. I can’t thank her enough for saving my trip. The hotel is well staffed and they are excellent at what they do."

"I have never stayed in a hotel with just a rail for hanging clothes. The reception staff were bordering on rude. The only plus was breakfast which was excellent. Perhaps the Melia Granada staff should visit the Melia Seville to see how it’s done."

"Did not have breakfast, poor amenities, great location, some underground parking, Granada was busy with young people, very nice city but too much traffic for us!"

"During Semana Santa, Montserrat should make sure they give rooms to their hotel’s customers as far away as possible from the bar where the restaurant’s customers party until 4 am! I was here to rest and sleep. It was possible from 4.30 am after the staff rearranged the bar and the annoying metallic chairs."

"Very clean, great staff and location. Restaurant "

"A terrible experience. We booked 2 nights but decided to leave after the first night. There was loud talking coming from the hosts apartment which is directly below. This continued from 2am until 4:20am. It was impossible to sleep. The mattress was worn and suffered from roll together. The place was freezing when we arrived with no way of turning on any heating. Then at 9pm the radiators came on and it became stiflingly hot with no way of turning them down. There was no tea or coffee making facilities. Not even a sachet of instant coffee. No breakfast provision was mentioned. We knocked on the apartment door below to try to raise the host unsuccessfully between 8:30am and 9:30am. By the time the host eventually responded we had packed and were ready to leave. We tried to ask for a refund both in person and by messaging, in view of how badly misdescribed the property was but the host refused and kept full payment for the 2 nights. The additional £50 spent on a hotel was well worth it to get away from there. "

"Wonderful staff. Clean room. "

"Entering the room, you could sense a strong smell of smoke, possibly coming from the heating system of the bar below or the kitchen. And it was present almost all the time. "