Chalets in Powell County

"Was easy parking clean,will fix what breaks,cares about there guest,cleaning staff and was easy to talk to,door card readers need to work better almost have to push on card to work"

"No elevator. Soon as we got into our room I went to the bathroom saw there was dirty towels even the hand towel had been used. The toilet paper holder was broken off and laying in the shelf and toilet paper on the floor. No travel size shampoo like most hotels do. Next day we went to the pool/hot tub it was barley luke warm the pool was warmer than the hot tub it was putting out cold water. Got back in the room requested clean towels they said they were in the dryer and would be sent up soon. 4 hrs later we got towels but all the hot water was out at the hotel. Like all the rooms not just ours. Also breakfast wasn't how it's pictured and there wasn't much to choose from. The housekeeper was nice though. The guy at the front said we'd be getting money back because of the hot water issue and have yet to still get any type of refund. I definitely do not recommend. "

"We enjoyed our stay at Hemlock Lodge. Clean, comfortable, staff was very pleasant. Good breakfast. Would definitely stay here again."

"Clean room, friendly staff. Both luggage carts in need of repair "

"Poor hallway conditions. Terrible breakfast options. Not worth the price. "

"A great place to stay "

"Room was old and dirty. Found hair in our bed, a used keurig cup and toilet hasn't been touched. Elevator not working and staff didn't seem to care. Breakfast by 8:45am was picked over and was told by staff they weren't restocking. "