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Reviews of Motel 6 Portsmouth, NH

2 out of 5
Motel 6 Portsmouth, NH
3 Gosling Rd, Portsmouth, NH

Reviews

6.2
Rating 10 - Excellent. 170 out of 1003 reviews" "
Rating 8 - Good. 271 out of 1003 reviews" "
Rating 6 - Okay. 213 out of 1003 reviews" "
Rating 4 - Poor. 183 out of 1003 reviews" "
Rating 2 - Terrible. 166 out of 1003 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was geared more towards long term stay… did the job for a CHEAP one night layover.
Stayed 1 night in Apr 2024

2/10 Terrible

Ella Mae

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
It took 15 minutes to check in!! Wasn't sure what room we were having because she was having issues with new computer systems.
Stayed 1 night in May 2024

4/10 Poor

Kathleen

Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Patty, Duxbury

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old carpets in hall. Elevator extremely dlow
Stayed 1 night in Apr 2024

10/10 Excellent

Nakita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

yuanli

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

MELANIE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ok for a one night stay. Affordable. Very basic. Lots of old stains on walls, tub, etc. Appears as tho several rooms are used for long term persons.
Stayed 1 night in Apr 2024

8/10 Good

darlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Kept hearing front door slamming. No blankets on the bed. A little bit noisy.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Darlene, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 Excellent

Christina

Amazing place to stay
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Christina, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
very loud heater/fan..otherwise perfect for price
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Barbara, Thank you for the 5-star rating!Natalie #Team6

6/10 Okay

Lailei, Roswell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to my job location .
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 Good

Almond

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Almond, Thanks for your review, we really appreciate the support.Natalie #Team6

4/10 Poor

Fred

Liked: Cleanliness
The room next to mine had dogs barking for hours. No frills meaning no fridge shampoo hair dryer microwave all things that you would expect inn a chain motel.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Fred,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Jeannine, CBS

Liked: Cleanliness
Property is a good location.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Jeannine, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Poor

Ttisha

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs barking all night long talked to staff about it and the staff member told me I can’t tell what side it’s coming from at the desk. My question is why didn’t you get up and investigate?
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Ttisha,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Hidir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy maybe heater or machine dragging sound every 10-15 minutes
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Nancy

Great
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Nancy,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

jeffery

Dogs inside, and dirty
Stayed 1 night in Mar 2024

10/10 Excellent

milan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
pet friendly
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Milan, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Natalie #Team6

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the bed was supposed to be a queen but it gelt more like a double and the towels were very small. The staff were kind enough to give us 2 extra pillows..It says it was a non smoking building but people in the rooms down the hall were smoking and it leaked into the hall way.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Vanessa, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Smelly (cigarettes & vomit), noisy / thin walls, dogs barking, doors slamming, holes in walls / floor, bugs everywhere
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Christopher,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Randall, Dartmouth

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and decent hotel
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Randall, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Colleen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thrilled when i arrived 4 hours before check in and was told i could check in now! The front staff was wonderful. The property is undergoing renovation so i completely understand why the walls in my room were chipped and stained, however the actual room, as in the floors, the bathroom, the beds, were spotless! Very comfortable beds and pillows.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
I have enjoyed my experience in portsmouth and it was great
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Shawn,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
An inexpensive place to spend a night
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Michael, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Beds were comfortable
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi John,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Jenn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Shower water pressure was so bad I had to take a bath. I was unable to regulate the temperature in the room because air wasn’t working well. All other aspects of the stay was wonderful!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Jenn, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 Poor

Hannah

Disliked: Cleanliness, property conditions & facilities
Whole place was dirty and smelled like cigarettes. Dog barking all night long down the hall, staff did nothing about it. Bathroom wasn’t cleaned properly at all. Literally just walking around barefoot in my room my feet were black with dirt within an hour. Room was small and the heat didn’t work properly. All around not worth staying at when there are other hotels in the same price range in the area
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 Mar 2024
Hi Hannah,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

stephanie

Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

stephanie

It is not legal to have your dogs in the car they spent two weeks in a room downstairs they wind and wanted to get out then I can afford anymore because I’m homeless with my dogs and my boyfriend got a room upstairs there’s no way my adult dog would make it down the stairs or wait in the elevator to go out to P in the morning he is a snow dog he sleeps in a snow pile if he could and a dog house being a car was a cushy lovely place to sleep and then when I woke him up keep it up stubborn car and not have to hold his bladder for some reason animal control lied and said that I was neglecting them
Stayed 1 night in Jan 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was clean and very basic.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Betty,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Travis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices were ok the staff wasnt very people friendly and my family did not feel welcomed there ..warno
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 28 Feb 2024
Hi Travis,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Oleksandr

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

8/10 Good

Edward

Low price overnight accommodations
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Edward,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Tara, Great Falls

Travelled with family
Liked: Amenities
The employees were curious and kept their cool with unruly people and treated them with respect.
Stayed 10 nights in Dec 2023
Response from Brand Experience Team on 14 Feb 2024
Hi TaraThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

6/10 Okay

andrew

Business traveller
Disliked: Staff & service
It was not what I expected from a hotel 6
Response from Brand Experience Team on 14 Feb 2024
Hi Andrew,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Bachar, Wichita

Disliked: Cleanliness, amenities, property conditions & facilities
Sink was clogged and they couldn't do anything about it.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Bachar,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

Corey

Liked: Cleanliness, amenities
I enjoyed my stay and the amenities were as expected. I noted some minor maintenance issues and wished they had honored my request to room on the upper floor but for what I paid I can’t complain.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Corey, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Lucretia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel meets expectations given price
Hotel booked only for one night so I didn't have to drive in the early morning hours in the pouring rain - was exactly what I expected for the price - nothing over the top but clean and comfortable enough for a short stay.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Lucretia,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jeannine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Need to clean the grounds more or put up signs to say please clean up after your pets.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Jeannine, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Lisa

Disliked: Property conditions & facilities
The bed and pillows were clean and free of any debris. Unfortunatly the pillows were flat and the bed lumpy. The heater worked great. Tv worked as it should. There was a lightswitch when you entered the space that didnt work. The noise from other patrons and their pets was too much. Dogs on the floor barked everytime someone opened a door. All in all I got what I payed for a cheap motel for one night of sleep. The employees I encountered were very pleasent though.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Lisa,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Nathaniel

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Shannon

Stayed 2 nights in Jan 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and warm. Staff pleasant and helpful handicap parking covenant.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Very difficult to control the heat.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Michelle

Easy check in. Staff is attentive
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Comfortable, clean and affordable. Had a good night stay and close by to restaurants and shopping walking distance. Didn’t need to rent a car.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

8/10 Good

Eric

Stayed 2 nights in Jan 2024