This Hotel Was a Nightmare: Stolen Time, Discrimination, & Lies!
This hotel was an appalling experience. I was stolen from, lied to, and discriminated against, all while the room failed to meet advertised standards.
My check-in was a disaster. Despite a 4 PM check-in, the front desk was consistently unstaffed from noon to 6:30 PM. I, along with my three dogs (one ADA service dog, two ESAs), was forced to wait in a hot car for hours.
The next morning, after booking a second night, the owner demanded I check out at 11 AM and re-check in at 4 PM—an unheard-of policy. He then discriminated against my service dog, demanding printed paperwork he's legally not allowed to ask for.
Compounding this, upon my 4 PM re-check-in, I found my room hadn't even been cleaned, despite the owner's insistence that was the reason for my forced five-hour exodus. Later, despite an employee securing a 3 PM late checkout, the owner aggressively evicted me at 12:30 PM, denying the agreement. This amounted to theft of paid time on both days.
The room itself was misrepresented: no microwave as advertised, and a missing peephole leaving a hole straight through the door.
While the staff (excluding the owner) was kind, the owner's actions were unprofessional and discriminatory. I paid for two nights and lost several hours of paid time due to their incompetence and deceit.
I would not recommend this hotel to anyone, ever!
