Front of property

Reviews of Rodeway Inn & Suites Portland - Jantzen Beach

2 out of 5
Rodeway Inn & Suites Portland - Jantzen Beach
1401 N Hayden Island Dr, Portland, OR

Reviews

6.8
Rating 10 - Excellent. 219 out of 1000 reviews" "
Rating 8 - Good. 290 out of 1000 reviews" "
Rating 6 - Okay. 224 out of 1000 reviews" "
Rating 4 - Poor. 124 out of 1000 reviews" "
Rating 2 - Terrible. 143 out of 1000 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
Stayed 1 night in Apr 2024

2/10 Terrible

Valentin

Disliked: Staff & service, property conditions & facilities
Stood at the front desk waiting to check in for 25 minutes before the check in lady came back to her desk from her smoke break
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Great place for the money. Area is kinda troubled & rundown but, staff were nice and room was good. No complaints really. Parking was adequate for truck / trailer. Close to events I was attending.
Stayed 4 nights in Apr 2024

4/10 Poor

Rosemary

Travelled with family
Disliked: Property conditions & facilities
The room had great beds but lots of ceiling cobwebs. No blankets on the beds and the motel must be hooked up with central heat and with a nigh temp around 40 degrees, there was no room heat. Front desk had a space heater, no heat could be felt during the night in the room.
Stayed 1 night in Apr 2024

8/10 Good

James

Homeless Wright out my slider doing illegal things
Stayed 2 nights in Apr 2024

6/10 Okay

Christine M.

Door knobs, remote control for tv, lamps, air conditioner knob, on & on were grimy. Needed to clean everywhere people touch.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value
Stayed 1 night in Apr 2024

4/10 Poor

Travis

Stayed 1 night in Mar 2024

10/10 Excellent

Dav

Stayed 1 night in Feb 2024

10/10 Excellent

Dav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Madison

Disliked: Cleanliness, property conditions & facilities
Didn’t have hot water the entire weekend. Hotel room was dirty and stained. Staff was courteous.
Stayed 4 nights in Jan 2024

2/10 Terrible

Romain

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

4/10 Poor

Cristal

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Luis

Stayed 1 night in Jan 2024

10/10 Excellent

Taylor

Stayed 1 night in Dec 2023

10/10 Excellent

Tiara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Jim

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tiara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Sara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gabriela

Stayed 1 night in Dec 2023

10/10 Excellent

Tiara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dave

Stayed 1 night in Dec 2023

2/10 Terrible

JIm

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel, it is a rent by the week type place with very odd residents. No maid service came even when requested. No clean linens, no hangers, no luggage racks, requested all and no results. Garbage bags sitting in halls. Not a place I would ever go to again. people cooking in their rooms, created terrible odors.
Stayed 3 nights in Dec 2023

8/10 Good

Fungiso

Liked: Staff & service
Convinient….. didnt like the carpets
Stayed 2 nights in Dec 2023

10/10 Excellent

Gunner

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Inez

Liked: Cleanliness, staff & service, property conditions & facilities
Easy room access and parking
Stayed 2 nights in Nov 2023

8/10 Good

Roxanne

Liked: Staff & service
Disliked: Amenities
Was ok
Stayed 1 night in Nov 2023

6/10 Okay

Han

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
I had drunken neighbors trying to get into my door every single night, and people in the hallway yelling at midnight. Staff was amazingly courteous.
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Erika

Travelled with family
Disliked: Cleanliness, staff & service
Overall the experience wasn't too bad. There were stains on the furniture but not the bed and the sheets. I would give the staff a full 5 for accommodating my family by upgrading one of our rooms to a suite to have us close to each other (Jocelyn was amazing in doing a great job at that) however the other night staff was not so great. She was plain out rude. I called for extra towels and i understand if some hotels arent able to bring towels to your room, but i dont think guests need to hear sass from the front desk person saying "ummmm YOU can come and get them yourself by coming to the front desk." Or when i come to pick them up and ask, she gave me attitude again and assumed i would assume that the towels on the counter were for me.
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We had a good stay there. It was a nice quant area. It could be updated on the outside a bit (new roof and some paint). But overall it was nice and comfortable.
Stayed 2 nights in Oct 2023

4/10 Poor

Brian, EUGENE

Travelled with family
Disliked: Amenities, property conditions & facilities
Charged extra $4.60 administrative fee to check in. Sometimes I book a cheapo room expecting cheapo but this place pushes that a bit far. 1st floor bathtub drained slowly you had to stand in water to shower. Bathroom door wouldn't close.

2/10 Terrible

Allen

Liked: Cleanliness
Disliked: Property conditions & facilities
Added fee at Check in.
I was charged an additional fee of approximately $5, reportedly an Oregon business tax. I thought taxes and fees were included in the price I paid. The hotel smells old and stale. It needs TLC. It appears that they try to keep the rooms clean.
Stayed 1 night in Oct 2023

6/10 Okay

lynde

Disliked: Cleanliness, property conditions & facilities
Floors are filthy, a dirty towel in the bathroom, front desk was rude, can hear everything going on in the hall, doors slamming
Stayed 1 night in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
It was definitely retro on style. Staff was helpful . Grounds are a bit dirty and a lot of transients.
Stayed 3 nights in Oct 2023

4/10 Poor

gayle

Stayed 1 night in Oct 2023

10/10 Excellent

Nathaniel

Stayed 4 nights in Aug 2023

8/10 Good

Audrey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
After reading the reviews we were concerned to stay here. It honestly is not as bad as people were saying. It depends on yours standards I guess... it seemed very average, slightly more on the dirty side however still clean and comfortable enough. I actually liked the location and the building itself is beautful. The staff was all extremely friendly and we were overall pleasantly surpised.
Stayed 3 nights in Oct 2023

6/10 Okay

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Baoling

Travelled with family and small children
Good enough for us. We have a good rest.
Stayed 1 night in Sep 2023

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Sungyuan, San Diego

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The sofa, carpet were very dirty. Will not stay again any more.
Stayed 1 night in Sep 2023

6/10 Okay

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Impressive but otherwise average roadside hotel. No on-site restaurant. Clean, but some wear and tear evident. Comfortable bed. Noisy nearby party into early hours (we didn't contact front desk).
Stayed 1 night in Sep 2023

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet and easy access to everything
Stayed 1 night in Sep 2023

2/10 Terrible

Richard

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
convenient to Portland International Raceways
Stayed 1 night in Sep 2023

8/10 Good

Katerina

Liked: Cleanliness, staff & service, amenities
This was our second stay at this hotel. It is a very good deal. Everything was great except for the mysterious water leak in the hallway just outside of our room door which we reported but it was not attended to during our stay. I hope it did not cause serious damage to the property.
Stayed 1 night in Sep 2023

6/10 Okay

William, Renton

Travelled with family
This hotel is run down. It was mostly clean, but parts of the room were still dusty. One of the two mattresses in the room was flipped over with the pillow top on the bottom (I did not want to find out why). Lots of stains on the carpet and furniture. Lots of poorly applied paint and what not. Our balcony had trash and cigarette butts. When we got there, residents were sitting on the front steps smoking and drinking. Over all the people were friendly and there were no insects in the room. I didn't feel dirty, but it didn't feel clean either. I wouldn't stay there again.
Stayed 2 nights in Sep 2023

4/10 Poor

Curtis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was good and the room was clean. There are few amenities, and it needs updating.
Stayed 3 nights in Sep 2023