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Ulasan tentang Le Plaza Hotel

3 out of 5
Le Plaza Hotel
10 rue Capois, Port-au-Prince

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 62 daripada 184 ulasan" "
Penilaian 8 - Baik. 80 daripada 184 ulasan" "
Penilaian 6 - Boleh diterima. 28 daripada 184 ulasan" "
Penilaian 4 - Lemah. 9 daripada 184 ulasan" "
Penilaian 2 - Teruk. 5 daripada 184 ulasan" "

8.2/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

7.8/10

Kemudahan

8.0/10

Keadaan hartanah & kemudahan

7.8/10

Mesra alam

Ulasan

2/10 Teruk

Jessica

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
There was nails all in our window the purple sheets that they put under had some white stuff on it ewww
Menginap 1 malam pada Jan 2024

2/10 Teruk

Jessica

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

Jean Denis

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great place to stay. Food is excellent, service is great.
Menginap 4 malam pada Dis 2023

10/10 Cemerlang

Jean Denis

Menginap 2 malam pada Dis 2023

8/10 Baik

Patricia, Gatineau

Sukakan: Kebersihan, kemudahan
.
Menginap 1 malam pada Ogo 2023
Respons daripada Roodny JEAN pada 19 Ogo 2023
Dear Patricia,Thank [s for your comment.Regards,

8/10 Baik

Patricia, Gatineau

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
.
Menginap 1 malam pada Jul 2023
Respons daripada Roodny JEAN pada 19 Ogo 2023
Dear Patricia,Thank [s for your comment.Regards,

8/10 Baik

Patricia, Gatineau

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
People where frindly.
Menginap 2 malam pada Apr 2023
Respons daripada Roodny JEAN pada 19 Ogo 2023
Dear Patricia,Thank you for taking the time to review our service and the way our treated you. We are happy it was pleased, we hope to see you next time for more souvenirs.Regards,

2/10 Teruk

Robert

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I reserved 3 nights stayed but i was staying for only 2 nights,i hope you are understand the situation and give me a refund! Thank you
Menginap 1 malam pada Jun 2023

2/10 Teruk

Frantz

Menginap 1 malam pada Mac 2023
Respons daripada Roodny JEAN pada 7 Apr 2023
Dear Frantz,Thank you for taking the time to review our service especially the cleanliness, we are sorry if during your stay it wasn't on point as usual. We'll send a note to the head of the department for improvement.We hope to see you for better memories.

2/10 Teruk

Sony

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
To much mustic in that property , and so hard to deal with the toillet , work in the water h. Plz and thk u
Respons daripada Roodny JEAN pada 9 Jan 2023
Hi Mr. SONY,We are really sorry that your stay was compromised by this problem. We're doing everything we can to minimize the inconvenience, a note will be sent to the department who in charge for that.We hope to see you next time for better memories.Cordially,

10/10 Cemerlang

Catalina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Dis 2022
Respons daripada Roodny JEAN pada 7 Jan 2023
Mrs. CATALINA,Thank you very much for taking the time to review our property. It's always heartwarming to hear that our place and service was pleased.We hope to see you next time for more and better memories.Cordially,

8/10 Baik

blac

Sukakan: Kebersihan, kakitangan & perkhidmatan
I stayed for 7 days & enjoyed every bit of my stay. Staff were polite, friendly & helpful, food were great at the exception of diversity, housekeepers for 7 days, Wi-Fi was lagging but ok
Respons daripada Roodny JEAN pada 23 Nov 2022
Hi Mrs. CELESTIN,Thank you very much for taking the time to review our property. It's always heartwarming to hear that our cooking and service was pleased. Moreover, we are happy to know our staff treated you well as we trained them for that.We hope to have you one more time for more memories.Regards,

10/10 Cemerlang

Marie

Menginap 1 malam pada Ogo 2022
Respons daripada Roodny JEAN pada 12 Ogo 2022
Dear Mrs. MARIE, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our service was pleased and our staff treated you well as we trained them for that. We hope to see you one more time for other souvenirs. Regards,

8/10 Baik

Patricia, Gatineau

Menginap 4 malam pada Jul 2022
Respons daripada Roodny JEAN pada 7 Apr 2023
Dear Patricia,Thank you for taking the time to review our property, we'll be happy to have you among us for more souvenirs.Regards,

10/10 Cemerlang

Nafees

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great stay!
Very friendly staff who would go out of ways to make your stay safe and comfortable.
Menginap 1 malam pada Mei 2022
Respons daripada Roodny JEAN pada 22 Mei 2022
Dear Guest, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our service was please and our staff treated you well as we trained them for that. We hope to see you for more and better souvenirs. Cordially,

10/10 Cemerlang

Hensie

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Need better is variety of food
Menginap 9 malam pada Dis 2021
Respons daripada Roodny JEAN pada 10 Apr 2022
Dear Guest, Thank you for taking the time to review our service, it help us for improvement. We are sorry for your concern, but we always review our meals menu to make sure they reflects all our guest expectations. A note will be send to the head of that department for follow up. Hoping to see you soon, we stay at your disposal for any others request. Regards,

8/10 Baik

Andrey

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Decent hotel in thr center of Port-au-Prince
The hotel is good, needs a bit of renovation. Located in the city center with guarded private area. Service is good, don't expect something outstanding, though. Restaurant is good, don't expect something big.
Menginap 1 malam pada Jan 2022
Respons daripada Roodny JEAN pada 15 Jan 2022
Dear AUDREY, Thank you very much for taking the time to review our property. It's always heartwarming to hear that you pleased our service and cooking. The best of all, is you felt secure during your stay here, we spent time and service for our guest comfort. We are work all the time to higher our level of standard by many renovation. Hoping to see you shortly for more memories

8/10 Baik

Rony

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2022
Respons daripada Roodny JEAN pada 7 Apr 2023
Dear Rony,Thank you for choosing us for your stay, it delighted to you have with us. The pleasure will be our to have one more time.Cordially,

10/10 Cemerlang

Jacques-Mary

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
J'espère en revenir
L'endroit est tres calme. Les chambre tres propre, J'avais un petit souci avec le lit. Il fait trop de briut. 😄
Menginap 2 malam pada Dis 2021
Respons daripada Roodny JEAN pada 15 Jan 2022
Cher Jacques-Marie, Merci beaucoup d'avoir pris le temps d'examiner notre propriété. C'est toujours réconfortant d'entendre que vous aimez la propreté de votre chambre. Cependant, nous sommes désolés pour le lit, certains d'entre eux ne le font pas. En espérant que votre prochain séjour aura de meilleurs souvenirs. Salutations

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama kumpulan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Menginap 4 malam pada Jul 2021
Respons daripada Roodny JEAN pada 6 Ogo 2021
Dear Guest, Thank you very much for taking the time to review our property. It always heartwarming to hear that your stay was please. We'll be happy to know more about you next time for improvement. Regards,

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It’s an old hotel with charm in the heart of downtown of Haiti
Menginap 1 malam pada Jun 2021
Respons daripada Roodny JEAN pada 6 Ogo 2021
Dear Guest, Thank you very much for taking the time to review our property. It's always heartwarming to hear that you loved our local space. We would to have more information about you to serve better. We hope to see you for more and memorable memories. Regards

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
That was exceptional I really appreciate this moment I spent over there. These people are very nice and hard working I would recommend someone else to go there.
Menginap 2 malam pada Apr 2021
Respons daripada Roodny JEAN pada 25 Mei 2021
Dear Guest, Thank you for taking the time to review our service and we are happy to hear your stay was pleased. We do all best to make all our guest feel comfortable and safe in our place. Hoping to see you one more, we wish a warm welcome already. Regards

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2021
Respons daripada Roodny JEAN pada 25 Mei 2021
Dear Guest, Thank you for your comment, we hope to see for brtter memories. Regards,

8/10 Baik

Kristina

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Jan 2021
Respons daripada Reservation Team pada 9 Jan 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Boleh diterima

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Food was good and well prepared. Staff provided good service. Room AC was loud, not wirking properly and needs to be upgraded
Menginap 2 malam pada Jan 2021
Respons daripada Reservation Team pada 5 Jan 2021
Thank you for feedback! We are delight that you enjoy your stay and I will make sure to pass along the good word to the kitchen. We will work on AC issue with our Maintenance Team and hope to be able to meet your expectations on your next visit. See you soon.

8/10 Baik

James

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Pretty good all things considered
It’s not a bad place by any means and the courtyard is lovely. Right outside the hotel is sketchy at best. Some blemishes but still decent overall.
Menginap 1 malam pada Dis 2020
Respons daripada Reservation Team pada 5 Jan 2021
Dear James, Thank you very much for taking the time to review of our property and to share about your experience with us. We are delighted that you had a pleasant stay and hope you had a great trip back home. We look forward to hosting you again soon.

10/10 Cemerlang

FELIX JUNIOR

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2020
Respons daripada Reservations Team pada 28 Dis 2020
Thank you for review of our property! We are delighted that you had a great stay. It will be a pleasure to host you again soon.

8/10 Baik

Alet

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Diamond in the mod
Le Plaza is like a peaceful environment in the middle of the noise
Menginap 2 malam pada Dis 2020
Respons daripada Reservations Team pada 21 Dis 2020
Thank you for your kind comments! We are so pleased that you felt comfortable with us. We look forward to hosting you again soon. Regards

8/10 Baik

NATANAEL

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2020
Respons daripada Reservations Team pada 21 Dis 2020
Thank you!

8/10 Baik

James

Sukakan: Kakitangan & perkhidmatan
Not to bad
It was pretty good. Hot water which was nice. Meals were good and staff friendly. Place more a 2 star in terms of room condition but not bad...sketchy neighborhood though.
Menginap 1 malam pada Dis 2020
Respons daripada Reservation team pada 14 Dis 2020
Dear Mr. JAMES, Thank you for taking the time to review our property, we are pleased to know your stay was good with and our staff did a great job with you. We work hard to do our best for all our guests comfort. However, we apologize for the the neighborhood situation. Ho[ping to see you again, we'll be happy to have you for more and memorable memories. Cordially,

8/10 Baik

Josh

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice ambience, nice staff
Menginap 3 malam pada Nov 2020
Respons daripada Roodny JEAN pada 26 Nov 2020
Dear JOSH, Thank you for taking the time to review our service, the atmosphere and the way you was treated by our staff. We are happy you was pleased. We'll be happy to have one more time for better memories. Cordially,

10/10 Cemerlang

Ronald

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Sep 2020
Respons daripada Reservation team pada 22 Sep 2020
Dear Client, Thank you for choosing us for your stay, it was a pleasure having you here. We hope to see again for better memories Regards,

8/10 Baik

Pengembara yang disahkan

Menginap 2 malam pada Sep 2020
Respons daripada Reservation team pada 22 Sep 2020
Dear Client, Thank you for choosing us for your stay, it was a pleasure having you here. We hope to see again for better memories Regards,

10/10 Cemerlang

Guideline

Menginap 1 malam pada Ogo 2020
Respons daripada Reservations Team pada 10 Sep 2020
Thank you for your feedback! Its was a pleasure to serve you. We hope to have you again soon

10/10 Cemerlang

Carline

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful property excellent location. Staff is very helpful
Menginap 1 malam pada Ogo 2020
Respons daripada Reservation Team pada 26 Ogo 2020
Dear Carline, Thank you for taking the time to review of our property! We are very happy that your stay was enjoyable and our location suits you. We look forward to seeing you again soon. Regards,

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The food was excellent and the service was amazing
Menginap 2 malam pada Ogo 2020
Respons daripada Reservation team pada 19 Ogo 2020
Dear Guest, Thank you for taking the time to review our service and we are happy to hear that our cook was pleased. We'll be happy to have you for new memories. Regards,

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The people were very nice and polite. The rooms were very comfortable and clean.
Menginap 1 malam pada Jul 2020
Respons daripada Reservation team pada 1 Ogo 2020
Dear Guest, Thank you for taking to review our service, we appreciated your presence among us and know your stay was good. We are pleased our staff treated you well as we trained them to do it and you loved your room. We hope to see again for a new memories. Regards,

6/10 Boleh diterima

Pedro, Miami

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel was overpriced for what it offered. No hot water one of the days. It is old and needs renovation. The front desk ladies were kind and gave great service, but the service in their restaurant was awful.
Menginap 2 malam pada Mac 2020
Respons daripada Reservation team pada 17 Mac 2020
Dear Mr. PEDRO, Thank you very much for taking the time to review our property. It's always heartwarming to hear that the service at the desk was pleased. We are happy they treated like we trained them for that. However we are sorry for the restaurant service and the hot water, they are not should be happened. We'll send a note for follow up and we hope to have you have you with us for better memories. Cordially,

10/10 Cemerlang

Max, Boston Massachusetts

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The location was very convenience for me .and not too far from the airport
Menginap 2 malam pada Mac 2020
Respons daripada Roodny JEAN pada 9 Mac 2020
Dear Mr. MAX, thank you for taking the time to review our service, we are very happy your stay was pleased and our location was good for you. We hope to see you shortly for better memories. Regards,

8/10 Baik

Jason

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
An pleasant oasis in the heart of the city
An oasis amidst the chaos. The city of Port-au-Prince is a bit chaotic, and can be overwhelming at times. So it's not to escape to Le Plaza hotel which is right in the heart of the city, but somehow as soon as you step through the doors the vibe completely changes as you leave the intense chaos behind and enter a chill and relaxing oasis. All the street noise disappears and you are surrounded by lush greenery and silence. The only complaint I can think of is that if you've never been there before, and are arriving on your own (i.e. no airport pickup) it's not entirely clear where the entrance is. Neither the walk-in entrance nor the car parking lot. The signage could be much more clear. At first I almost panicked and thought the place had been shut down entirely. There is a giant colorful mural that says "Le Plaza" on one of the walls surrounding the hotel, but the entry doorway is not clearly labeled. The breakfast was ok, but could get a bit boring after a couple of days. But you're in Haiti so the supplies/resources to make an amazing breakfast aren't readily available, so appreciate what you can get.
Menginap 3 malam pada Feb 2020
Respons daripada Reservations Team pada 26 Feb 2020
Dear Jason, Thank you for taking the time to review our property and give us feedback. We appreciate your comments and take into account your suggestions. We are constantly working to improve our service to ensure that we meet the expectations of our guest. Thank you again for being our guest at Le Plaza and we hope that you will be staying with us again soon.

10/10 Cemerlang

Alexis, Lafayette

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is clean and quiet. The staff is helpful and friendly. Overall this is the best place to stay in Port Au Prince!
Menginap 4 malam pada Jan 2020
Respons daripada Reservation team pada 3 Feb 2020
Dear ALEXIS, Thank you very much for taking the time to review our property. It's always pleased to hear that you love the warm and cleanness of our place and our staff was kind and treated you well as we trained them for that. We'll be happy to have soon for more memories. Regards,

10/10 Cemerlang

Brenda, Oakland

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is like a sanctuary in the midst of the busy city. It's quiet and beautiful.
Menginap 3 malam pada Jan 2020
Respons daripada Reservation team pada 3 Feb 2020
Dear Mrs. BRENDA, Thank you very much for taking the time to review our property. It's always pleased to have you with us, we work to make like it seems for all our guests comfort, like you. We are honored to have you each time you came here. We look already forward for your next coming stay. Warm regards,

8/10 Baik

Carla A

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2020
Respons daripada Reservations Team pada 25 Jan 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Cemerlang

Iveline

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Awesome time
Check in was fast and the receptionist was very accommodating. The entrance is beautiful and the whole place is well taken care of. The only bad is the bathrooms need updating. Time to remodel these moldy bathrooms. Breakfast was remarkable and the servers were awesome (celiriny and rony) the afternoon buffet was pricey but a great selection I enjoyed my stay. The staff is really nice. Will def be back
Menginap 2 malam pada Dis 2019
Respons daripada Roodny JEAN pada 7 Apr 2023
Dear Iveline,Thank you for staying with us and your comment, it help us to improve our service for our guest comfort like you.We take note for for you recommadation and we'll take action soon.Regards,

8/10 Baik

Margaret

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel for Port Au Prince. Staff was friendly and attentive. Pool was in a nice garden setting. Air conditioner was a bit loud but cooled well. WiFi worked well in first floor rooms. Had a bit of trouble getting my door key card to work but staff took care of it promptly. Room was quiet and clean.
Menginap 1 malam pada Ogo 2019
Respons daripada Management pada 3 Sep 2019
Dear Margaret, Thank you very much for taking the time to review our property. We are glad you enjoyed your stay and we will make sure to work on improving the AC system for a better experience. We look forward to seeing you back soon in Haiti. Regards,

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Ogo 2019
Respons daripada Roodny JEAN pada 4 Okt 2019
Dear Client, Thank you very much for taking the time to review our property. It's always a pleasure to hear that your stay was pleased. We'll be happy to have you next time for better souvenirs. Regards,

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jul 2019
Respons daripada Daphnée pada 1 Ogo 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The pool was excellent - the Plaza's best feature. Very nice to have my breakfast eggs cooked to order too. To improve? The air conditioning unit in my room (108B) was VERY noisy. I couldn't watch TV & use the A.C. at the same time! Impossible to sleep with the A.C. turned on too. Also, there was a very odd, large rust stain around the bathtub drain that was VERY un-sightly. The shower itself was great ie. hot water & very good pressure. Hard to beat the Plaza's location but boy or boy does the front of the hotel building outside need to be improved! It's dreadful! You can't even tell it's a hotel!
Menginap 3 malam pada Jul 2019
Respons daripada Béatrice pada 23 Jul 2019
Hello, Thank you for your comment, we apologize for any inconvenience you have had during your stay. we promise you to improve everything to satisfy you next time. Once again thank you

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jul 2019
Respons daripada Roodny JEAN pada 7 Apr 2023
Dear guest,Thank you for your comment and we hope to see you soon for more memories.Regards,

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The service is excellent. Everyone is ready and willing to help.
Menginap 7 malam pada Jun 2019
Respons daripada Roodny JEAN pada 8 Jul 2019
Dear Client, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our varieties pleased you as expected. We'll try to keep the service at the same level for your comfort. Regards,