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Pom Pom Island Resort

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Lake
Minibar, in-room safe, desk, free cots/infant beds
Villa, 1 Double or 2 Single Beds, Garden View (Garden) | Minibar, in-room safe, desk, free cots/infant beds
Villa, 1 Double or 2 Single Beds, Garden View (Garden) | Minibar, in-room safe, desk, free cots/infant beds
Reception

Overview of Pom Pom Island Resort

Pom Pom Island Resort

3.5 star property
7.0 out of 10 Good
7.0/10 Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Free WiFi
  • Restaurant
Map
Pom Pom Island Resort, Borneo, Pom Pom Island, Sabah

Explore the area

    Room options

    About this area

    Pom Pom Island

    Located in Pom Pom Island, Pom Pom Island Resort is on the beach. Local points of interest include Bohey Dulang Hike Overlook, Mataking Island Dock, and Tun Sakaran Marine Park.
    Visit our Pom Pom Island travel guideOpens in a new window
    Map

    Restaurants

    • Simply Enak Restaurant
    • PomPom Padi Pros Table - 1 min walk

    About this property

    Pom Pom Island Resort

    3.5-star hotel by the sea
    You can look forward to a free breakfast buffet, a free return airport shuttle and a beach bar at Pom Pom Island Resort. With a white sand beach, sunloungers and beach towels, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a massage and a body scrub at Yin and Yang, the on-site spa. Yoga classes are offered at the gym; other things to do include kayaking, snorkelling and scuba diving. In addition to a garden and a library, guests can connect to free in-room WiFi.
    Other perks include:
    • Bike hire, a computer station and massage treatment rooms
    • Multilingual staff, a TV in reception and luggage storage
    • Concierge services, wedding services and a billiards/pool table
    Room features
    All 49 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
    More amenities include:
    • Bathrooms with showers and free toiletries
    • Balconies, free infant beds and coffee/tea makers

    Languages

    Chinese (Mandarin), English, Italian, Malay, Spanish

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    The property is disinfected using an electrostatic spray
    Sheets and towels are washed at 60°C or hotter
    Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

    Social distancing

    Contactless check-out
    Cashless transactions are available for all charges at the property
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks are required at the property
    Hand sanitiser provided
    Enhanced food service safety measures are in place
    At check-in, guests must provide a record of full COVID-19 vaccination
    COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • No on-site parking available
    • Free off-site parking
    • Free return airport shuttle during limited hours
    • Airport shuttle at scheduled times, on request

    Food and drink

    • Free buffet breakfast
    • 1 restaurant
    • 2 bars/lounges and 1 beach bar

    Things to do

    • Bike rentals
    • Billiards/pool table
    • Fitness centre
    • Full-service spa
    • Kayaking
    • Scuba diving
    • Snorkelling
    • Hot tub
    • Steam room
    • Yoga classes

    Family friendly

    • Free cots/infant beds
    • Laundry facilities

    Conveniences

    • Front-desk safe
    • Gift shop/newsstand
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry-cleaning service
    • Housekeeping (limited)
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Wedding services

    Business services

    • Business centre
    • Computer station
    • A meeting room

    Outdoors

    • Beach loungers
    • Beachfront location
    • Garden

    Spa

    • 3 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Couples treatment room(s)
    • Detox wraps
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massage - hot stone
    • Massage - Thai
    • Massage/treatment rooms
    • Reflexology
    • Spa open daily
    • Steam room

    Accessibility

    • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (selected rooms)
    • In-room accessibility

    More

    • Beach towels
    • Designated smoking areas
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Ceiling fan
    • Free cots/infant beds

    Bathroom

    • Free toiletries
    • Hairdryer
    • Private bathroom
    • Shower

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    Outdoor space

    • Balcony

    More

    • Desk
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from noon - 5 PM
    Minimum check-in age - 18

    Check-out

    Check-out before 8:30 AM

    Special check-in instructions

    Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
    This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    The front desk is open daily from 8 AM - 5 PM
    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    This property doesn't offer after-hours check-in
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    At check-in, guests must provide a record of full COVID-19 vaccination
    COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    For more details, please contact the property using the information on the booking confirmation
    For same day transfers to Pom Pom Island, please schedule to arrive by 3 PM. Transfers to and from Pom Pom Island occur twice daily: from Semporna to Pom Pom Island at 12:30 PM and 4:30 PM; from Pom Pom Island to Semporna at 9:30 AM and 1:30 PM. For guests staying at hotel in Tawau or Semporna, pick-ups are available upon request.
    Please note that last minute transfer changes cannot be accommodated.
    Guests are kindly requested to inform the resort 7 days in advance of their flight details/pick up details. Unscheduled Transfer Charges: Additional charges apply per way for both land and sea transfers. In the event of festivals or functions in Semporna town or bad weather conditions, boat timings may be re-scheduled to depart earlier from the island.

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
    Rollaway/extra beds are not available.
    Free cots are available on request at the property

    Payment types at the property

    Important information

    Optional extras

    • Fee for in-room wireless Internet: MYR 30.00 per day (rates may vary)
    • Fee for wireless Internet in public areas: MYR 30 per night (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards
    Safety features at this property include a smoke detector
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Only registered guests are allowed in the guestrooms
    No pets and no service animals are allowed at this property

    Property is also known as

    Pom Pom Island Resort
    Pom Pom Island Resort Hotel
    Pom Pom Island Resort Pom Pom Island
    Pom Pom Island Resort Hotel Pom Pom Island

    Frequently asked questions

    Is Pom Pom Island Resort pet-friendly?

    No, pets are not allowed at this property.

    How much is parking at Pom Pom Island Resort?

    There is free parking nearby.

    What time is check-in at Pom Pom Island Resort?

    Check-in is from noon - 5 PM. After-hours check-in is not available.

    What time is check-out at Pom Pom Island Resort?

    Checkout is at 8:30 AM.

    Does Pom Pom Island Resort provide a shuttle to the airport?

    Yes, there's a free airport shuttle that runs on request.

    Where is Pom Pom Island Resort located?

    Nestled on the beach, this hotel is in Pom Pom Island, within the vicinity of Bohey Dulang Hike Overlook and Mataking Island Dock. Regional attractions also include Tun Sakaran Marine Park.

    Pom Pom Island Resort Reviews

    Pom Pom Island Resort Reviews

    Reviews

    7.0

    Good

    Rating 10 - Excellent. 1 out of 4 reviews" "
    " "10 - Excellent 25%
    Rating 8 - Good. 2 out of 4 reviews" "
    " "8 - Good 50%
    Rating 6 - Okay. 0 out of 4 reviews" "
    " "6 - Okay 0%
    Rating 4 - Poor. 0 out of 4 reviews" "
    " "4 - Poor 0%
    Rating 2 - Terrible. 1 out of 4 reviews" "
    " "2 - Terrible 25%

    6.5/10

    Cleanliness

    7.5/10

    Staff & service

    7.0/10

    Property conditions & facilities

    Reviews

    8/10 Good

    Charlotte

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Well cared for on beach island
    Great 3 day stay on the island - from pick up at the airport and boat transfer to the end of our stay everything was really well organised, very friendly helpful staff. Lovely large beach front chalet with balcony and sun loungers, very strong aircon and no mosquitos!! For an island I was expecting limited food quality but I was pleasantly surprised. Good local and Chinese food options, wine an drew fizzy drinks extra cost but not overpriced. The Spa was very good - new equipment in the small gym and excellent massage treatment. Would happily go back - a lovely mix of feeling looked after but also remote/adventurous Much cleaner water around the island than we saw in other places so fish and marine life was plentiful just off the beach.

    8/10 Good

    Verified traveller

    Liked: Staff & service, property conditions & facilities, room comfort
    Beautiful
    Fantastic location on a 'paradise island'. Hotel is less polished than other options however reasonable for the price. Saw lots of fish and 84 turtles

    2/10 Terrible

    Verified traveller

    Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
    餐食超级差，服务很一般，虽然客气，但是没有任何主动服务

    10/10 Excellent

    Paie Yin

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort