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Reviews of Dahlia Boutique Hotel

4 out of 5
Dahlia Boutique Hotel
Baidam 6, Lakeside, Pokhara

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 89 reviews" "
Rating 8 - Good. 32 out of 89 reviews" "
Rating 6 - Okay. 7 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tsuyoshi

Disliked: Amenities
Good
Stayed 1 night in Jan 2023

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really lovely (clean quiet room with amazing views) and the swimming pool was great. My suggestions are: 1) Some sun umbrellas next to the pool please. 2) provide filtered water to encourage people not to use plastic bottled water.

10/10 Excellent

Avijit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop view of Himalayan mountain range and Lakeside view
Stayed 2 nights in Sep 2022

8/10 Good

Ashok

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2022
Response from Devendra Karki on 21 Aug 2022
Dear Ashok ji,Thank you for giving us a perfect rating and for recommending our hotelto other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care

8/10 Good

Arpan

Travelled with family
Liked: Cleanliness, staff & service
The property was in a great location and had excellent staff who were very helpful. However some things were off - there were no fridges in our room, though the staff immediately gave one. One room had one dirty towel (a minor blemish) which we ignored. One room had weaker AC (114) as well. But regardless the service and the people were excellent and we were happy to stay there and would recommend it to others.
Stayed 2 nights in Jul 2022
Response from Devendra Karki on 17 Jul 2022
Dear Arpan, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient . I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Regards: Devendra Karki E-Commerce & Marketing Executive

10/10 Excellent

PURA

Stayed 1 night in Jul 2022

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Rooftop to Remember
I traveled to Pokhara as a solo female tourist during COVID. The Dahlia Boutique Hotel felt extremely safe and supportive. Many mornings, the manager would sit with me and answer my questions about what I wanted to do for the day, drawing maps of the area and giving me tips, so I didn't have to hire a guide and felt safe doing a lot of daily activities on my own. When I went on a guided trek to Australian camp for a few days, they kept my luggage safe and secure! The hotel was of the highest hygiene standards, with everyone wearing masks and a hand-washing station outside the hotel. When I wanted to get a COVID test, the manager called 10+ places to ensure I could get the test and explained everything to the taxi driver to get me there. The rooftop of this hotel is incredible. I spent many hours there catching up on work, enjoying the Himalayas view, or the moonlight in the evening. Oh, and the sunsets are perfect as well! Highly recommend staying here! I definitely will again when I return to beautiful Pokhara.
Full Moon view from the rooftop
Full view of the Himalayas once you climb up!
My Himalayan Office
Sunrise over the mountains
Stayed 4 nights in Nov 2020
Response from Pragya Khanal on 20 Nov 2020
Dear Natalya, Namaste !!! It is our privilege to know that you had an excellent experience with us recently at Dahlia. Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our valued guests. We do hope that your great experience will lead you back to us on your next visit to this City of lakes "Pokhara". With my best regards, Pragya Khanal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from GRM on 13 Mar 2020
Dear Valued Guest, Thank you for the positive review regarding your recent stay with us. We look forward to welcome you in not too distant future. Regards Pragya

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from GRM on 1 Mar 2020
Dear Valued guest, Thank you for your positive response regarding your stay. Regards Pragya

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel nice breakfast a little distance from town centre but means quiet nights
Stayed 2 nights in Feb 2020
Response from GRM on 1 Mar 2020
Dear Guest, Thank you for writing a positive review regarding your recent stay with us. Awaiting to welcome you at Dahlia in not too distant future. Regards Pragya

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from GRM on 26 Jan 2020
Dear Guest, Thank you for your positive feedback regarding your recent stay. Regards GRM

6/10 Okay

Debendra

Stayed 1 night in Oct 2019
Response from GRM on 18 Oct 2019
Dear Debendra, Namaste !!! Thank you for your positive review on your recent stay with us. We look forward to welcome you at Dahlia in not too distant future. Regards GRM

10/10 Excellent

mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
New hotel, spacious rooms, clean, nicely decorated. Very professional and friendly staff. Ramita, the restaurant waiter was very accommodating to our dietary restrictions, the cook was wonderful. The front desk personnel are very friendly and professional. It was a great experience for us!
Stayed 2 nights in Sep 2019
Response from GRM on 6 Oct 2019
Dear Mihaela, It was a pleasure to know you had an amazing experience with us. As our guest experience is paramount to us, we are glad that you enjoyed our offering. Will look forward to welcome you in not too distant future. Regards GRM

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great location, accessible to restaurants, shops, etc. and near the airport.
Stayed 2 nights in Sep 2019
Response from Pragya on 16 Sept 2019
Dear Valued Guest, Namaste !!! Thank you for the positive review from your stay. We would like to welcome you at Dahlia in not too distant future.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a great 5 day stay at Dhalia Hotel. It is conveniently located on the main lakeside road so we could easily walk to shops and restaurants. The staff was delightful and accomodating. The AC in the room worked very well and the hotel has an elevator which was appreciated after our long hot walks!
Stayed 5 nights in Jun 2019
Response from Guest Relation Manager on 7 Jul 2019
Dear Jody, Namaste !!! Thank you very much for your great review on Hotels.com. We are delighted to know that you had an amazing experience at the Dahlia Boutique Hotel. Thank you for highlighting our services which plays an important role for us, Once again, we appreciate your wonderful review and look forward to welcoming you back to the Dahlia Boutique Hotel in the near future. Thank you for allowing us to turn your moments into memories. Regards GRM

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and breakfast was good . The renovations were noisy!
Stayed 2 nights in Apr 2019
Response from Guest Relation Manager on 24 Apr 2019
Dear Valued Guest, Namaste !!! Thank you for being one of our guests and very appreciated that you take some of your valuable time to send us the feedback. It is a pleasure to read your compliments towards our breakfast. We consistently strive to provide personalized service and we are happy to learn that our Dahlia family accommodated this. On behalf of Dahlia Boutique Hotel, we wish to say thank you for your support and we hope you next visit will be as pleasant as the previous stays. Regards GRM

8/10 Good

Kathleen

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Boutique hotel with potential
Stayed 2 nights. Very helpful and friendly staff. Hotel is under renovation so could not use the terrace and it was disappointing.There are no Mountain Viewpoints. Rooms are in need of renovation and update. Bathroom flooded after a shower. Floors are cracked, bathroom mirror cracked and windows need cleaning. The Junior suite was dark and not at all what I expected. Breakfast and dinner is mediocre. Location is perfect. For a boutique hotel, it has potential but needs to update. I rate this as 3 star not 4 star accommodation.
Stayed 2 nights in Apr 2019
Response from Guest Relation Manager on 8 Apr 2019
Dear Kathleen, Namaste !!! Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you expected. We value your comment and constructive feedback as this will provide us with the opportunity to continue to refine the level of product and service. Please be assured that your feedback in regards to the bedroom and bathroom have been shared with our Senior Leaders in the respective department so that your observations may be addressed immediately. However, I would like to apologize for any inconvenience that you may have experienced. Once again, thank you for your valued support and for your candid feedback. Despite the unfortunate experience that you appear to have encountered, I do hope that we will have the opportunity of being able to welcome you back to the Dahlia Boutique Hotel at some point in the future as and when you next have reason to visit Pokhara. Regards GRM

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from Guest Relation Manager on 24 Mar 2019
Dear valued guest, Namaste !!! Thank you so much for taking the time to share your review with us on Hotels.com. We genuinely value your time for recent experience at Dahlia. We hope to welcome you back soon. Warm Regards GRM

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Service from staff was great, liked the hitel common area
Stayed 2 nights in Feb 2019
Response from Guest Relation Manager on 22 Feb 2019
Dear Valued Guest, Namaste !!! Thank you so much for taking the time to share your wonderful review with us on Exedia. We genuinely value your words for Dahlia and especially for the service which we deliver to the guest for an incredible Dahlia experience. We hope to welcome you back soon for yet another wonderful and relaxing experience. Warm Regards GRM

8/10 Good

Gurmit Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was ok but shower area was horrible.
Stayed 3 nights in Feb 2019
Response from Guest Relation Manager on 15 Feb 2019
Dear Gurmit Singh, Namaste !!! Thank you for choosing to stay with us at Dahlia . We are delighted that you enjoyed every moment of your stay at Dahlia Boutique Hotel, Pokhara. We not only believe in delivering bespoke services but also creating timeless memories. Regarding the shower area,the comments are well noted & will be informed to the respective department for earliest action. It would be our pleasure to have you return and we hope it is very soon. Regards GRM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from Guest Relation Manager on 4 Feb 2019
Dear Vaued Guest, Namaste !!! Thanking you for sharing your review with us on Hotels.com regarding to your stay with us. We look forward to welcome you again at Dahlia in not too distant future. Regards GRM

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2018
Response from Guest Relation Manager on 19 Dec 2018
Dear Valued Guest, Namaste !!! Thank you for your positive review regarding your stay with us. Regards GRM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Great views, excellent team.
Stayed 6 nights in Nov 2018
Response from Guest Relation Manager on 18 Dec 2018
Dear Valued Guest, Namaste !!! Thank you very much for your recent stay and for taking the time to share your feedback with us. Your kind comments for the wonderful experience along with the great views & excellent team is much appreciated. Such a review shall surely help others to decide their stay choice upon their visit to Pokhara. We already await to welcome you back again at Dahlia. Thank you once again for such an appreciative note. Regards GRM

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from GRM on 21 Oct 2018
Dear Sean, Namaste!!! Thank you so much for taking the time to share your wonderful review with us on Hotels.com . We genuinely value your words for Dahlia and especially for the service which we deliver to the guest for an incredible Dahlia experience. We hope to welcome you back soon for yet another wonderful and relaxing experience. Warm Regards GRM

8/10 Good

bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed on the way into Nepal and on the way out!
Great hotel but needs to improve the menu; staff are excellent.
Stayed 3 nights in Sep 2018
Response from Guest Relation Manager on 4 Oct 2018
Dear Bradley, Namaste !!! Thank you so much for taking the time to share your wonderful review with us on Hotels.com. We genuinely value your words for Dahlia and especially for the service which we deliver to the guest for an incredible Dahlia experience. Regarding the menu, you will find the more elaborated menu on your next visit. We hope to welcome you back soon for yet another wonderful and relaxing experience. Warm Regards GRM

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely hotel, very accommodating staff. We stayed in the junior suite, which was roomy and comfortable.
Stayed 1 night in Aug 2018
Response from Guest Relation Manager on 6 Aug 2018
Dear Marc, Namaste !!! Thank you for being our guest at Dahlia Boutique Hotel. We are pleased that we could provide you with a gratifying stay and we appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Pokhara! Regards GRM

10/10 Excellent

Andreas, Tampa, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel with particularly helpful reception. Great breakfast and great location close to the lake and all the restaurants.
Stayed 2 nights in Jul 2018
Response from Guest Relation Manager on 5 Aug 2018
Dear Andreas, Namaste !!! Thank you for being our guest at Dahlia Boutique Hotel. We are pleased that we could provide you with a gratifying stay and we appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Pokhara! Regards GRM

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Guest Relation Manager on 3 Aug 2018
Dear John, Namaste !!! Thank you for the positive review for your stay with us. This is a true reward for us. We look forward to welcome you in not too distant future. Regards GRM

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pokhara Value
Pokhara is amazing - I recommend to everyone to go there - the Hotel is having a few renovations with the pool and will be amazing when finished I have to mention how good the service was from Reception - everyone was friendly and helpful in particular Sagun Shahi - he was fantastic!! AAAAA+++++Fantastic
Stayed 1 night in Jul 2018
Response from Guest Relation Manager on 1 Aug 2018
Dear Peter, Namaste !!! Thank you for being our guest at Dahlia Boutique Hotel. We are pleased that we could provide you with a gratifying stay and we appreciate your generous comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service. We hope you will choose us every time your travels bring you to Pokhara! Regards GRM

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best sheets and pillows
Wonderful soft sheets and pillows. Instant hot water. Good tv and internet reception. Nice buffet breakfast. Elevator always appreciated. Staff friendly and helpful. Clean and has character but hotel is a little older. Wardrobe smelled a bit. Had a room overlooking the road so some traffic noise. Location a 20-30 minute walk to main part of town. Was shown a room in hallway, smelled bad as the only window opened to hallway so no fresh air and no natural light, if you open window or curtain everyone can see in. Rooms on either end much better.
Response from Guest Relation Manager on 6 May 2018
Dear Mary, Namaste !!! Thanks for your comments. We apologize for incidents during your recent stay with us. We constantly strive to provide an environment of comfort and well-being to our customers; Therefore, we are sincerely disappointed when we do not meet your expectations. Be assured that the housekeeping department received your comments regarding the smelled wardrobe & hallways, we take appropriate steps to address problems and avoid that they reproduce. Thank you for sharing your comments. And we hope to have the opportunity to serve you again. Sincerely, GRM

10/10 Excellent

Rasp, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Everything was clean and very well maintained. Also, the staff were very helpful and nice A++
Stayed 2 nights in Apr 2018
Response from Guest Relation Manager on 23 Apr 2018
Dear Rasp, Namaste !!! It is always such a joy to take care of guests who are as happy, joyful and willing to participate as yourselves. It is a reward in itself, but then when you also take the time to share your experience, we are doubly thankful. We do hope that you enjoy your last few days in Pokhara and that it is not too long before we can welcome you back to Dahlia Boutique Hotel. Until we meet again - take care, travel safely and continue to laugh and smile. Regards GRM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice location
Hotel has nice location, staff are nice and friendly but room was not as promised, i had booked a premier room they gave me a standard room by the cooridor with a stand in shower that fills the entire room with water if you consider taking one. Also internet doesn’t work inside the rooms although they have promised so. I had an issue with my payment and hotel told me about it 2 minutes before I left and took the money from my credit card without agreeing with me, but to be honest they provided me with a free taxi to bus shuttle when I was late! Food is very nice and haygene is good, but I will certainly stay somewhere else next time. Thanks
Stayed 1 night in Apr 2018
Response from Guest Relation Manager on 22 Apr 2018
Dear Valued Guest, Namaste !!! Thanks for your comments. We apologize for incidents during your recent stay with us. We constantly strive to provide an environment of comfort and well-being to our customers; Therefore, we are sincerely disappointed when we do not meet your expectations. Be assured that we take appropriate steps to address problems and avoid that they reproduce. Thank you for sharing your comments. And we hope to have the opportunity to serve you again. Sincerely, GRM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Great hotel with super breakfast. Amazing staff team
Stayed 1 night in Apr 2018
Response from Guest Relation Manager on 22 Apr 2018
Dear Valued Guest, Namaste !!! Thank you for the time taken to share your wonderful feedback about the stay with us. It is a pleasure for us to hear that you liked our breakfast. Indeed the team is true gem of Dahlia, we will passing your kind words to them. Hope this lovely experience will bring you back again to visiting us. Regards, GRM

8/10 Good

Andreas, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel by the Lakeside
The hotel staff was very friendly and attentive, the rooms are not luxurious but clean. Definitely, recommended.
Stayed 4 nights in Mar 2018
Response from Guest Relation Manager on 5 Apr 2018
Dear Andreas, Namaste !!! Thank you for your trust and appreciation towards our hospitality. It is a pleasure for us to hear from our visited guest that we could provide you the best possible we can during your stay, as it aims to make our guest wants to return to Dahlia. Once again thank you, for being our guest and for sharing your positive experience of Dahlia Boutique Hotel with other Expedia's guest . Definitely will be shared this with the team in order to keep the same spirit and the good work. We would love to welcoming you back. Warm Regards GRM

10/10 Excellent

Paul, Blairsville, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Pokhara hotel
It was every bit as nice as it looks on the website. Located near the lake and park. A rooftop terrace has beautiful views of the mountains. We were very fortunate to be upgraded to the “Royal Suite” with its own private 4th floor garden. Dinner and breakfast were very good. The staff were friendly and helpful.
Stayed 1 night in Mar 2018
Response from GRM on 31 Mar 2018
Dear Paul, Namaste !!! Thank you for your trust and appreciation towards our hospitality. It is a pleasure for us to hear from valued guest that we could provide you the best possible we can during your stay, as it aims to make our guest wants to return to Dahlia. Our Dahlia family is indeed believes to create a lifetime memory, rest assured, your kind words will be passed on the team. Once again thank you, for being our guest and for sharing your positive experience of Dahlia Boutique Hotel with other Expedia's guest . Definitely will be shared this with the team in order to keep the same spirit and the good work. We would love to welcoming you back. Warm Regards GRM

10/10 Excellent

Barbara, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel away from the hustle and bustle
This hotel came from a recommendation and we were not disappointed. It is very comfortable, a little away from the hustle and bustle of lakeside but still close enough to walk everywhere. Buffet breakfast was delicious and we also had a lunch here which was probably our best meal in Pokhara.
Stayed 2 nights in Mar 2018
Response from GRM on 16 Mar 2018
Dear Barbara, Namaste !!! Thank you for your trust and appreciation towards our hospitality. It is a pleasure for us to hear from our visited guest that we could provide you the best possible we can during your stay, as it aims to make our guest wants to return to Dahlia. Once again thank you, for being our guest and for sharing your positive experience of Dahlia Boutique Hotel with other Expedia's guest . Definitely will be shared this with the team in order to keep the same spirit and the good work. We would love to welcoming you back. Warm Regards GRM

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Above and beyond.
Excellent service. Office manager Prem Gautam went out of his way to help us change our travel plans. Front desk staff also very helpful and kind. Nice hotel.
Response from Guest Relation Manager on 25 Feb 2018
Dear Steven, Namaste !!! Thank you for choosing Dahlia Boutique Hotel and sharing your feedback on Hotels.com. It is incredible to hear that you you like the location and our staffs served you well. Rest assured, Mr. Prem will be praised for his job well done. Awaiting to welcome you at Dahlia Boutique Hotel soon. Warm Regards GRM

10/10 Excellent

neil, colchester england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We visited Pokhara a very cool Nepalese city.27 degrees in February. Great hotel - food cleanliness . We spent three days there . Great rooftop shared with Bushmills and king Edwards cigars with Taliking Heads & Willy Nelson providing most of the sound track. My mate adds gorgeous reception staff too
Stayed 2 nights in Feb 2018
Response from Guest Relation Manager on 8 Feb 2018
Dear Neil Namaste !!! Thank you for choosing Dahlia Boutique Hotel and sharing your feedback in Expedia. It is incredible to hear that you received fantastic service from our colleagues throughout you stay & you like the food & rooftop outlet "Kausi 360". Rest assured the team will be praised for their job well done and your kind words will be passed to them. Awaiting to welcome you at Dahlia Boutique Hotel soon. Warm Regards GRM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great service and clean
The staff were friendly and helpful. The service was really good. Its a really good place to stay for those with families. The facility was clean as well.
Stayed 3 nights in Feb 2018
Response from Guest Relation Manager on 7 Feb 2018
Dear Valued Guest, Namaste !!! Thank you for sharing your Dahlia's Experience with us and being our guest. We love reading reviews like yours which keeps us motivating for excellence service in the upcoming days and we are delighted to know that you enjoyed your time spent with us. All my colleagues and I at Dahlia Boutique Hotel, Pokhara would love to welcome you back again in the not too distant future. Warm Regards GRM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2018
Response from Guest Relation Manager on 30 Jan 2018
Dear Valued Guest, Namaste!!! Thank you for taking your valuable time for reviewing us. Looking forward to welcome you at Dahlia Boutique Hotel in not too distant future. Warm Regards GRM

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dahlia hotel
Dahlia hotel is an awesome place to stay at lakeside. Hotel staff (Bikas Gautam & Prem along with Shobhit, Pradeep needs special mention) is very courteous and are ever ready to assist. Overall am amazing experience.
Stayed 4 nights in Jan 2018
Response from Guest Relation Manager on 25 Jan 2018
Dear Jitendra, Namaste !!! Thank you so much for taking the time to share your wonderful review with us on Hotels.com. We genuinely value your kind words for Dahlia. It is incredible to hear that our staffs assisted you well. Rest assured, your kind words will be passed onto them. We hope to welcome you back soon. Warm Regards GRM

8/10 Good

ASG, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Boutique
Selected this hotel to experience some local ethnicity. The hotel lived up to my expectations in terms of decor, service, cleanliness and most important its staff. Front desk staff notably Prem and Deepika were very helpful. So was the staff in the kitchen. The hotel is on the Phewa lakeside drive with all amenities close by. This hotel gives a home experience with beautiful decor.
Stayed 3 nights in Jan 2018
Response from Guest Relation Manager on 17 Jan 2018
Dear ASG, Namaste!!! Thank you for sharing your Dahlia's experience with us and being our guest. We love reading reviews like yours which keeps us motivating for excellence service in the upcoming days and we are delighted to know that you enjoyed your time spent with us. We will surely convey this lovely review to team Dahlia which will make them more than happy. Regarding the bathroom, the Engineering & Maintenance department has been informed & you will find the variety in breakfast in your next stay with us. Looking forward to welcome you soon at Dahlia. Warm Regards GRM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
great hotel, friendly staff. location is about 15 min walk from major restaurants and locations
Stayed 2 nights in Dec 2017
Response from Guest Relation Manager on 10 Jan 2018
Dear Valued Guest, Namaste !!! Thank you for choosing Dahlia Boutique Hotel and sharing your feedback with us. It is incredible to hear that you you like the staffs & location. Awaiting to welcome you at Dahlia Boutique Hotel soon. Warm Regards GRM

10/10 Excellent

Jennifer, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in an excellent location
We had a very nice three-night stay at this hotel after completing the Annapurna Circuit. The location is wonderful and close to many nice bars, restaurants, convenience stores, and souvenir shops. The staff were extremely friendly and helpful. The breakfast provided was very good and included both hot and cold items, as well as fresh salads and fruit. We enjoyed the lovely rooftop terrace with beautiful views of some of the world's highest mountains. The hotel restaurant was very reasonably priced and served delicious food with both western and local options - everything we tried was delicious. We loved our time in Pokhara and at this hotel in particular, and we would definitely return in the future.
Stayed 2 nights in Dec 2017
Response from Guest Relation Manager on 30 Dec 2017
Dear Jennifer , Namaste !!! Thank you for choosing Dahlia Boutique Hotel and sharing your feedback on Expedia. It our privilege to know that you like Dahlia's location & the food in "The Coffee Shop". It is incredible to hear that you received fantastic service from our colleagues throughout you stay. Rest assured the team will be praised for their job well done and your kind words will be passed to them. Awaiting to welcome you at Dahlia Boutique Hotel soon. Warm Regards GRM

6/10 Okay

David, Austin, TX

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Less than expected
Based on Dahlia's rating, we expected more from this stay. The hotel seems to have a lot of potential but too many details are off for it to be good. Check-in was great! Dipika (front desk lady) was very pleasant and checked us in around 9 a.m., which was great! The room is nice. A bit dusty. The door to the patio doesn't close well. There is a strong food smell in the room most of the day and through the night. That's quite unpleasant. The Jacuzzi tub doesn't work. The shower was lukewarm the first night and cool the second night. The free breakfast included a variety of cooked dishes and a cook available to make omelettes on demand, which is cool. The items in the buffet were all bellow par. The coffee was instant powder. The "croissants" were tough and tasted stale. I got a piece of plastic wrapper (the size of a quarter) in my mouth. I showed one of the staff members there. He took the plastic and the croissant and never came back. The front patio is very pleasant. The hotel is al little far from the good restaurants and shops.
Stayed 2 nights in Nov 2017
Response from GRM on 2 Dec 2017
Dear David, Namaste!!! Thank you for sharing your Dahlia's experience with us and being our guest. We love reading reviews like yours which keeps us motivating for excellence service in the upcoming days.Our guest observation & reviews are paramount to us. Regarding the breakdown of pipe, the maintenance department is already informed & necessary actions will be taken and for the food hygiene, the kitchen department along with the service department will be instructed. We are sorry to hear that your Dahlia experience was not to our standard & we will be taking your every word seriously. All my colleagues and I at Dahlia Boutique Hotel, Pokhara would love to welcome you back again in the not too distant future. Warm Regards GRM

6/10 Okay

alison, grand rapids, mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not an ideal location
This hotel is certainly nice, the lobby is beautiful and the rooms are spacious and clean. The buffet breakfast was great the first morning, just okay the next. The staff is very polite, girls are super sweet. The reason I wouldn't stay again is bc I simply think it's not worth the money, and the location isn't good. If you are going to stay in Pokhara, you need to be at the other end of lakeside to be near the good restaurants, shopping, etc, unless you don't mind walking 15-20 minutes every time back and forth. The restaurants right near the hotel are the most expensive ones in lakeside. The next couple nights I spent $27 LESS per night for a hotel with a great location.
Stayed 2 nights in Nov 2017
Response from GRM on 21 Nov 2017
Dear Alison, Namaste !!! It was a pleasure that we read your review about the Dahlia Boutique Hotel Pokhara. We sincerely appreciate your comments about your recent stay at our hotel. We would definitely concern these faults and solve them as soon as possible. Awaiting to welcome you at Dahlia in not too distant future. Warm regards GRM

8/10 Good

hay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overnight stay in Pokhara
Very pleasant neighborhood by the lake and close to the airport. Hotel can arrange tour guide and driver so a lot of time searching for direction can be better utilized.
Stayed 1 night in Nov 2017
Response from Dahlia Hotel on 9 Nov 2017
Dear Hay, Namaste !!! Thank you for choosing Dahlia Boutique Hotel and sharing your feedback on Expedia. Its our great pleasure to know that you adored Dahlia & the feeling of Nepalese hospitality. It is incredible to hear that you received fantastic service from our colleagues throughout you stay. Rest assured the team will be praised for their job well done and your kind words will be passed to them. Awaiting to welcome you at Dahlia Boutique Hotel soon. Warm Regards GRM

10/10 Excellent

andy, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel full of character
very friendly and helpful staff make you feel at home. In an excellent position peaceful but not too far from the action. hotel full of character and Nepalese charm.
Stayed 2 nights in Oct 2017
Response from Guest Relation Manager on 3 Nov 2017
Dear Andy, Namaste !!! Thank you for choosing Dahlia Boutique Hotel and sharing your feedback on Expedia. Its our great pleasure to know that you adored Dahlia & the feeling of Nepalese hospitality. It is incredible to hear that you received fantastic service from our colleagues throughout you stay. Rest assured the team will be praised for their job well done and your kind words will be passed to them. Awaiting to welcome you at Dahlia Boutique Hotel soon. Warm Regards GRM

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
So refeshing to stay here. Quality is great for the price. Great amenities after being in the mountians.
Stayed 1 night in Jun 2017
Response from Guest Relation Manager on 7 Feb 2018
Dear Julie, Namaste !!! Thank you for sharing your Dahlia's Experience with us and being our guest. We love reading reviews like yours which keeps us motivating for excellence service in the upcoming days and we are delighted to know that you enjoyed your time spent with us. All my colleagues and I at Dahlia Boutique Hotel, Pokhara would love to welcome you back again in the not too distant future. Warm Regards GRM

10/10 Excellent

BEHZAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Brand New Hotel
We had 2 nights great stay in this hotel. That is great deal for this price for Dahlia Hotel. Staff are very nice, polite and helpful. The hotel is brand new and very clean. Hotel is located in the lakeside and close to every tourist point in Pokhara. Thanks
Response from Dahlia Hotel on 9 Apr 2017
Dear Guest, Namaste !!! Thank you for sharing your Dahlia's Experience with us and being our guest. We love reading reviews like yours which keeps us motivating for excellence service in the upcoming days and we are delighted to know that you enjoyed your time spent with us. All my colleagues and I at Dahlia Boutique Hotel, Pokhara would love to welcome you back again in the not too distant future. Warm Regards GRM