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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Outdoor pool, pool loungers
Buffet
Interior entrance
Games room
Located in Região Urbana Homogênea IX, Carlton Plaza Poços de Caldas offers a perfect family getaway. Guests start with a free full breakfast before enjoying the outdoor pool. Kids love the playground and arcade room, while adults unwind in the sauna or steam room.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast included
  • Parking available
  • Gym
The current price is RM179
RM189 total
includes taxes & fees
5 Oct - 6 Oct

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Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room (Suite)

View from room

Room (Suite)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, blackout curtains, soundproofing

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

Hypo-allergenic bedding, minibar, blackout curtains, soundproofing

Deluxe Triple Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
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About the area

Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.2 km
  • Macacos Fountain - 3 min walk - 0.3 km
  • Pedro Sanches Square - 5 min walk - 0.5 km
  • Poços de Caldas Cable Car - 6 min walk - 0.6 km
  • Walter World Theme Park - 5 min drive - 3.6 km

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Porcaria & Choperia - ‬5 min walk
  • ‪Cucina Francesco - ‬5 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Carlton Plaza Poços de Caldas

Family-friendly hotel located in Região Urbana Homogênea IX
You can look forward to free full breakfast, a poolside bar and a playground at Carlton Plaza Poços de Caldas. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Self-parking (surcharge), 1 meeting room and multilingual staff
  • Luggage storage, a 24-hour front desk and a lift
  • A front desk safe, a billiards/pool table and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Self-parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carlton Plaza Poços de Caldas?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Carlton Plaza Poços de Caldas on 5 Oct 2025 start from RM 179.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Plaza Poços de Caldas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Plaza Poços de Caldas?

Self-parking is available for BRL 40 per day.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Carlton Plaza Poços de Caldas?

Checkout is at noon.

Where is Carlton Plaza Poços de Caldas located?

Located in Região Urbana Homogênea IX, this family-friendly Poços de Caldas hotel is steps away from Paco das Aguas Shopping Center and Macacos Fountain. Calendario Floral Monument and Jose A Junqueira Park are also within 5 minutes.

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Reviews

Carlton Plaza Poços de Caldas Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 560 out of 925 reviews
Rating 8 - Good. 273 out of 925 reviews
Rating 6 - Okay. 60 out of 925 reviews
Rating 4 - Poor. 19 out of 925 reviews
Rating 2 - Terrible. 13 out of 925 reviews

Reviews

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom para viajante
Stayed 3 nights in Jun 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MUITO BOM , BOA LOCALIZAÇÃO E ATENDIMENTO
Stayed 2 nights in Jun 2025

10/10 Excellent

Eiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me surpreendi…☺️☺️☺️

Ótimo hotel…bem localizado…boas refeições…funcionários bem prestativos…quarto confortável e banheiro limpo…caso volte para Poços…com certeza voltaremos nesse hotel…
Stayed 1 night in Jun 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já estive no hotel em outra ocasião e continua otimo. Boa localização e excelente atendimento dos funcionários.
Stayed 1 night in Jun 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente acomodações, funcionários prestativos e gentis. Faltou apenas estacionamento ser gratuito.
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio Moacir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia foi ótima neste hotel. Recomendo.
Stayed 1 night in Jun 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção

Excelente opção de hospedagem em Poços de Caldas, staff gentil e atencioso
Stayed 3 nights in May 2025

10/10 Excellent

ademilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito.

Hotel muito bom em todos os sentidos limpeza -apartamento-restaurante-funcionario em fim em tudo foi excelentes mesmo.
Stayed 5 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Café da manhã

Café da manhã melhor de Poços de Caldas
Stayed 1 night in May 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale muito a pena

Localização perfeita, acomodação excelente, café da manhã MARAVILHOSO!
Stayed 1 night in Jan 2025

10/10 Excellent

Luiz Fernando

Liked: Cleanliness, property conditions & facilities, room comfort
Muito bom, comida excelente, atendimento impar, parabéns!
Stayed 3 nights in Apr 2025

10/10 Excellent

Orlando Maurício

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento, ótima localização e ótimo custo-benefício. Apesar da equipe de recepção ser meio inexperiente, foram ágeis no check-in e check-out. Tivemos uma estada sem problemas e gostamos muito da cidade e do hotel. Como dizemos em nossa terra: é uma cidade e um hotel: voltável.
Stayed 1 night in Jun 2025

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Stayed 1 night in Jun 2025

10/10 Excellent

PAULO VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi incrível.
Stayed 3 nights in Apr 2025

8/10 Good

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre que posso me hospedo no Carlton, pessoal atencioso, cama muito confortável e café da manhã incrível. Única coisa que penso que deveria mudar é o estacionamento pago, para hóspedes deveria ser gratuíto.
Stayed 2 nights in Jun 2025

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hospedagem

Excelente custo benefício, excelente localização e muito bem cuidado e quartos confortáveis
Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia, p hotel é um pouco antigo, mas muito bem.localizado, limpo e com resatuarante
Stayed 2 nights in Jan 2025

10/10 Excellent

JORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência muito agradável

Gostei muito! Excelente atendimento.
Stayed 3 nights in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável, funcionários muito simpáticos e prestativos. Bom café da manhã
Stayed 1 night in Feb 2025

8/10 Good

VALDECIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa a estadia. quaro bom, limpo, atendimento bom. café da manhã achei fraco.
Stayed 1 night in Apr 2025

10/10 Excellent

Paulo C

Liked: Staff & service, amenities, property conditions & facilities
Excelente hotel adoramos tudo ! Super recomendo !
Stayed 7 nights in Feb 2025

10/10 Excellent

Gicelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Tudo esteve perfeito. Iniciou com o atendimento na recepção, a qualidade e cuidado com o quarto. O cardápio do restaurante foi excelente.
Stayed 1 night in Apr 2025

10/10 Excellent

Andre

Liked: Property conditions & facilities, room comfort

Otimo hotel rapido checkin

Bom hotel, com estacionamento q vc mesmo estaciona, otimo pra quem tem mta coisa no carro. Com bom jantar buffet
Stayed 1 night in Feb 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!!!

Hospedagem muito boa, hotel clássico de poços de caldas, café da manhã com muitas variedades, localidade bem central, pessoal da recpção muito cordial.
Stayed 1 night in Nov 2024