Hotel berdekatan Plaza de Los Reyes

"1.how does this hotel be rated as 4*? Everything is so rundown and dusty 2. Zero towels in my Presidential Room. I had to ask for them. 3. No Kleenex in room 4. The towels delivered to my room all smelled like cigarette smoke 5. Pebbles in the shower room flower has some missing pebbles 6. Floor is so worn out 7. No bellboy to help with luggage 8.I was told at check-in that buffet breakfast would be served until 11am. When I got there at 10:40am but was refused service. "

"secador de pelo roto mampara de ducha con puerta colgando se escucha mucho las habitaciones contiguas"

"Muy limpia la habitación y zonas comunes. El personal, amable. La ubicación, excelente. Una pena no haber podido dejar el equipaje en consigna hasta la salida del barco, pues se nos indicó que a las 11:30 h (chek-out) se cerraban las puertas y dentro no había nadie. Y no hay recepción física, sino códigos para la entrada. Lo demás, estupendo. Se ve bastante nuevo y cuidado. "

"Location and the accommodation were excellent and staff were very helpful. Good Food in the Restauarant."

"Hotel en travaux Le lit double vraiment petit Pas de clim Pas de couette Pas de tele qui marche Pas de wifi Douche super ancienne, tuyau défectueux Ne merite pas les 4 etoiles"