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"Friendly staff."

"Staff was very friendly and helpful "

"Great property I’d stay again. Staff at the bar is not friendly at all especially by the pool. "

"Fabiola was a wonderful and attentive waitress in the restaurant. All the staff greeted us as we encountered them and asked if all was good. Very considerate. Our room is brand new. The hotel opened recently in Dec 2023 or Jan 2024. Beautiful and well appointed. We had a king room with a desk, sofa that also had a stand for computer use. Many outlets, lights, easy to use temperature control. The bath has full sized shampoo, conditioner, body wash, and body lotion dispensers. We had a very restful stay. "

"Love the resort, especially the pool areas. Very kid friendly, lots of activities and the walking distance to the beach! Also the staff was very friendly, prompt and great service! Future goers please consider tipping staff, these locals work hard and depend on your appreciation for that! Very friendly and genuine "

"The stay at margaritaville was wonderful. The staff was very accommodating , the grounds were beautiful and the view was spectacular! Flora was very helpful and accommodating for all our needs. We will be sure to return to Margaritaville in Costa Rica ! "

"Very nice hotel and room with instant beach access. Playa Hermosa and the whole North Pacific Coast didn't do it for me, but this hotel was a beacon. Love the room decor."

"We went to Occidental Papagayo all inclusive for 9 days 8 night honeymoon. It was absolutely beautiful, clean, fine dining. Staff was friendly and very helpful. Excursions were amazing. Larry and JJ are very good at their jobs. The guides and drivers went out of their way to make the experience great!!! Loved it!!!"

"Enjoyed pools, easy access to very nice beach. Grounds were extremely well groomed. Public areas were clean and comfortable. Food and drinks were very good. We speak very little Spanish but had no problems communicating. All staff was super friendly and helpful. One negative, my sister contracted norovirus."