Reception
Check availability

Reviews of Wingate by Wyndham Pittsburgh/West Mifflin

2.5 out of 5
Wingate by Wyndham Pittsburgh/West Mifflin
1340 Lebanon Church Rd, West Mifflin, PA

Reviews

7.6

Good

Rating 10 - Excellent. 278 out of 882 reviews" "
Rating 8 - Good. 320 out of 882 reviews" "
Rating 6 - Okay. 150 out of 882 reviews" "
Rating 4 - Poor. 84 out of 882 reviews" "
Rating 2 - Terrible. 50 out of 882 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness
Always a peaceful time with our dog here and staff is very accommodating
Stayed 2 nights in May 2024
Response from Brandon on 21 May 2024
Dear Melissa,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Skanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brandon on 21 May 2024
Dear Skanda,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole and his mom are very kind and welcoming. I felt so valued everytime i check in. Breakfast is delicious rooms always clean with good smelling soap shampoo etc. Will definitely stay here again.
Stayed 1 night in May 2024
Response from Brandon on 21 May 2024
Dear Simone,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndham

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The regular tv channels kept blacking out and then coming back on. Otherwise everything was nice. Staff was very helpful and friendly.
Stayed 3 nights in May 2024
Response from Brandon on 21 May 2024
Dear Mary,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing unique but i enjoyed the french vanilla coffee alot...staff was friendly
Stayed 2 nights in Apr 2024
Response from Brandon on 1 May 2024
Dear Kris,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brandon on 1 May 2024
Dear Michael,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

2/10 Terrible

Benjamin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty, walls are cracked and not repaired-curtain was pulled over massive chunk out of the wall by the window. Hotel reaked so bad of marijuana it was nauseating. My children were scared to sleep.
Stayed 1 night in Apr 2024
Response from Brandon on 1 May 2024
Dear Benjamin,Thank you for taking the time to tell us about your experience at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, So, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

TRAVIS, North Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brandon on 1 May 2024
Dear Travis,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to our destination.
Stayed 4 nights in Apr 2024
Response from Brandon on 1 May 2024
Dear Linda,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Debbie

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very quite
Stayed 2 nights in Apr 2024
Response from Brandon on 15 Apr 2024
Dear Debbie,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

2/10 Terrible

Paige

Stayed 1 night in Apr 2024
Response from Brandon on 6 May 2024
Dear Paige,Thank you for taking the time to tell us about your experience at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, So, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Brandon TaylorGeneral Manager

2/10 Terrible

Cornell, McKeesport

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was only partially cleaned when I checked in. I was supposed to be discounted for the inconvenience, but did not receive the discount.
Stayed 2 nights in Mar 2024
Response from Brandon on 8 Apr 2024
Dear Cornell,Thank you for taking the time to tell us about your experience at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, So, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Cassidy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It was good we left our do not disturb sign up the whole time and when we asked if we could come down and get extra towels they said don't worry about it we will bring some up to you.
Stayed 2 nights in Mar 2024
Response from Brandon on 8 Apr 2024
Dear Cassidy,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super sweet. Its a great 2 star hotel. Only issue was floor in bathroom had some hair on it
Stayed 1 night in Apr 2024
Response from Brandon on 8 Apr 2024
Dear Jason,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was an average hotel, but it was clean and I consider that a very high concern when picking my hotel. It was well worth saving money and having to drive 20 minutes to Pittsburgh than overpaying to stay in a downtown Pittsburgh hotel.
Stayed 4 nights in Mar 2024
Response from Brandon on 27 Mar 2024
Dear Michael,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Jason

Stayed 3 nights in Mar 2024
Response from Brandon on 15 Apr 2024
Dear Jason,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

6/10 Okay

Janet

Travelled with family
Liked: Staff & service
Staff was nice, but the bed was worn out. There was a big dip on the side I slept on. Couldn’t get comfortable to save my life. There was no shampoo in the container, it was empty, so the staff gave us a new one. Not enough towels and washcloths. We had to go get them from the desk. Overall they should have checked the room before giving the key, only thing that stayed positive that weekend was the staff.
Stayed 2 nights in Mar 2024
Response from Brandon on 25 Mar 2024
Dear Janet,Thank you for taking the time to tell us about your experience at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, So, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Brandon TaylorGeneral Manager

4/10 Poor

William

Liked: Cleanliness
Disliked: Property conditions & facilities
While our room was not dirty or worn at all, there was pot smoke coming from a lot of rooms on all floors from all floors! We were taking a walk on the floors because they didn’t have the fitness room available. Also when we went into our room for the evening , weed smell was coming in thru our bathroom fan vent and was making us feel sick and way too much noise to sleep late into the night!
Stayed 2 nights in Mar 2024
Response from Brandon on 25 Mar 2024
Dear William,Thank you for taking the time to tell us about your experience at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, So, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Joanna

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the value paid this property was a great choice. Breakfast was awesome and well stocked and the room was in good shape. Our shower curtain did have what looked like old blood or feces on it and the blankets had some stains as well. The overall condition of the property unfortunately is super tired. Walls, carpet and doors all need to be refurbished soon. If cash is tight do one floor at a time. The overwhelming smell of cigarettes on the floor was probably the worst aspect. Otherwise we would come back and stay in a pinch.
Stayed 2 nights in Mar 2024
Response from Brandon on 20 Mar 2024
Dear Joanna,Thank you for taking the time to tell us about your experience at our property. It is always a pleasure to receive any type of feedback.Thank you again for sharing your experience, and we look forward to serving you even better in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brandon on 7 Mar 2024
Dear Ryan,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndham

6/10 Okay

Ross

Liked: Staff & service
Disliked: Cleanliness
My shower had used soap and shampoo left in the shower from a previous guest. don’t know how anyone could miss these items if the shower was cleaned. I took a picture but it looks like I’m unable to upload here.
Stayed 2 nights in Feb 2024
Response from Brandon on 27 Feb 2024
Dear Ross,Thank you for taking the time to tell us about your experience at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, So, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Brandon TaylorGeneral Manager

4/10 Poor

Richard

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is dated. Fourth floor reeked of weed immediately as we exited the elevator. Room we were in was SUPER small but furnishings were updated. No black out current that extended across even 1/4 of the window so street lights beamed in the window.
Stayed 1 night in Feb 2024
Response from Brandon on 7 Feb 2024
Thank you for taking the time to tell us about your experience. I apologize for any issues you may have had at the property. Please reach out to the hotel directly as id like to gather more information in regards to this matter.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had a one night stay but would definitely stay here again. The room was very clean. Bathroom fully equipped with shampoo, soap and conditioner. Breakfast was very good with plenty to eat. Not just dried up donuts, Actual good food, fruit, coffee etc.
Stayed 1 night in Feb 2024
Response from Brandon on 7 Feb 2024
Dear Allen,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndham

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Brandon on 7 Feb 2024
Dear Drew,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndham

8/10 Good

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Close to lots of things to do
Stayed 1 night in Jan 2024
Response from Brandon on 7 Feb 2024
Dear John,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndham

2/10 Terrible

CHRISTINE

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches
Stayed 1 night in Jan 2024
Response from Brandon on 7 Feb 2024
Thank you for taking the time to tell us about your experience. I apologize for any issues you may have had at the property. Please reach out to the hotel directly as id like to gather more information in regards to this matter.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Barbara

Business traveller
The hotel room was clean and comfortable. The staff was very nice. Enjoyed the stay
Stayed 1 night in Jan 2024
Response from Brandon on 17 Jan 2024
Dear Barbara,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

6/10 Okay

Michael

Stayed 2 nights in Sep 2023
Response from Brandon on 17 Jan 2024
Dear Michael,Thank you for taking the time to tell us about your experience at our property. It is always a pleasure to receive any type of feedback.Thank you again for sharing your experience, and we look forward to serving you better in the future.Sincerely,Brandon TaylorGeneral Manager

2/10 Terrible

kelly

Disliked: Room comfort
Out of Service Elevator
Stayed 1 night in Dec 2023
Response from Brandon on 4 Jan 2024
Dear Kelly,Thank you for taking the time to tell us about your experience at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, So, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brandon on 4 Jan 2024
Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndham

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Dec 2023
Response from Brandon on 28 Dec 2023
Dear Mamie,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndham

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Brandon on 12 Dec 2023
Dear Katherine,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Brandon on 5 Dec 2023
Dear Elena,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like stay in there the always clean and convenient
Stayed 3 nights in Nov 2023
Response from Brandon on 5 Dec 2023
Dear Omar,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

4/10 Poor

Chontel L

Liked: Cleanliness
The shower had more water by tub than by shower.
Stayed 1 night in Nov 2023
Response from Brandon on 5 Dec 2023
Dear Chontel,Thank you for taking the time to tell us about your experience at our property. It is always a pleasure to receive feedback. I would like to apologize for the insolvencies you may have had and if there is anything I can do to better serve you in the future please do not hesitate to reach out.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy ice machine Everything else fine.
Stayed 2 nights in Nov 2023
Response from Brandon on 5 Dec 2023
Dear Dean,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndham

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dissatisfied
The front desk couldn’t find our reservation through hotels.com. Had to call in the hotels.com for customer service representative to calll the hotel to show that we had it booked . Process took 30 minutes. When we got our room we booked a double queen they had us in a single king. This change took another 30 minutes. Then when we got the correct room there was no bath towels. The front desk said the dryer was broken and they would send up towels. We never received them after 2 calls.
Stayed 1 night in Nov 2023

6/10 Okay

Jody

Disliked: Room comfort
West Mifflin Visit
The listing is for rates with queen sized beds but in reality, they are double beds. You can hear everything in the halls, there was a group of young men who came back from the bars at @3:30am and you could hear them word for word. The tv blacked in and out and when i called the front desk to complain they said it was a known Direct TV issue and there was nothing they could do about it. (PS... the phone was broke in the room so called from my cell.) However, it was nice to have the fridge and microwave. There was a nice sized closet for our luggage because there wasn't room anywhere else for it. We liked being in the West Mifflin area and was an easy drive wherever we wanted to go. The room was cheap, clean and safe.
Stayed 3 nights in Nov 2023
Response from Brandon on 27 Nov 2023
Dear Jody,Thank you for taking the time to tell us about your experience at our property. It is always a pleasure to receive feedback. I do apologize about the inconveniences you may have had. Our property actually does not have any double beds, all of our rooms with two beds are Queens. So I am sorry that they may have seemed small to you. However, I will take note of this comment and relay it to our staff. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good service at front desk. Cleanliness and upkeep of hotel could you use some improvement.
Stayed 1 night in Nov 2023
Response from Brandon on 14 Nov 2023
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had issues at our property. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Brandon on 14 Nov 2023
Dear Michele,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel rooms where fine, but the hotel itself can use some more TLC. The carpet and floor tiles needs to be removed and replaced. The luggage dolly needs to be placed as well. The hotel room floors in certain areas you can fill the floors sinking in. The breakfast was fine but it was complementary so nothing fancy about it.
Stayed 2 nights in Nov 2023
Response from Brandon on 14 Nov 2023
Dear Vickie,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023
Response from Brandon on 14 Nov 2023
Dear Amanda,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndham

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 1 night in Nov 2023
Response from Brandon on 14 Nov 2023
Dear Gerald,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

8/10 Good

KOFI

Liked: Staff & service
Hotel needs a serious upgrade but staff was courteous.
Stayed 1 night in Nov 2023
Response from Brandon on 6 Nov 2023
Dear Kofi,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndhamwingatewm@ksmhotels.com4126536600

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
property was a bit rundown. but staff were very nice and room was clean
Stayed 2 nights in Nov 2023
Response from Brandon on 6 Nov 2023
Dear Andrea,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndhamwingatewm@ksmhotels.com4126536600

10/10 Excellent

Clinton

Stayed 1 night in Nov 2023
Response from Brandon on 27 Nov 2023
Dear Clinton,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment at our property. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral Manager

2/10 Terrible

Ann

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It says complimentary breakfast and we went down at 9:00 and everything was already put away The house keeper was vacuuming and woke us up outside our door at 8:30 It says on there website 17 min from stadium Not even close even without traffic Won’t be back
Stayed 1 night in Nov 2023
Response from Brandon on 6 Nov 2023
Dear Ann,Thank you for taking the time to tell us about your experience at our property. I apologize for the inconveniences you may have had at our property. Our breakfast hours are posted in the lobby (M-F 6AM to 9AM & Sat-Sun 7AM- 10AM.) Thank you again for sharing your experience, and we hope to serve you in the future.Sincerely,Brandon TaylorGeneral Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Brandon on 6 Nov 2023
Dear Elizabeth,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndhamwingatewm@ksmhotels.com4126536600

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023
Response from Brandon on 6 Nov 2023
Dear Elizabeth,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndhamwingatewm@ksmhotels.com4126536600

10/10 Excellent

Mary Ann

Liked: Cleanliness, amenities, property conditions & facilities
Really didn’t talk to the staff except for check in. Guy wasn’t really that friendly. Around 2am very noisy guests outside & then they came in to hotel & were very noisy.
Stayed 1 night in Oct 2023
Response from Brandon on 31 Oct 2023
Dear Mary Ann,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Pittsburgh/West Mifflin. It is always a pleasure to receive positive feedback.I am particularly pleased that you found enjoyment with your stay at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Brandon TaylorGeneral ManagerWingate by Wyndhamwingatewm@ksmhotels.com4126536600