Dear Ales, Thank you for your rating. Best regards! Quality manager

Dear Guests, thank you for having chosen our Balnea Grand Splendid for your stay. I appreciate that you have taken the time and effort to review our hotel after your stay. We are going to deal your negative comment. GPS Problems: Spa Island each navigation displays. It may have been a problem in navigation settings. GPS coordinates: N 48 ° 35'35.5 "E 17 ° 50'58.1" Restaurant closed: operating time our 4 restaurants is tailored to the our spa guests. They are open until 19.30 in the evening. A la carte restaurant is open on Thursday to 20.15 hours. Similarly, at the Esplanade is an à la carte restaurant is open Thursday to 21.00 hours. Your arrival to the hotel and check-in was about 21.18, according to the time on the computer. At this time were all restaurants closed. Cake in the cafe: pastries are freshly prepared daily and are stored in the cooler vitrine. I am sorry that the guest felt that dessert is not fresh. Thank you for the compliment about hotel room and bed linen. Price for double room for two persons in this category hotel with indoor and outdoor pools and breakfast is adequate. We are very sorry that we did not meet the expectations of our client during his stay in our hotel. My team and I look forward to your next visit and until then we wish you good health. Your sincerely Peter Mičuda Hotel Director SPA Balnea Splendid

Vážení hostia, dovoľte nám, poďakovať sa za Vašu návštevu v Kúpeľoch Piešťany. Sme radi, že ste venovali čas ohodnoteniu našich služieb. Váš názor je pre nás veľmi dôležitý. Dúfame, že Vás budeme môcť opäť čoskoro privítať v našom hoteli. Tešíme sa na Vašu návštevu a zostávame s pozdravom! Peter Mičuda riaditeľ hotela SPA Balnea Splendid