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The Customs House Inn

3.5 star property
Guesthouse in Pictou with free parking

Choose dates to view prices

Photo gallery for The Customs House Inn

Interior entrance
Bathroom
Exterior
Lobby
Bathroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi
  • Parking included
  • Business services
The current price is RM588
RM671 total
includes taxes & fees
23 Jun - 24 Jun

Room options

View all photos for Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, soundproofing

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed
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About the area

Map
38 Depot Street, Pictou, NS, B0K 1H0

What's nearby

  • Caspers Gifts and Crafts - 2 min walk - 0.2 km
  • Hector Heritage Quay - 3 min walk - 0.3 km
  • DeCoste Entertainment Centre - 7 min walk - 0.6 km
  • Pictou Marina - 18 min walk - 1.6 km
  • Caribou and Munroes Island Provincial Park - 10 min drive - 9.8 km

Getting around

  • Halifax, NS (YHZ-Stanfield Intl.) - 87 min drive

Restaurants

  • ‪Subway - ‬2 min drive
  • ‪The Nest - ‬14 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬16 min drive
  • ‪Murphy’s Margaritaville - ‬12 min walk

About this property

The Customs House Inn

Property highlights
The Customs House Inn provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Express check-out, luggage storage and smoke-free property
  • Guest reviews give top marks for the location
Room features
All guest rooms at The Customs House Inn boast perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
More amenities include:
  • Heating and ceiling fans
  • Shower/bath combinations, free toiletries and hairdryers
  • Flat-screen TVs with digital channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

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Exterior

The Scotsman Inn

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
9.0 out of 10, Wonderful, 293 reviews
The price is RM588
RM671 total
includes taxes & fees
23 Jun - 24 Jun
The Scotsman Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 22

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number RYA-2023-24-04021515187978586-38

We should mention

This property does not have any lifts

Property is also known as

Customs House Inn Pictou
Customs House Pictou
The Customs House Inn Pictou
The Customs House Inn Guesthouse
The Customs House Inn Guesthouse Pictou

Frequently asked questions

Is The Customs House Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Customs House Inn?

As of 22 Jun 2025, prices found for a 1-night stay for 2 adults at The Customs House Inn on 23 Jun 2025 start from RM 588.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Customs House Inn?

Self-parking is free at this property.

What time is check-in at The Customs House Inn?

Check-in start time: 2:30 PM; check-in end time: 9:00 PM.

What time is check-out at The Customs House Inn?

Checkout is at 11:00 AM.

Where is The Customs House Inn located?

Situated in Pictou, this guesthouse is steps away from Northumberland Fisheries Museum and Caspers Gifts and Crafts. Hector Heritage Quay and DeCoste Entertainment Centre are also within 10 minutes.

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The Customs House Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 201 out of 328 reviews
Rating 8 - Good. 97 out of 328 reviews
Rating 6 - Okay. 23 out of 328 reviews
Rating 4 - Poor. 4 out of 328 reviews
Rating 2 - Terrible. 3 out of 328 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Was a great place to stay.
Stayed 2 nights in Sep 2024

10/10

Very nice stay.
Stayed 1 night in Jul 2024

8/10

Lovely spot, nice rooms!!
Stayed 3 nights in Aug 2024

10/10

Enjoyed the historic Custom House building.
Stayed 1 night in Oct 2024

10/10

Beautiful stay
Stayed 1 night in Jul 2023

10/10

Beautifully maintained and surprisingly comfortable historic building. Charming, centuries old Nova Scotia town. Great visit.
Stayed 3 nights in Sep 2024

10/10

Great place!!
Stayed 2 nights in Jul 2023

8/10

Quaint, historical good management
Stayed 1 night in Aug 2024

10/10

Beautiful building and unique, clean comfortable room. Very much enjoyed our stay. Walking distance to just about everything.
Stayed 2 nights in Aug 2024

10/10

We really appreciated our stay at the Customs House Inn. The room was exactly as shown in pictures, the bed was extremely comfortable and I particularly enjoyed the bathtub! The Inn is close to all amenities and yet very quiet. The inn keeper Doug was really available and kind. Highly recommend!
Stayed 1 night in Aug 2024

10/10

This is an old building that has been wonderfully converted to a small B&B. It is beautifully done, very clean and comfortable. It is in walking distance of the waterfront with options for meals, even in the shoulder season. It is an interesting place to stay and a nice change of pace from a big hotel.
Stayed 1 night in Sep 2024

10/10

Best hotel that we stayed at during our two weeks of vacation in Canada!
Stayed 1 night in Aug 2023

10/10

Host was very friebdly and helpful!
Stayed 1 night in Aug 2024

10/10

Good size room, good location with parking.
Stayed 1 night in Jun 2023

10/10

A unique Heritage propertyclose to the waterfront.
Stayed 1 night in Aug 2024

8/10

Nice large room. Beautiful restoration of a historic property. Walking distance to restaurants and waterfront
Stayed 1 night in Jul 2024

10/10

Inn keeper was great. Friendly and very helpful. Rooms are beautiful.
Stayed 2 nights in Sep 2024

10/10

A great experience!Period appointed, clean , spacious and within walking distance of shops and great dining. Enjoyed feeling a part of historic Pictou.Highly recommended.
Stayed 4 nights in Aug 2024

10/10

Beautiful heritage building, wonderful bed, close to everything and right across from the ocean. Hope to stay there again. There are stairs to the top floor, so if you can’t do stairs let them know you need a room on the main floor. I hope to stay here again.
Stayed 1 night in Aug 2024

10/10

Nice service and very understable for my late check in.
Stayed 2 nights in Sep 2024

6/10

Cool old building in a good location. Easy parking and walkable to various dining options.
Stayed 1 night in Aug 2023

10/10

Beautiful old inn. Charming and quaint. On the waterfront. Reasonably priced
Stayed 1 night in Aug 2024

10/10

We stayed here before and were very satisfied with the location and the town of Pictou. Thanks for opening that space and spending time with us. We had a wonderful time. Look forward to next time. : )
Stayed 1 night in Sep 2024

10/10

Easy checkin, wxtra latge comfortable room.
Stayed 1 night in Aug 2022

8/10

Very clean historic property.
Stayed 1 night in Aug 2022