Balcony

Reviews of Tombstone Motel, Lodge & Backpackers

2 out of 5
Tombstone Motel, Lodge & Backpackers
16 GRAVESEND PLACE, Picton

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 160 reviews" "
Rating 8 - Good. 52 out of 160 reviews" "
Rating 6 - Okay. 9 out of 160 reviews" "
Rating 4 - Poor. 0 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Travelled with family
The view and price and ease to get to ferry
Stayed 1 night in Apr 2024
Response from Gary on 8 Apr 2024
Yes it ticks a lot of boxes alright - thanks for your feedback!

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay at! The staff were very kind/friendly, the spa was wonderful after a long day, and the fresh-baked scones for breakfast were to die for!
Stayed 2 nights in Apr 2024
Response from Gary on 4 Apr 2024
That's wonderful - we're very appreciative of your feedback and so glad that you enjoyed your time at Tombstone!

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scones were a lovely and welcome surprise! We stayed in the Queen ensuite and will definitely be back.
Stayed 1 night in Mar 2024
Response from Gary on 23 Mar 2024
Great - glad we stimulated your taste buds, and thanks very much for staying with us. Have a great trip!

8/10 Good

Tor

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Gary on 8 Apr 2024
Great to hear from you, thanks and happy travels!

10/10 Excellent

Christine

Stayed 1 night in Mar 2024
Response from Gary on 4 Apr 2024
Thank you for your rating - glad you enjoyed your stay!

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Backpacker’s cheap in price but not in Quality
Stayed 1 night in Mar 2024
Response from Gary on 4 Mar 2024
Yes we certainly do our best to keep things ship shape!Thanks for your feedback.

8/10 Good

Jamye

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this stay, especially the freshly made scones for breakfast, that was such a nice touch! The only downside is that Tombstone isn’t as close to the ferry as it says when booking, this is because of a long term (if not permanent) road closure. So if you are travelling by foot (like me) then it’s quite a walk 20mins from ferry/town. Other than that, the place is lovely.
Stayed 1 night in Feb 2024
Response from Gary on 26 Feb 2024
To clarify there are 2 ferry companies that service the crossings - we are easily the closest facility when exiting from both boats by car or bike, and closest to Bluebridge when walking but not Interislander while walking. Yes the temporary road closures are frustrating and we are working intently with the various organizations to resolve this. Thank you for your review.

10/10 Excellent

Linda M

Travelled with partner
Liked: Cleanliness
Very accommodating to our very late arrival. Ferry was cancelled and we had to do overnight crossing. Scones at breakfast and milk available 😊
Stayed 1 night in Feb 2024
Response from Gary on 15 Feb 2024
Great that we met your expectations - we do our very best to make things easy for our guests. Good luck with your travels!

8/10 Good

Louise

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Gary on 21 Jan 2024
Thanks for your posting - have a great onward journey

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautifull place helpful staff and jst an overall great place
Stayed 1 night in Jan 2024
Response from Gary on 17 Jan 2024
Wonderful to get your great feedback, thanks for acknowledging our efforts. Enjoy your travels.

8/10 Good

Suganthi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Ferry station
Stayed 1 night in Jan 2024
Response from Gary on 17 Jan 2024
Yes it is very close to both ferry companies if you have a car - if you are on foot it is best to use the Bluebridge ferry as it is very close to us. Thanks for your comments.

8/10 Good

Lian

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was clean and tidy, quiet even though its close to the bluebridge terminal we slept with the windows open and were not woken by any traffic noise. Its also within walking distance of the local shops. Bed was very comfortable. I thought it could have had a little more storage. We had to keep our bags on the floor, along with the extra blankets that we took off the bed. Nowhere to put toiletries. Spa pool closed too early for us to make use of.
Stayed 1 night in Dec 2023
Response from Gary on 2 Jan 2024
Hi there thank you for your review and comments - feedback like yours helps us to understand our customers needs and enables us to continually assess and improve our operation. Happy travels!

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Very well kept and homey.
Stayed 1 night in Dec 2023
Response from Gary on 29 Dec 2023
Hi, thanks for your feedback - glad that our efforts are recognized as we take a lot of pride in our property and operation. Enjoy the rest of your travels.

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
The unit is nice and clean. View from the balcony is great. The scones for the breakfast is amazing.
Stayed 1 night in Dec 2023
Response from Gary on 8 Jan 2024
Yes there's plenty to look at from those balconies alright - glad you enjoyed your stay and thank you very much for posting your review. Happy travels!

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Gary on 22 Dec 2023
Glad you enjoyed your time with us - thanks for taking the time to review us.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hot tub with a view modern clean bathrooms clean kitchen multiple lounge rooms free bikes great hosts it’s awesome!
Stayed 1 night in Dec 2023
Response from Gary on 6 Dec 2023
Glad you made use of the spa, many guests overlook it. Pleased also that you took the time to relax here, it's a good spot to enjoy some solitude. Hope the rest of your travels go well.

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gary is a great host & looks after his customers. Plenty of room to get your own space & loved the freshly baked scones for beaky. Facilities were clean & tidy. Would definitely recommend staying here.
Response from Gary on 6 Dec 2023
That's great to hear - thank you very much for your comments and good luck with the rest of your trip.

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly
Stayed 1 night in Nov 2023
Response from Gary on 11 Nov 2023
Thanks - glad you enjoyed your time with us.

10/10 Excellent

Natalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean place to stay with my family. Easy to get to town, and within my budget to stay with 2 adults and 2 kids in the family room. Would definitely stay again :)
Stayed 1 night in Oct 2023
Response from Gary on 4 Nov 2023
Great to hear Natalie, thanks for sharing your views - we hope to see you again some time.

8/10 Good

Judy

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gary. on 4 Sept 2023
Hi, thanks a lot for taking the time to drop us a review, glad you enjoyed yourselves here - happy 'rest of your journey'

10/10 Excellent

Luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place to stay. Lots to do at the motel and around it. The hosts were also great!
Stayed 3 nights in Aug 2023
Response from Gary on 12 Aug 2023
Great stuff, thanks a lot for your complimentary feedback. Hope to see you again sometime.

10/10 Excellent

Megan

Stayed 1 night in Aug 2023
Response from Gary on 12 Aug 2023
Lovely to hear you had an enjoyable experience with us - thanks heaps for sharing your opinions with others!Have a great rest of your journey.

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing better than riding all day then arriving at your destination with great friendly services
Stayed 1 night in Aug 2023
Response from Gary on 4 Aug 2023
Glad you felt comfortable here, a hot spa is certainly welcome after a cold days riding!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room, clean, very friendly staff, convenience to town and ferry, yummy fresh scones for breakfast!! Not that I could eat them but lovely idea and smelt delicious! Spa pool- luxury.
Stayed 1 night in Jun 2023
Response from Gary on 8 Jun 2023
Lovely comments from you Wendy, thank you for sharing them with us and others - you have a very pleasant demeanor and we enjoyed having you.

6/10 Okay

Michael

Business traveller, Travelled with partner
Was lovely for what it was but we booked a basic room and got a caravan
Stayed 1 night in May 2023
Response from Nikki on 13 May 2023
Firstly thank you for staying at Tombstone Lodge. Unfortunately through Expedia there is no category stating 'Caravan' in the title, but when you book it it is quite clear from the photos presented with the words 'Basic Room' that you have booked a caravan. Perhaps you may want to pay a bit extra next time and stay in our Queen Rooms in the Shared facilities or Queen Ensuites which provide an excellent view.

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little accomodation! Close to the ferry terminal, lovely staff. Enjoyed having use of things like bikes. Animals bring a homely atmosphere
Stayed 1 night in Apr 2023
Response from Gary on 25 Apr 2023
Very pleased that we met your expectations - thanks for coming and we hope to see you again sometime. Happy travels!

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea location close to town and great view of the port
Stayed 1 night in Mar 2023
Response from Gary on 28 Mar 2023
Thanks Glenn, glad you enjoyed your stay and were impressed with our operation - it definitely has quite the 'on holiday' feel here doesn't it?Enjoy your travels.

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was sweet and quirky. Inexpensive and fun!
Stayed 1 night in Feb 2023
Response from Nikki on 28 Feb 2023
Fantastic... thanks for the great feedback.

6/10 Okay

Janet

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
False advertising
My room ended up being in an old trailer , very musty smelling. Rest of the property was fine but no indication this was where I would be staying.. Definitely should not be rented out. I tried to find other accommodation in Picton but there was none available.
Stayed 2 nights in Feb 2023
Response from Nikki on 25 Feb 2023
That is unfortunate you weren't more observant when you booked the caravan. It is very clear what you are booking in the photo's and is presented very well and clean. It is a popular budget room where many of our guests enjoy. As do the complimentary free breakfast and shuttle that you took advantage of I believe.

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Noisy at night due to ferry traffic. Great scones for breakfast! Spa was nice and relaxing befoŕe bed
Stayed 1 night in Feb 2023
Response from Nikki on 28 Feb 2023
Glad you had a nice time at Tombstone, thank you.

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation great location near ferry terminal and short walk into Picton
Stayed 3 nights in Feb 2023
Response from Gary on 19 Feb 2023
Great to get your feedback - thanks for coming, have a happy holiday!

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was ideal for what we needed, quick overnight before the ferry.
Stayed 1 night in Feb 2023
Response from Gary on 19 Feb 2023
Yes it's certainly a handy location, especially to Bluebridge ferry. Thank you for sharing your views with others!

10/10 Excellent

chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Gary is an amazing host. Great theme place happy and cheerful
Stayed 1 night in Feb 2023
Response from Gary on 19 Feb 2023
Well I'm very happy that you found me (and us) that way - cheers for your praise and hope to see you again some time!

10/10 Excellent

Marijke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the vieuw. Very friendly and helpful staff, Nikki and Gary
Stayed 1 night in Jan 2023
Response from Gary on 19 Feb 2023
There's definitely plenty to look at from our location - it's nice being up a small hill looking down on it isn't it. Thank you for your comments.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Gary on 16 Jan 2023
Thank you for your rating, we are very pleased to have met your expectations.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
We had a great stay at Tombstone Motel. We arrived in Picton by ferry pretty late but the Motel was easy to find and only a short walk from ferry terminal and town. Our family room was neat and clean and beds were comfortable. Check-in after hours was super easy and the freshly baked scones for breakfast was a nice touch. Highly recommend
Stayed 1 night in Jan 2023
Response from Gary on 12 Jan 2023
We're so glad you appreciate our efforts in making things easy and enjoyable for our guests, thank you for your support and feedback. Enjoy your travels!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I almost don't want to give this motel a good review, because I want to keep it a secret!! A fantastic facility with lovely, friendly staff. Very clean and well-appointed. Close to town and the ferries.
Response from Gary on 12 Jan 2023
Well we're glad you resisted the temptation to keep Tombstone 'under your hat' - we especially enjoy new people discovering us, and of course welcome returnees with open arms :-) Thanks for your great feedback.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were amazing, the fresh cheese scones fab. There is a lot of pride in the care of the property. Loved it.
Response from Gary on 24 Dec 2022
Very pleased to get your feedback - and glad that our efforts are showing through. Merry Christmas!

2/10 Terrible

Yosha

Travelled with partner
Disliked: Staff & service, property conditions & facilities
If you re looking for a motel stay, don t go here. It states that is it is motel, in reality it is one small room where you cannot even make a cup of tea/coffee. No food allowed in the room and many signs keep telling you this and other rules. Hovering dominant host, feeling of being checked wherever we went. Staircase, no lift, parking very limited.
Response from Management on 18 Dec 2022
This is very confusing and disappointing. You booked a Queen En-suite with lovely sea views. Unfortunately our other rooms that cater for cooking and tea and coffee making facilities were not available.We only have 2 signs in the room one stating standard fire safety procedures and another about cooking facilities in our dining area. Your correct these particular rooms are too small to cook in, this is why we provide a kitchen and dining area.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Motel was small and comfortable
Response from Gary on 15 Dec 2022
That's good, we're glad you enjoyed your time here - safe trip home & see you next time!

8/10 Good

Leigh

Stayed 1 night in Dec 2022
Response from Gary on 11 Nov 2023
Good to see your feedback, thanks for coming to stay and especially for reporting back to others that you were impressed. Happy travels!

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Loved our family stay here and would definitely stay here again if in Picton! Music room with instruments available. Cats to pet. Hot tub. Room was clean, comfortable, and very quiet- other than the awful snoring of one of our family members! Loved that scones/toast and jam were offered for breakfast.
Stayed 1 night in Nov 2022
Response from Nikki on 20 Nov 2022
Thanks so much for the lovely review Theresa, glad you had a great stay. Hope to see you again sometime.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay here. Gary and Nikki are very welcoming and their hostel was clean and comfortable throughout. Really enjoyed having use of the hot tub after a day of walking - nice touch that I’ve not seen in many hostels. The scones at breakfast were also delicious! Would highly recommend staying here.
Stayed 4 nights in Nov 2022
Response from Nikki on 16 Nov 2022
Thank you for the positive feedback and wonderful review. Pleased you had a good time here at Tombstone.

8/10 Good

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money perhaps handrails from carpark to amenities would be good for us oldies
Stayed 1 night in Nov 2022
Response from Gary on 17 Nov 2022
Yes you're right and they would be handy if taking the shortcut instead of walking down the driveway and around that way - they are in the planning phase!Thanks for your comments.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good accommodation, we were well looked after, clean room etc
Response from Gary on 17 Nov 2022
Thanks for your feedback, happy travels!

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay - so comfortable, so fresh and clean, such a warm welcome. Why stay anywhere else?
Stayed 1 night in Oct 2022
Response from Nikki on 22 Oct 2022
Thank you Marie, that's great you enjoyed your stay.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly!
We had a great overnight stay....a very comfortable bed and quiet. Our hosts were very helpful and scones for breakfast a real treat. It was nice to be able to chat with other guests in a communal area. Would stay again!
Stayed 1 night in Aug 2022
Response from Gary on 1 Sept 2022
Wonderful to hear - thank you for sharing your appreciation of our business to others and hope you can stay again some time.

10/10 Excellent

Yi Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay especially considering this is a backpackers place. Warm scones for breakfast were amazing.
Stayed 1 night in Jul 2022
Response from Gary on 24 Jul 2022
We are pleased that you enjoyed yourselves, thank you for taking the time to pass on your comments.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022