Hotel Mesra Haiwan Kesayangan di Pickering

"Hotel room and parking were great. Disappointed to find out most of the ‘restaurants’ listed on their website were kiosks with the two main restaurants being located in the casino itself, meaning children couldn’t eat there which wasn’t clear on the website"

"Everything was great"

"An excellent property to stay, staff are great and the suit we has was excellent, thank you again both our stats gave been great"

"Dark room. Dark bathroom. Patio door had a draft (couldn't get the room warmer than 18C (64F)). Our small patio was next to the staff's. kitchen entrance and it was noisy (empty bottles being loaded late at night, garbage bins rolling by, the kitchen exhaust vent, staff talking. Mini bar menu but no mini I bar was found. Very little parking. Hotel restaurant was cold and the drink service was slow and at times, wrong."

"Upon check-in after a long flight from Edmonton, it took over half an hour to get my room. The staff was speaking in a foreign language and I could hardly understand him. He could not understand for the life of him that I had booked a room through Expedia. I showed him email confirmation and a receipt proving I purchased a room on my app and he kept saying it wasn’t booked. After a lengthy phone call with whom ever, he gets me a room finally only to discover a woman with service dogs is already...