Hotel Dekat Phoenix Park Bandshell

"Everything was good. Room was clean. Staff helpful and efficient "

"The location of the property was great. Right on main street. But other than that, the property was run down and dirty. The carpets in the hallway and bedrooms were dirty. The entryway to the hotel had the same dirt and leaves the day we checked in and out. We had to go down to lobby to request clean towels. The mattresses on the beds were old and thin. So sad with the location - easy walk to shops and restaurants."

"Great stay"

"Clean room (needs different toilet seat), convenient parking, helpful staff and good location to baseball diamonds in Lake Geneva."

"Room was fine but family above us was noisy, stomping, jumping the whole time except from midnight-7 even after we called to notify the front desk. Hot tub closed just before we wanted to use it. Employees were not particularly helpful or friendly except at checkout. Buildings are old and walls/ceilings are thin. Air conditioning was so noisy that we turned it off so we could sleep. Food at the restaurant was good but not exceptional. Will stay somewhere else if we go to Lake Geneva again."

"Beautiful cottage in a great area less than a five minute drive to downtown and the lake. I can't wait to go back!"

"Great"

"We were the black people and we were treated as such constantly being watched couldn't really enjoy the scenery ill never be going back here ever again"

"The young lady at check-in was lovely - sweet, and then very apologetic when my kid found glass in the pool. The room, aside from the faint stain on the ceiling/humid closet that smelled like mildew, and the carpet that felt like too much soap was used during carpet cleaning, was fine enough. Bed was comfy. The water pressure was intense: finding a setting on the shower head that didn’t feel like I was being sand blasted was tricky, so kids got baths. I’m not one to complain, but once I noticed...

"The Geneva Inn was a pleasant surprise! It is a charming boutique hotel- very well-kept. We enjoyed the sizable room and a beautiful view of the lake. Would definitely stay there again!"

"We stayed in room 409. One of the mattresses in that room definitely needs to be replaced. The woman I talked to at the front desk said someone would go in there and see if they agree that the mattress needs to be replaced but no one showed up. We will stay there again but request a different room."

"All employees in the hotel is excellent. very helpful or very friendly. I give them 10 stars not 5 all the rest I can say it’s OK and thank you everybody for the good time I have me and my family"

"Clean rooms, excellent staff/parking, pool was great too"

"dining areas are extremely slow with service "

"Just loved staying here, met the owner and she was wonderful. The little details that they have all over the place is just great, you feel welcome. It's just over all a great place to stay if you're ever in lake Geneva, will be going back again."

"La piscina es encantadora"

"We've had a terrible stay. We were there for the 4th of July. Well first it took them hour - hour and a half to check us in. They have 2 locations, we booked the one with the pool but they tried to put us in a lodge on the other side of the property. When we finally got the room, it was a nice room, close to the pool but in order to get there you have to pass through the indoor pool and also the automatic door to get into the hotel on the side of the proprety where the room was didn't work so."

"very nice room with a hot tub in it."