All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was tucked away from traffic. The air conditioner control on the wall didn’t work and front desk staff didn’t know how to operate it. Fortunately we were able to use the controls on the air conditioner to change the temperature because the room was too hot. Overall it was a decent experience.
Dawn
Stayed 4 nights in Apr 2024
10/10 Excellent
Julio Cesar
24 Apr 2024
Liked: Amenities
Clean, personnel attentive
Julio Cesar
Stayed 2 nights in Apr 2024
Response from Manager on 26 Apr 2024
Hello Julio Cesar,We're pleased to hear that you found our hotel to be clean and that our staff was attentive during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team. Thank you again for choosing to stay with us.
Hello byron,We are delighted to hear that you enjoyed our clean rooms and breakfast offerings. Your feedback is greatly appreciated as we constantly strive to provide our guests with a pleasant experience. We hope to welcome you back for another enjoyable stay soon.
It's not what condition they showed online not Happy I'm going to stay a night coz i drove 14 Hours from my home to here. So I'm super tired 😫 But i like to get the refund if that is possible and thank you
Harjinder
Stayed 1 night in Apr 2024
Response from Manager on 18 Apr 2024
Hello Harjinder, We're disappointed to hear about your experience and appreciate your feedback. Please reach out to our management team directly for further assistance with your concerns. We hope your future travels are smoother.
6/10 Okay
Jason
Travelled with group
10 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Thankfully stayed for just one night. The entire hotel smelled of marijuana smoke. Then when we arrived to our room we realized it was the source of the smell. Thankfully there was a vacant room we switched to. The staff was glad to share that the smell must have been from the fact the a biker occupied almost the entire hotel the previous night and were smoking throughout the hotel. We will never stay again. To add, there were several homeless people walking around outside the hotel
Jason
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Jason, We apologize for the inconvenience you experienced during your stay. Ensuring a comfortable environment for all our guests is a top priority. We appreciate you bringing this to our attention and will address the issue internally. Your feedback helps us improve our services for future guests.
Not up to the standards. Bathrooms are dirty with just sink only. No counter top
Teg
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Teg, Thank you for sharing your feedback with us. We appreciate your input on our bathroom facilities and will review this with our team for future improvements. If you have any further comments or concerns, please feel free to reach out to us directly.
10/10 Excellent
Maricruz
8 Apr 2024
Maricruz
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Maricruz,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon
Hello Gretchen,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 Excellent
Richard
5 Apr 2024
Liked: Cleanliness
Richard
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Richard,We are thrilled to hear that you had a wonderful stay with us! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!
Hello Nelinda,We appreciate your feedback and regret any inconveniences you may have encountered. We value your input and will share your comments with our team for further improvement. Our goal is to provide a seamless experience for all our guests.
10/10 Excellent
Nelinda
1 Apr 2024
Liked: Cleanliness
Good
Nelinda
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello Nelinda,We appreciate your feedback and regret to hear about your experience. Rest assured, guest feedback is valuable to us, and we will address your concerns for future improvements. Feel free to reach out to our management team for further assistance.
Hello Shaelynn. M, We are sorry to hear that your recent experience did not meet your expectations. Your feedback is important to us, and we will share your comments with the team for their review and improvement. Our goal is to ensure all guests have a pleasant stay with us.
8/10 Good
Donna, Atlanta
28 Mar 2024
Donna
Stayed 1 night in Mar 2024
Response from Manager on 18 Apr 2024
Hello Donna, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Hello Juanita, We are sorry to hear that your stay did not meet your expectations. We appreciate your feedback and will make sure to address any concerns raised with our team. Please feel free to reach out to our management team directly to discuss your experience in more detail.
Hello Stephanie,We are delighted to hear that you would consider staying with us again. Your feedback is valuable to us, and we hope to welcome you back in the future. Thank you for sharing your experience with us.
4/10 Poor
Pamela
16 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Pamela
Stayed 1 night in Mar 2024
Response from Manager on 18 Mar 2024
Hello Pamela, We appreciate you taking the time to share your experience with us. If there are any specific concerns you would like us to address, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future.
Lots of traffic noise overnight. The breakfast area is small but Joanne was a diligent, friendly and hard-working person who always strived to keep the area clean and the guests happy.
Robert
Stayed 9 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Robert, We apologize for any inconvenience caused by external noise. We're glad to hear Joanne's exceptional service made your stay more enjoyable. Your feedback helps us improve our guests' experience in the future.
Hello Debra,We appreciate your feedback and regret that our location did not meet your expectations. Our hotel strives to offer a peaceful retreat away from the hustle and bustle of the city center. If you prefer a more central location next time, we recommend researching our sister properties for accommodation closer to main attractions. Thank you for staying with us.
4/10 Poor
BERNADINE
6 Mar 2024
BERNADINE
Stayed 1 night in Feb 2024
Response from Manager on 9 Mar 2024
Hello BERNADINE,We're sorry to hear you didn't fully enjoy your stay with us. Please don't hesitate to reach out to us with any specific feedback you may have so we can address any issues you encountered and improve our services.
8/10 Good
kevin l.
6 Mar 2024
kevin l.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello kevin l., Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
6/10 Okay
Melissa
Travelled with partner
3 Mar 2024
The price was good. The area around it was fairly decent. Our door closure was off so we had to slam door to shut it. It was crooked so the outside light signed through. The walls were paper thin so we could everything! The room was ok. The bathroom needs some counter space. There was nothing to put you toiletries on. The staff was exceptional though. Very friendly and accommodating.
Melissa
Stayed 3 nights in Feb 2024
Response from Manager on 5 Mar 2024
Hello Melissa, Thank you for sharing your feedback with us. We appreciate your positive comments on our pricing, location, and friendly staff. We have noted your observations on the door closure and soundproofing and will address them accordingly. We value your input as it helps us improve the guest experience for future visitors.
2/10 Terrible
Ryan
3 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Ryan
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Ryan, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any issues. We value your input and hope to improve your next stay with us.
Very disappointing as I have stayed at other Beaumont's and this is really bad that I rather check out early than stay the whole 4 nights
Annabelle
Stayed 4 nights in Feb 2024
Response from Manager on 5 Mar 2024
Hello Annabelle, We are sorry to hear that your experience did not meet your expectations. Your feedback is important to us and will be shared with our team for further improvement. If you wish to discuss your stay further, please feel free to reach out to our management team. Thank you for sharing your concerns with us.
The bathroom walls had some minor stains/discoloration and in general needed some touch up work. Overall the room was decent for the price. The staff always had a smile and was happy to chat with anyone.
Jon
Stayed 2 nights in Feb 2024
Response from Manager on 6 Mar 2024
Hello Jon, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff. Your comments about the bathroom will be passed on to the appropriate team for their review. We strive to provide a positive experience for all our guests and hope to welcome you back in the future.
The check in was easy and the gentleman checking us in was very nice, The rooms were clean and it was right off the freeway. The traffic was a little loud but we were so tired.
Camille
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Camille,We're delighted to hear your check-in experience was smooth and that you found our rooms to be clean. Being conveniently located near the freeway offers ease of access for many guests. We understand that traffic noise can sometimes be bothersome but hope it didn't detract too much from your stay. Your feedback is valuable to us.
I was having some doubts because of the past reviews from last year. They must be under new management because non kf those issues were seen. It was really easy to check out, my husband forgot his razor and i asked if by any chance they had some for sale. They gave me a complimentary razor with shaving cream and toothbrushes woth toothpaste. I heard absolutely no noise !!! I would definitely stay there.
kenia
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello kenia,We are pleased to hear that you had a positive experience during your recent stay with us. We strive to provide excellent service and amenities to all our guests. If you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. Thank you for sharing your feedback, and we look forward to welcoming you back soon!
6/10 Okay
Corey, Saint Paul
23 Feb 2024
Liked: Cleanliness
Disliked: Amenities
Very dark area, pool gate didn’t work with the key, had to get staff to open. Room key did not work on side exit/entrance door.
Staff was friendly but reserved, hotel was clean but old.
Location was not good.
Corey
Stayed 4 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello Corey,We appreciate your feedback and apologize for any inconvenience during your stay. Our team will address the issues with the pool gate and room key for future guests' convenience. We strive to maintain a clean environment and provide friendly service. Thank you for sharing your experience with us.
4/10 Poor
LANE
Business traveller
21 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The fan in the bathroom was extremely noisy along with the pipes in the shower. The air/heating unit would not shut off and constantly came on all night long. Couldn't get a good night's sleep in four days.
LANE
Stayed 4 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello LANE, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Please know that we value your comments and will share them with our team for further review and improvement. Our goal is to ensure all guests have a comfortable stay.
6/10 Okay
ALFREDO AGUSTIN, Edmonton
20 Feb 2024
Liked: Staff & service
Nice staff, small swim pool, noisy due to the busy highway
ALFREDO AGUSTIN
Stayed 3 nights in Feb 2024
Response from Manager on 22 Feb 2024
Hello ALFREDO AGUSTIN, We appreciate your feedback on our friendly staff and pool. We apologize for any inconvenience caused by external noise. Your input helps us improve our guest experience for the future.
8/10 Good
Todd
15 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Ultimately was good. Some sketchy people in the neighborhood.
Todd
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Todd, Thank you for sharing your feedback about your recent stay. We're glad to hear that your overall experience was positive. We understand that the neighborhood may have seemed concerning at times, but we always prioritize the safety and comfort of our guests. We appreciate your support and hope to welcome you back in the future.
8/10 Good
Nicholas
13 Feb 2024
Rooms were very clean and staff was great! My only complaint was that the water in the shower was barely warm my 3 day stay.
Nicholas
Stayed 3 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello Nicholas, Thank you for your feedback on the cleanliness of our rooms and the great service provided by our staff. We apologize for any inconvenience you experienced with the water temperature during your stay. We appreciate your valuable input and will make sure to address this issue with our maintenance team to ensure a comfortable experience for future guests.
Owner was friendly. Inside the site looks like it is from a horror movie.
Taylor
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Taylor, Thank you for sharing your feedback with us. We appreciate your positive remark about the friendly owner. Although we strive to create a unique atmosphere, we regret to hear that the interior did not meet your expectations. We value your input and will take it into consideration for future enhancements.
Tv remote missing parts, door falling off hinges. Smelled like urine, zero noise isolation due to door falling off hinges. Sounded like people next door were literally in our room. I don’t complain much or leave bad reviews, but this place has 4 stars on Expedia which is extremely misleading.
Dominic
Stayed 1 night in Feb 2024
Response from Manager on 14 Feb 2024
Hello Dominic, We are sorry to hear about the issues you experienced during your stay at our hotel. Our team strives to provide a comfortable and pleasant experience for all guests, and this certainly does not reflect our standards. We appreciate your feedback and apologize for any inconvenience caused. Please feel free to contact our management team directly so we can address your concerns.
10/10 Excellent
Elsye Antonio
6 Feb 2024
Elsye Antonio
Stayed 3 nights in Feb 2024
Response from Manager on 9 Feb 2024
Hello Elsye Antonio,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We strive to provide excellent service and ensure that all our guests have a memorable stay. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We would love to welcome you back in the future.
Hello Mario,Thank you for your kind feedback! We take great pride in maintaining a clean and fresh environment for our guests. We appreciate your recognition and hope to welcome you back in the future for another enjoyable stay.
Even being so close to I-10 with a room facing the interstate the hotel was quiet. The staff was incredibly friendly and the property was clean. Overall good value for the price. We enjoyed our stay.
Sara
Stayed 3 nights in Jan 2024
Response from Manager on 3 Feb 2024
Hello Sara,Thank you for choosing our hotel for your recent stay near I-10! We appreciate your kind words about our friendly staff and clean property. It's wonderful to hear that you found it quiet and had a good overall experience. We hope to have the pleasure of welcoming you back in the future.
Hello victor,We are delighted to hear that you enjoyed our excellent service during your stay at our hotel. Our team works hard to ensure that every guest has a memorable experience. We appreciate your kind words and hope to welcome you back again soon.
10/10 Excellent
Roberto and Tatiana
29 Jan 2024
very good
Roberto and Tatiana
Stayed 2 nights in Jan 2024
Response from Manager on 1 Feb 2024
Hello Roberto and Tatiana,Thank you for your positive feedback! We're glad to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we strive to provide exceptional service to all our guests. We hope to have the pleasure of welcoming you back in the future.
8/10 Good
Norbert
29 Jan 2024
Norbert
Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Hello Norbert, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
Eccezionale bello! Clean comfortable and everyone was so nice!!! The Chinese take out option was not good at all.
Giuseppina
Stayed 5 nights in Jan 2024
Response from Manager on 27 Jan 2024
Hello Giuseppina,Thank you for staying with us and sharing your feedback. We're glad to hear you found our hotel exceptional and enjoyed the clean and comfortable accommodations. We value your opinion and apologize if the Chinese take-out option did not meet your expectations. We appreciate the opportunity to improve and hope to welcome you back in the future for an even better experience.
Hello michael,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be clean, quiet, and that our staff provided you with excellent service. It was a pleasure having you as our guest, and we hope to welcome you back again soon.
Hello Natalie,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay!
The only good thing about this place was the clerk Bertha. She was very sweet and pleasant.
The room was so run down. Water damage on all walls. Pillows are the size of throw pillows, the noise from other rooms was outrageous ! I wouldnt recommend this place to anyone!
ANITA
Stayed 1 night in Jan 2024
Response from Manager on 26 Jan 2024
Hello ANITA,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your kind words about Bertha and her excellent service. We're sorry to hear about the issues you experienced in your room. We understand the importance of a comfortable stay and will address the maintenance concerns you mentioned. We apologize for any inconvenience caused by noise from other rooms. We appreciate your honest feedback and will use it to improve our services.
Slow, grumpy service; dim, sketchy-looking hallway; dirty floors; place smells like weed
Mason
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Mason, We apologize for any inconvenience you may have experienced during your stay with us. Our team strives to provide efficient and friendly service, and we are sorry if we fell short of expectations. We take cleanliness seriously and will address the concerns you've raised with our housekeeping team. Rest assured, we prioritize the comfort and well-being of our guests.
10/10 Excellent
Roy, Concord
23 Jan 2024
Roy
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Hello Roy,We are delighted to hear that you had a fantastic stay with us! We strive to provide exceptional service and we are thrilled that we met your expectations. Should you have any further feedback or if there is anything else we can do to improve your next experience, please do not hesitate to reach out to us.
Hello Maxine,We are thrilled to hear that you had a fantastic stay with us! Thank you for choosing our hotel for your accommodation needs. We hope to welcome you back again soon for another exceptional experience.
10/10 Excellent
Jacinto
Business traveller
21 Jan 2024
Jacinto
Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Hello Jacinto,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a fantastic experience with us. We hope to welcome you back soon!
Room was clean. Service was good. Concrete would have been softer than the bed.
Verified traveller
Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Dear Guest, We appreciate your feedback regarding the cleanliness of your room and the quality of service you received. We apologize if you found the bed to be uncomfortable and we will make note of your comment. If there is anything else we can assist you with, please do not hesitate to reach out to us.