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Reviews of Andaz Scottsdale Resort & Bungalows

5 out of 5
Andaz Scottsdale Resort & Bungalows
6114 N Scottsdale Road, Paradise Valley, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 505 out of 648 reviews" "
Rating 8 - Good. 91 out of 648 reviews" "
Rating 6 - Okay. 32 out of 648 reviews" "
Rating 4 - Poor. 15 out of 648 reviews" "
Rating 2 - Terrible. 5 out of 648 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would definitely return but there were issues with my room, 32D. Mold in shower and basin, scratched or damaged furniture, walls and baseboards needed painting, etc. The exterior of the property is well looked after but the rooms need more scrutiny and maintenance attention. Very nice Drybar blowdryer provided. That was great. The coffee machines need to be upgraded though. Replace those cheap Braun machines w/ good quality Nespresso.
Stayed 3 nights in Apr 2024

10/10 Excellent

TIMOTHY, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, food, pool and overall layout and grounds. We loved it and would love to return.
Stayed 3 nights in Apr 2024

10/10 Excellent

Todd, Cedar Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Mason

Stayed 2 nights in Feb 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and loved the resort feel and two pools.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jazmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Arthur

Stayed 5 nights in Dec 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. We enjoyed a 2 night stay there. Workout facilities are nice albeit smallish. I loved the Tonal equipment!
Stayed 2 nights in Nov 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice grounds. Good service. VERY small rooms. $800/night for 420sq ft, no desk to work, and dirty floorboards? No sauna, no whirlpool, and steam room was down for maintenance. Better value elsewhere for sure.
Stayed 3 nights in Nov 2023

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

2/10 Terrible

Craig

Stayed 1 night in Oct 2023

8/10 Good

Muhammet, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice but a bit too quiet for my taste.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silver Linings
What a gorgeous property, well worth considering when in the Phoenix area…. Costly property and high end, clean, wonderful…. My complaint; simply being purposefully deceived, on the $1,000 a night room…. Reserved room given to another Guest, before arrival. Surmising it suited management, I was an ancillary consideration…. Property beautiful, and you might be next if/when it suits management…. Costly dining and imbibing options…. The grounds stunning…. Oh…. Where was the room? At the driveway where busses and other large commercial vehicles park…. Representation at check in? We upgraded you, there’s more square footage!! Hyperbole maximized….
Stayed 2 nights in Oct 2023

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort except rooms could have been cleaner. A few big spider webs on ceiling
Stayed 2 nights in Oct 2023

10/10 Excellent

Eric

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yup
Stayed 2 nights in Oct 2023

4/10 Poor

Shantanu

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nadia

Stayed 2 nights in Sep 2023
Response from Gloria on 10 Nov 2023
Thank you! We hope to see you again soon.

8/10 Good

Minh Tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Vania, Miami Lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, attentive staff, amazing room!
Stayed 1 night in Sep 2023
Response from Gloria on 23 Sept 2023
Thank you for your response! We hope to see you again, soon.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot!
Stayed 1 night in Sep 2023
Response from Gloria on 23 Sept 2023
Thank you very much! We'll see you again, soon.

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Gloria on 23 Sept 2023
Thank you for your rating! Have a great day.

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gloria on 23 Sept 2023
Thank you for your rating! Have a great day.

10/10 Excellent

Elisabetta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and staff were wonderful.
Stayed 4 nights in Aug 2023
Response from Gloria on 23 Sept 2023
Thank you!

6/10 Okay

Patricia

Travelled with partner
Disliked: Amenities
Ok, so I have stayed at the Andaz two previous times. As for this trip, my third time there, it was completely different. First off, the pool area was so crowded and the pool was packed, but, most of all we didn’t swim because it looked disgusting. I know many of the young drinking people were drinking for hours and not getting out to use the bathroom. Half were drunk. Then, in our room, the towels were cheap and all stained. That never happened before. Also, outside the bathroom the courtyard was very unkempt. I will no longer stay there. It will be my last time. Looks nice, but unhealthy conditions. I’m not exaggerating either! Please don’t wast your money.
Stayed 4 nights in Aug 2023

10/10 Excellent

Giuseppe, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gloria on 23 Sept 2023
Thank you for your rating! Have a great day.

10/10 Excellent

Anastacia

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous facilities, zen vibes
Stayed 3 nights in Jul 2023
Response from Radley on 23 Jul 2023
Thank you so much for your stay and for giving us this wonderful feedback. Please come back and see us again soon!

10/10 Excellent

Sheri

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, rooms are clean, fresh and functional furniture that is decorated smartly and up to date. No stuffy over crowded furniture you don’t use. Bathroom is very functional! Love the toiletries.
Stayed 1 night in Jul 2023
Response from Radley on 20 Jul 2023
Thank you so much for staying with us and for taking the time to provide us with this feedback! We are so happy to hear you enjoyed your stay, please come back and see us again soon!

8/10 Good

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are cute and modern. Grounds are pretty. Our room was missing a few minor things including face cloths and the pillows are terrible. The property only had two options. One is rock hard, thick memory foam and the other is a well understaffed flat feather. I had to go buy a pillow
Stayed 6 nights in Jul 2023
Response from Radley on 16 Jul 2023
Thank you so much for your stay with us and for taking the time to provide us with this feedback. I will ensure to share this feedback with our housekeeping management team as well to work towards improving our guest room items.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
This property was nothing short of amazing! The ambiance was great for every reason and the people around were very much complimentary to that. Management on down to the regular service staff were great. Transportation staff were friendly, and everywhere I was transported to, I rode in style. I’m excited to book another trip and Andaz will most definitely be my choice to stay.
Stayed 4 nights in Jul 2023
Response from Radley on 16 Jul 2023
Thank you so much for your stay with us Crystal and for taking the time to provide us with this feedback. We hope to get you back with us again soon!

10/10 Excellent

Lynne, Albuquerque

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It has a resort feel, even though youre right in the middle of Scottsdale.The bungalows are very private
Stayed 1 night in Jul 2023
Response from Radley on 16 Jul 2023
Thank you for your stay and for taking the time to get back to us with your feedback. We do hope to have you stay with us again soon!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the Andaz was nice, comfortable and reasonably priced.
Stayed 7 nights in Jun 2023
Response from Radley on 16 Jul 2023
Thank you for your stay with us Eric. Please come back and visit us again soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Radley on 30 Jun 2023
Thank you so much for your stay with us, please come back and see us again soon!

10/10 Excellent

Rajbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and situated in ideal area of Scottsdale. I would definitely stay here again!
Stayed 2 nights in Jun 2023
Response from Radley on 30 Jun 2023
Thank you so much for your stay and with taking the time to give us your feedback. Please come back and see us again soon!

10/10 Excellent

Todd, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Radley on 24 Jun 2023
Thank you so much for your stay and for taking the time to provide us with your feedback. Please come back and see us again soon!

10/10 Excellent

Vickie, Rancho Palos Verdes

Stayed 1 night in Jun 2023
Response from Radley on 16 Jul 2023
Thank you so much for your stay, please come back and see us again soon!

10/10 Excellent

Duane, Sedona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 4 nights in Jun 2023
Response from Radley on 24 Jun 2023
Thank you so much for your stay and for taking the time to provide us with your feedback. Please come back and see us again soon!

6/10 Okay

Aubry

Stayed 2 nights in Jun 2023
Response from Radley on 24 Jun 2023
Thank you for your stay and for taking the time to give us your feedback. I apologize that we did not hit the mark during this recent visit. I do hope we get the chance to host you again to provide a better stay experience.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property with many amenities. Love the free shuttle ride to anything within 3 miles. Free bike rentals, artist tours, activities. The staff couldn't be more friendly and went out of their way to make our stay pleasant and convenient.
Stayed 3 nights in Jun 2023
Response from Radley on 10 Jun 2023
Thank you so much for your stay with us Sarah and for taking the time to provide us with this wonderful feedback. We are so happy that you enjoyed your stay with us and hope you have you back with us again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis
Beautiful desert landscaping surrounds mid century modern bungalows with a welcoming turquoise pool in the center of the property. Excellent service and delicious food and drinks. Tranquil spa.
Stayed 5 nights in Jun 2023
Response from Radley on 10 Jun 2023
Thank you so much for your stay and your feedback. Please come back and see us again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Radley on 5 Jun 2023
Thank you so much for your stay Heather, and for providing us with the feedback. We hope you have you with us again soon!

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. I wouldn’t go again tho. The restaurant is amazing, great food! Our bed sheet were nasty. Blood stains and even food sauce on the sheets.. you could tell it wasn’t washed.
Stayed 3 nights in May 2023
Response from Radley on 3 Jun 2023
Thank you for taking the time to provide us with this feedback. I am very sorry that you had that issue with the cleanliness in your room and regretful we were not able to provide a better experience. We will be sharing this feedback with our team to ensure we follow up accordingly to avoid these instances in the future. We do hope we get the chance to host you again and provide the level of service and cleanliness we work to achieve for all of our guests.

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff. Overly accommodating and friendly!
Stayed 2 nights in May 2023
Response from Radley on 3 Jun 2023
Thank you so much for staying with us and for taking the time to provide us with this positive feedback regarding our staff. We are happy you enjoyed your stay with us. Please come back and see us again soon!

10/10 Excellent

Laura

Stayed 2 nights in May 2023
Response from Radley on 22 May 2023
Thank you so much for staying with us and for taking the time to provide us with this feedback. Please come back and see us again soon!

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing in a nice setting
Stayed 1 night in Mar 2023
Response from Radley on 11 May 2023
Thank you so much for staying with us. Please come back and see us again soon

10/10 Excellent

ShaBray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Andaz, i stay here almost every time i visit Scottsdale. Staff is friendly, knowledgeable, restaurant is great, clean, spacious. I’d highly recommend. Keep up the Great work guys. Also, John is the best.
Stayed 2 nights in May 2023
Response from Radley on 7 May 2023
Thank you so much for returning to us and providing us with this wonderful feedback. Please stay safe and come back and see us again soon!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2023
Response from Radley on 3 Jun 2023
Thank you so much for staying with us and for taking the time to provide us with your feedback. Please come back and see us again soon!

8/10 Good

Christopher

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Gloria on 4 May 2023
Thank you so much for staying with us! We hope to see you back again soon.

10/10 Excellent

Reut, brooklyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a great family vacation!
Stayed 7 nights in Apr 2023
Response from Gloria on 14 Apr 2023
Thank you! We hope to see you back again soon.