Hotel Dekat Phoenix Citadel

"There’s not even the one thing I can say bad about this hotel. From check-in to room quality cleanliness everything was perfect. The breakfast spread was sumptuous and the staff serving the breakfast was courteous, professional, and very friendly. I would definitely want to come back to this hotel at the next opportunity."

"the room was clean..the behaviour of staffs was extremely good"

"We called twice to give the hotel notice of our arrival time but the rooms were not ready. They shifted us to another floor, one room was ready the other wasn't hoovered and no toiletry's, cups or towel were in the other room. On checkout the next manager tried to charge us for the room service from the room were shift from because they didn't log the change on the system. Restaurant however was great and service was excellent. It was like a different place."

"Booked since the property is pet friendly. Not worth."

"They don’t even provide basics, no water in the bathroom, no WiFi and booked with AC yet they provided non AC, when asked for water for bathroom their reply was so lethargic “it will take 2-3 hrs, that too in the morning around 9AM. Like which hotel does that. They are not fit to run hotel."