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Reviews of The Panda Hotel

3 out of 5
The Panda Hotel
#2C-3C, St.53, Group 24, Sangkat Phsar Thmey 3, Phnom Penh

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 44 reviews" "
Rating 8 - Good. 17 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 2 out of 44 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice updated hotel. Maybe a little to pricey.
A nice hotel to stay at. I am just not sure it was worth the price I paid. The lobby is not air conditioned and its gets quite hot. I didn't have hot water the first night. After that the water was either very hot or cold. I couldn't adjust it to warm! Also had small flies in the room. They weren't much of a bother, just annoying at times. Also, all the doors are very noisy. Your heard every guest coming and going, but this is pretty typical in SE Asia. The location was great for me. Hit or miss with regards to noise. The school beside the hotel decided to repair their sidewalks the first night I was there. They worked well past 3am the first night!
Stayed 7 nights in Jul 2019

8/10 Good

TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019
Response from Panda, on 20 Apr 2019
Dear Valued Client, Thanks for your feedback. Please have a nice day. Best Regards,

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Panda on 7 Mar 2019
Dear Lvan, Thanks for your kind rate for our hotel. Best regards, The Panda Hotel.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like to staying at your hote because I like the decoration inside the room
Stayed 1 night in Feb 2019
Response from Panda on 7 Mar 2019
Dear Valued Partner, Thanks for your kind feedback. Best Regards, The Panda,

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located ....
The Hotel was centrally located near the Central market. Room was nice and comfortable except the towels were old and rough. Overall I had a good stay at the Panda hotel.
Stayed 4 nights in Jan 2019
Response from The Panda Hotel Team on 6 Feb 2019
Dear Gordon, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a nice double room. The shower could be better but that's being fussy - the rest was great. Breakfast was good - a mixture of toast, cereal, hot eggs and local noodles and rice. Location was 10-15 minutes walk to the Riverside and Palace.
Stayed 3 nights in Jan 2019
Response from The Panda Hotel Team on 18 Jan 2019
Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location clean budget hotel old quarter.
Budget hotel offering value for money in the old quarter of Phnom Penh close to the central market. Karoake bar opposite closes about 5 am on Friday night ( maybe other nights too ) so ask for a room at the back if you want quiet.Close to local restaurant area and 5 minutes walk to the Central Market and 25-30 minutes to walk to the Royal Palace.Wi-Fi was good throughout the hotel.
Stayed 3 nights in Jan 2019
Response from The Panda Hotel Team on 6 Feb 2019
Dear Michael, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Panda
A great hotel to stay in. Good & safe location, near the Central Market, easy access to many eateries and pharmacies (hospital in the area). Room nicely appointed with all the necessary amenities. Wifi worked well. Only disappointment was the mini fridge was non-functioning (apparently in all the rooms). The reception staff were all very friendly and helpful. A simple but enjoyable daily breakfast provided. A bit of loud music from the restaurant across the road until late at night. Some construction work at the moment in the next building. Not a major issue. We were so tired from our day tours and slept well at night. Loved the great international TV programmes selection!
Stayed 3 nights in Dec 2018
Response from The Panda Hotel Team on 6 Feb 2019
Dear Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

8/10 Good

June

Liked: Cleanliness, staff & service, room comfort
Booked a studio room, have gas stove but does not provide any cooking utensils. Room is clean and comfort, breakfast can be improve.
Stayed 2 nights in Dec 2018
Response from The Panda on 28 Dec 2018
Dear June, Thank you so much for your kind review. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, very clean rooms, helpful staff. Hotel is well located to get around Pnohm Penh.
Stayed 2 nights in Dec 2018
Response from The Panda on 28 Dec 2018
Dear Valued Partner, Thank you so much for your kind review. Best Regards,

2/10 Terrible

Seareigna, San Francisco, CA

Disliked: Cleanliness, amenities, property conditions & facilities
There are ants, moth, and mosquitoes in the room. Don't leave any food on any table or bed. The ants will get them in a second. The refrigerator stinks like there's a rotten fish inside.
Stayed 1 night in Dec 2018
Response from The Panda on 28 Dec 2018
Dear Seareigna, Thank you so much for your kind review. Best Regards,

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2018
Response from The Panda on 28 Dec 2018
Dear Lvan, Thank you so much for your kind review. Best Regards,

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2018
Response from The Panda on 28 Dec 2018
Dear Lvan, Thank you so much for your kind review. Best Regards,

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2018
Response from The Panda on 28 Dec 2018
Dear Lvan, Thank you so much for your kind review. Best Regards,

8/10 Good

Yang Sheng Nino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Panda on 6 Nov 2018
Dear Yang Sheng Nino, Thanks for your review. Regarding,

10/10 Excellent

KC, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything nice . center market just around the corner . alots local food near by
Stayed 2 nights in Oct 2018
Response from Panda on 6 Nov 2018
Dear KC, Thanks for your review. Regarding,

8/10 Good

Brian, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm staff. Very close to the Central Market and railway station to the airport. Nice breakfast prepared every morning. Walking distance to the riverfront and National Museum. An overall good experience.
Stayed 3 nights in Aug 2018
Response from Panda on 12 Oct 2018
Dear Brian, Thank you so much for your kind review. Best Regards, The Panda Hotel,

6/10 Okay

Jasey, Thailand

Liked: Cleanliness, staff & service
No hot water
Staff nice enough pillows no good bed ok tv ok AC ok. It was ok and clean.
Stayed 3 nights in Jul 2018

10/10 Excellent

KC, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Private, Good Location
This is a very new hotel so it is very clean. The location is very good, only a short 3 minute walk to the Central Market to the north and the Golden Sorya Mall to the west. The street itself is not the main road so there's no tuk-tuks waiting around the entrance which is a good point: you'll only meet residents and staff but not other strange people from outside. We just use Grab whenever we need a car. Some people even choose to walk to the river front hot tourist area, but a Grab will only cost less than $3. There is a convenient store on the same street so it's easy to get bottled water and snacks. The only down side is the Karaoke noise from the food shacks opposite the road but not too terrible until we can't sleep. You can ask for a room not facing the main street but then you won't get a window view most likely. Our room (top floor facing the street) is almost spotlessly clean and spacious: the photos you see here are honest as what we saw in real. There's room cleaning every morning and we requested not to change the towels everyday it's just not necessary. The included breakfast you can choose western or local style, hearty portion to last you till lunch time. The staff are all very polite and can speak good enough English. For the price this is a steal-they don't have gym nor pool nor bar: this is good as we don't need to pay for these unwanted luxuries, there are plenty of cheap food and joints outside so who cares? In short: we will come back here if we are
Stayed 4 nights in Jul 2018

10/10 Excellent

Execsearch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Good customer service. Great breakfast. Strategic location if u want to shop at the Central Market
Stayed 1 night in Jun 2018

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Phnom Penh
I enjoyed my stay in this nice hotel. Rooms are clean and bright. The beds are comfortable and really nice bathroom. Staff are very friendly and helpful. Location is also good
Stayed 1 night in Mar 2018

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
Loved this place, was about 20 minutes walk to the main waterfront area with all the bars etc. The night market is about 35 minutes walk. Hotel was beautiful and looked brand new. Breakfast was also good. Would stay again.
Response from Panda on 22 Mar 2018
Dear Ashleigh, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards, The Panda Hotel Team,

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
A great little hotel with clean rooms very good bedding. Staff excellent and great value
Response from Panda on 22 Mar 2018
Dear Conor, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards, The Panda Hotel Team,

8/10 Good

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Nice location away from the busier streets yet a comfortable walking distance to the action. Complimentary breakfast was superb.
Stayed 4 nights in Jan 2018
Response from lengkhim on 29 Jan 2018
Dear Hayden, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards, Lengkhim Meng(Mr.) Sales & Operation Manager

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay here was very good, but the room had no window. Very quiet, but also a bit cavern- like.
Stayed 2 nights in Jan 2018
Response from Panda on 17 Jan 2018
Dear Joe, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards, The Panda Hotel Team

8/10 Good

Daniel, miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to rest better than a hostel
Small but cozy. Simple breakfast. Big bathroom. Hotel located near Surya Mall and the Central Market. Good for couples but not too cozy for family traveling together.
Stayed 1 night in Dec 2017
Response from Panda on 17 Jan 2018
Dear Daniel, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards, The Panda Hotel Team

8/10 Good

Julianne, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to shopping and attractions.
We enjoyed our stay as we could walk to many of the areas we wanted to see and there was plenty of good eating areas around.
Stayed 2 nights in Jul 2017

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
günstige Unterkunft nahe Markt
günstige Lage, gutes Preis-Leistungsverhältnis;freundliches Personal; gutes Frühstück inbegriffen
Stayed 2 nights in Nov 2019
Response from The Panda Hotel staff on 27 Nov 2019
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
プノンペンでいうと値段相応よりちょっといいかなって感じでした。 セントラルマーケットが歩いてすぐのところにあり、イオンモールも歩いて30分くらいでした。 迷っているならよいと思います！
Stayed 2 nights in Feb 2019
Response from Panda, on 7 Mar 2019
Dear Valued Partner, Thanks for your kind feedback. Best Regards, The Panda,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
저렴한 가격이었지만, 비슷한 금액의 다른 호텔보다 좁았고, 수압이 약했으며, 로비도 작았고, 소음이 엄청 심했음. 호텔 직원의 영어 실력은 참 좋았음.
Stayed 1 night in Jan 2019
Response from The Panda Hotel Team on 6 Feb 2019
Dear Sir or Madam Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2019
Response from The Panda Hotel Team on 6 Feb 2019
Dear Sir or Madam Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

8/10 Good

Åke

Liked: Cleanliness, staff & service, room comfort
Enkelt rent hotell.
Ganska bra rent rum. Helt ok läge med nära till floden. Mycket ljud från bygget dock men det är det nog överallt i Phnom Penh. Inget bandlarm och bara en utgång är inte bra. Hade dock ett fönster så möjlighet att klättra över till bygget vid behov. Men annars bra för pengarna. Bra frukost.
Stayed 3 nights in Jan 2019
Response from The Panda Hotel Team on 6 Feb 2019
Dear Ake, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

6/10 Okay

José María

Disliked: Staff & service, room comfort
No está mal, pero sin ventanas y obras.
El hotel es céntrico, pero muy pocas habitaciones tienen ventana. Y para colmo hay una obra muy muy grande justo pared con pared y desde las 07.00 erstán a martillazo limpio.
Stayed 3 nights in Dec 2018
Response from The Panda Hotel Team on 6 Feb 2019
Dear Jose Maria, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from The Panda Hotel Team on 6 Feb 2019
Dear Linda Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

6/10 Okay

Sylvie

Liked: Cleanliness, staff & service
Discothèques à proximité....un bruit d’enfer
Sauf pour le bruit et le petit déjeuner bien médiocre, cet hôtel est bien situé et propre.
Stayed 2 nights in Dec 2018
Response from The Panda Hotel team on 6 Feb 2019
Dear Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
レイトチェックアウトが便利でした． 従業員が気さくでした．
Stayed 4 nights in Nov 2018
Response from The Panda on 28 Dec 2018
Dear Valued Partner, Thank you so much for your kind review. Best Regards,

10/10 Excellent

ShuTing, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小巧精緻的飯店，離中央市場非常近，負責人及員工都親切友善，還幫忙聯繫嘟嘟車司機，讓我們準時抵達機場~~
Stayed 2 nights in Jun 2018

8/10 Good

TAE WOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Panda on 22 Mar 2018
Dear Tae Woo, Thank you so much for your review. Best Regards, The Panda Hotel Team,

10/10 Excellent

HALUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Panda on 24 Jan 2018
Dear Haluk, Thank you so much for your kind review. Please have a nice day. Best Regards, The Panda Hotel Team,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bien situé proche du marché central. Cependant bruyant:on entend les portes qui claquent et l'ascenseur qui sonne en permanence. Petit-déjeuner inclus mais bof.
Stayed 1 night in Dec 2017
Response from Panda on 17 Jan 2018
Dear Valued Client, Thank you so much for your kind review. We will definitely keep up our standards and continue to improve our products and services to ensure the greatest satisfaction of every guest. Best Regards, The Panda Hotel Team,

10/10 Excellent

Percival

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and clean hotel
The room was perfect for the short visit that we had and the hotel is located within walking distance from the Market and a 7-10 minute tuk-tuk ride to the Palace. The staff were always smiling and so very friendly. I would recommend this hotel to all.
Stayed 1 night in Nov 2017
Dear Valued Client, Thank you so much for your kind review. Best Regards, The Panda Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
朝食が選べるタイプだが、あまり楽しめるものではなかった。同じ階に音楽をうるさく流して女性を連れ込む欧米系の方がいたのが不快だが、新しく、清潔でＷｉｆｉの接続もよく、セントラルマーケットから数分という立地なので悪くない。
Stayed 3 nights in Oct 2017
Dear Valued Partner, Thank you so much for your kind review. Best Regards, The Panda Hotel Team

10/10 Excellent

タカチン

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今までで１番！
清潔で、フレンドリーで、価格もリーズナブル。 ロケーションも最高。
Stayed 10 nights in Jun 2017
Dear Valued Client, Thank you so much for your review. Please have a nice day. Best Regards, The Panda Hotel Team