I can't thank the hotel staff well enough. When my partner's phone was stolen on the streets as we were walking, as soon as we asked them where the police station was to get a report for our insurance, one of the staff member took upon himself to take us there and stayed for an hour to translate everything for us. The police doesn't speak a word of English so it would have been really hard without his help.
Other than that, the hotel was really nice, clean and comfy, and in a very good location, walking distance from every landmark. Highly recommend!