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This was the first time we stayed at this property and we found the staff very professional and friendly. The room was very clean, well-equipped, and comfortable. We could walk to a nearby restaurant for dinner, and check out was easy. We would happily stay here again.
The woman who greeted me and my sister at the front desk was delightful. I could tell she enjoys working with people.
I had a good night's sleep after arriving around midnight and the breakfast options downstairs were good.
Andrea
Stayed 1 night in Apr 2024
6/10 Okay
irakli
22 Apr 2024
I just had hip replacement. It was very dangerous to get in the shower and out of shower. very slippery.
Conveniently located, hardworking staff, decent and clean hotel and rooms.
Very understaffed so their employees have to work three times harder than if they were properly staffed up. The Bistro is overpriced but convenient. Rooms are nice but they can be stuffy. It would be nice to be able to open a window (if they had window guards and screens). Would be good to have regular housekeeping, especially around holidays. Overall a solid choice, but could be better.
Great hotel and around lots of great food and shopping. Only drawback is its FAR from university city and central Philidelphia. It took over 40 minutes to get downtown - on a weekend!
Clean hotel with helpful/friendly staff. Limited coffee availability - No free coffee in lobby. Has an onsite Starbucks, but with very limited hours. Comfortable beds!
The property was close to everything we were in town for. Staff was helpful and pleasant.
Doris
Stayed 4 nights in Sep 2023
2/10 Terrible
Rick
11 Sept 2023
Disliked: Staff & service
Stay somewhere else.
Horrible Experience. They refused to check me in with my PayPal debit card which is what I used to reserve. This delayed my check in by three hours. They also did not honor the extra fee I paid you for two breakfast meals. Overall the manager was rude and not helpful in resolving issues. He seemed to not even care.
Didn't like that they CHARGED for EVERYTHING. There was no "tea" nor microwave in the room. The bathroom mirror light was AWFUL. The location was very good.