Terrace/patio
Check availability

Reviews of Club Wyndham Perth, Trademark Collection by Wyndham

4.5 out of 5
Club Wyndham Perth, Trademark Collection by Wyndham
32 Outram Street, West Perth, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 51 reviews" "
Rating 8 - Good. 14 out of 51 reviews" "
Rating 6 - Okay. 3 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Supavinee

Disliked: Cleanliness
Stayed 3 nights in Oct 2023

8/10 Good

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location was close to city and bus access. Staff very nice and nothing is too much problem. Look forward to staying again. We stayed for three nights and had a pleasant stay. Only a continental breakfast available.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to the Red CAT for access into Perth.
Stayed 2 nights in Aug 2021
Response from Mira on 1 Sept 2021
Good Morning Lisa, Thank you for your review. We are glad that you enjoyed your stay with us. Hope to see you again next time. Kind regards, Mira Resort Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Indra Cremer - Guest Service Agent on 22 Dec 2020
Dear Guest. Thank you for your positive review and for choosing our hotel. I’m happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. If you’re traveling to our area again soon, don’t hesitate to call us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at Ramada
Another great stay at Ramada
Stayed 2 nights in Nov 2020
Response from Ramada Team on 9 Dec 2020
Thank you for taking the time to review us. Looking forward to have you with us in a near future.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Spacious self contained room, easy access close to the city.
Stayed 1 night in Mar 2020
Response from Hotel Manager on 11 Mar 2020
Thank you for your review! We are delighted to hear you had a 5 star stay with us. Although we do not know who you are Anonymous we hope you will come stay with us again soon! Kind Regards, Natalie

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean unit. Service very good though some of the reception staff were not very experienced. Nice touch they put a Christmas stocking outside the door on Christmas Day! Will return
Stayed 4 nights in Dec 2019
Response from Indra Cremer - Guest Service Agent on 28 Dec 2019
Thank you for your review. We’re sorry to hear of your less than satisfactory experience with our service and hope you will accept our sincerest apologies.We pride ourselves in giving high quality standards and therefore will push our staffs to maintain giving the best time for our guest. We are please and looking forward to welcoming you back

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Indra Cremer - Guest Service Agent on 28 Dec 2019
Dear Kelvin, thank you for sharing your feedback. Your feedback helps us get better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
There was only a limited type of items available for the breakfast which is probably why it was so cheap
Stayed 1 night in Oct 2019
Response from Guest Services on 20 Feb 2020
Thanks for your review!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, Mira and staff were all fantastic.
Stayed 4 nights in Oct 2019
Response from Mira on 13 Oct 2019
Hello, Thank you for taking the time to review us. Glad you have enjoyed your stay with us. Looking forward to have you with us in a near future! Kind Regards

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Great place to stay. Overnight and close to restaurants that are very good
Stayed 1 night in Sep 2019
Response from Mira on 30 Sept 2019
Good Morning Mr.Ken, Thank you for taking the time to review us and glad to hear that you enjoyed to stay. We look forward to have you with us again at Ramada Perth & Club Wyndham Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutly perfect
Stayed 2 nights in Apr 2019
Response from Lara korb Hotel Manager on 27 Jun 2019
Dear Anonymous, Thank you so much for your response, so glad you had the perfect stay. Safe travels!!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was not informed before arriving that I needed to book parking AND when parking was available on only one night I had to pay an extra $20 per night for it. I also had to pay for wifi access.
Stayed 2 nights in Mar 2019
Response from Hotel Management on 30 Apr 2019
Dear Anonymous, Thank you for your feedback. We do try to be as transparent as possible online specifically stating "self parking available for a surcharge" and "In-room wireless internet access is available for a surcharge", further down under Fees, we list the prices. We do offer free wifi service in the lobby, and when you check in, we also offer for you to sign up for Wyndham Rewards, which not only allows you access to free in-room wifi, but allows you to collect points for each nights stay, which you can use towards free stays in your future. In the end, I believe we were able to accommodate everyone's parking request this last week. Wishing you all the best on your future travels.

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Hotel manager very rude and unhelpful on follow up call. I would like to speak with someone but can’t get anyone else to phone back. Room smelt like someone had pooed before we arrived. Will not go back!!
Stayed 1 night in Jan 2019
Response from Lara Korb- Hotel Manager on 15 Jan 2019
Dear Anonymous, Thank you for your feedback, I'm sorry you did not enjoy your stay with us. I've gone back through our files over the past 4 months and spoken with my staff, and I have no note from any of our guests during their check-in, stay or departure where a comment was made regarding a smell "like someone had pooped before we arrived" nor have I received a call regarding this nature. If ever you stay in a hotel in the future, and you are not satisfied with your accommodation or have any questions or concerns, please address them with the staff immediately. This will give us the opportunity to make any changes, fix the problem and ease any discomfort you may have experienced to allow us to give you the best possible stay in our beautiful little boutique hotel. We wish you all the best on your future travels.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for business meetings in West Perth so the location of the hotel suited me well.
Stayed 1 night in Jul 2018
Response from Guest Services on 20 Feb 2020
Thanks for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Guest Services on 20 Feb 2020
Thanks for your 10/10 review!

6/10 Okay

Lee, Melbourne

Liked: Cleanliness, room comfort
Nice bed, but missing the mark
Stayed here as my usual place was booked out. Bed was comfy, though it was one of those "two singles zipped together" deals that meant you couldn't sprawl across the entire bed with comfort. While the room was clean, it lacked some of those touches that make the stay complete - no box of tissues for this hay fever sufferer, nothing in the fridge except one of those tiny cartons of UHT milk, no minibar, and - I can't believe hotels still do this - payment plans for internet access. This place targets business travellers, and lack of "free" internet is just silly. Hope my regular place is free next time I stay in Perth.
Stayed 1 night in Mar 2018
Response from Guest Services on 20 Feb 2020
Thank you for your review Lee. We have made note of your feedback and will use this information to improve our amenities and services. Kind Regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasantly surprised
I had a one bedroom apartment with full kitchen. Cooked meals each day and sat on the balcony each evening. Room was clean and staff at front counter always helpful. This is one place i will always stay when i am in town.
Stayed 3 nights in Jan 2018
Response from Guest Services on 20 Feb 2020
Thank you for your 10/10 review! We are glad you loved your stay with us!

10/10 Excellent

Shaune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff at the Outram, Perth
Nice hotel, brilliant staff. Room clean, but open bathroom something of a turn off. Free Red Cat bus service right at the door.
Stayed 3 nights in Dec 2017
Response from Guest Services on 20 Feb 2020
Thank you for your lovely review! We are glad you loved your stay with us and made the most of the free CAT bus service. We look forward to your next visit.

8/10 Good

Chris, Sydney

Liked: Cleanliness, staff & service
Parking can be difficult
Ensure you arrange a parking bay before arrival. I think that charging daily rates for using internet in the room is appropriate these days. Download limit is fairly low. Otherwise pretty good and staff are helpful and friendly.
Stayed 4 nights in Dec 2017
Response from Guest Services on 20 Feb 2020
Thank you for your review Chris. We have made note of your feedback and will use this information to improve our amenities and services. Kind Regards,

10/10 Excellent

Jethro, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising Gem
A great Saturday night stay at the Ramada - the lack of parking when there is an AFL match on is an issue, but it's right opposite a Red Cat bus stop, and the very nice Villa D'Este is just up the road
Stayed 1 night in Jun 2017
Response from Guest Services on 20 Feb 2020
Thank you for your 5/5 review! We are glad you loved your stay with us and were able to make the most of the free CAT Bus service!

10/10 Excellent

Richard, Nelson Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place near the Perth CBD
The Outram is a great place to stay with a nice touch of luxury at an affordable price. Our room had a personal large deep spa bath which made our anniversary week in Perth even more special. Very friendly staff who always went the extra mile when requested. Highly recommended!
Stayed 7 nights in Jun 2017
Response from Guest Services on 20 Feb 2020
Thank you for your 5/5 review! We are glad you loved your stay with us and found the team to be friendly and approachable!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a terrific stay at the ramada outram room wars great great spa staff where friendly would recommend hotel
Stayed 1 night in Jun 2017
Response from Guest Services on 20 Feb 2020
Thank you for your 5/5 review! We are glad you loved your stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't informed about wifi availability or costs.
Stayed 1 night in Jun 2017
Response from Guest Services on 20 Feb 2020
Thank you for your review! We have made note of your feedback and will use this information to improve our amenities and services. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with spa
Our spa was huge, for 2 people. Beds are really comfortable. Great stay.
Response from Guest Services on 20 Feb 2020
Thank you for your 5/5 review! We are glad you loved your stay with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Two bedrooms and kitchen made it great for our family stay.
Response from Guest Services on 20 Feb 2020
Thank you for your 5/5 review! We are glad you loved your stay with us!

10/10 Excellent

Charmaine, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to stadium.
I booked online and my main criteria was being within walking distance to the stadium for a concert. What a very pleasant surprise! The staff were very friendly and helpful from check in to check out. The unit itself was huge and while I was expecting a standard motel there was a kitchen, lounge, dining room and separate bedroom. Plus joy of joys, two toilets!! Would stay there again.
Response from Guest Services on 20 Feb 2020
Thank you for your 5/5 review! We are glad you loved your stay with us!

10/10 Excellent

James, Bunbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute - nice surprise
We were very impressed with the room and would highly recommend this hotel. They only have a few parking spaces available for a small fee which were full, but we were able to use the free street parking out the front between 6pm and 6am. The staff were fantastic and really helpful.
Response from Guest Services on 20 Feb 2020
Thank you for your 5/5 review! We are glad you loved your stay with us!

10/10 Excellent

Bev, Bunbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and quiet
The location was easy to find. It was near Kings Park and close enough to the City. Bed were very comfortable. I would highly recommend to others.
Response from Guest Services on 20 Feb 2020
Thank you for your 5/5 review! We are glad you loved your stay with us!

8/10 Good

Marie, From Ireland

Liked: Cleanliness, property conditions & facilities, room comfort
Scaffolding up on outside when we arrived, Was a bit put out by that! However the inside was lovely, the room very big and modern! Enjoyed our stay!
Response from Guest Services on 20 Feb 2020
Thank you for your feedback!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel.
Response from Guest Services on 20 Feb 2020
Thank you for your review Lisa!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable and Convenient
Our room was a top storey 2 bedroom apartment complete with 2 Ensuites, 2 TVs, a Kitchen with separate pantry , a lounge room and dining area and a laundry with an extra WC. This Room was perfect for 2 x couples travelling together or for a family. There is a bus stop right outside the foyer. The only things that were disappointing was there was no parking available despite checking in right on 2:00 pm. This meant leaving the car parked on the street or using a Wilsons Carpark about 3 blocks away. The other was that the WIFI was only free in the lobby and seemed very slow. This seemed to make the smart TV very difficult to navigate in the room. There is a surcharge for the WIFI in the room.
Response from Guest Services on 20 Feb 2020
Thank you for your review! We have made note of your feedback and will use this information to improve our amenities and services. Please note we do not have free on-site parking and the limited bays we do have are $20/night and subject to availability on a first in first served basis. Most of our guests pre-book this option and therefore that would have been why none were available for your stay. Kind Regards,

6/10 Okay

Mark, Adelaide

Liked: Cleanliness, staff & service
Boutique accommodation in a quiet area of the city
The stay was pleasant but for the price I did not expect to pay for wi-fi (second user) and I did expect the wi-fi to extend beyond the lounge area. Extraordinarily hard bed, no exercise facilities, not even a complimentary water in the fridge...certainly not up to its rating.
Response from Guest Services on 20 Feb 2020
Thank you for your review Mark. We have made note of your feedback and will use this information to improve our amenities and services. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and nice quiet place to stay, good area for where we wanted to be.
Response from Guest Services on 20 Feb 2020
Thank you for your review! We have made note of your feedback and will use this information to improve our amenities and services. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
a night without kids in a lovely room. Very spacious and well presented. Would definitely come back again.
Response from Guest Services on 20 Feb 2020
Thank you for your 5/5 review!

10/10 Excellent

Tony, Albany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to medical facilities.
An all round great place to stay at a very reasonable price. Parking is an issue but that is a locality problem, not something the hotel can control. Lots of great cafes, restaurants within easy walking distance on Hay St and very easy to walk to Kings Park. Highly recommend these very spacious, fully kitted out , clean apartments.
Response from Guest Services on 20 Feb 2020
Thanks for your review Tony!

8/10 Good

Christopher, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wyndham
Great accommodation, close to work and numerous restaurants within walking distance. Free city bus at the front door.
Response from Guest Services on 20 Feb 2020
Thanks for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to kings park
We booked this hotel because we were going to an event in kings park.we were very impressed with the size of the one bedroom apartment, great value for money,and very nicely decorated,as an added bonus it has the free cat bus service stop right outside the front door
Response from Guest Services on 20 Feb 2020
Thank you for taking the time to leave a review. We are glad we impressed you during your stay. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Perth
An ideal apartment within the hotel. Plenty of space and all the facilities that we needed. Local Red Bus (free bus) stopped outside hotel which gave us easy access to the center of Perth. A few minutes walk and you are in Kings Park with all its facilities.
Response from Guest Services on 20 Feb 2020
Thanks for your review!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room!
Original and nice room construction, especially the bathroom! Spa is great. Location is ok, about 1.5 k's from the centre. Daytime staff were helpful.
Response from Guest Services on 20 Feb 2020
Thanks for your review!

10/10 Excellent

Leon, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa
Location was great for the Kings Park concert we attended. Room was very comfortable but the spa was easily the highlight Huge for a hotel bathroom
Response from Guest Services on 20 Feb 2020
Thank you for taking the time to leave a review. We are glad you loved the Spa Bath! Kind Regards,

10/10 Excellent

Jess, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to city
Nice hotel close to city but still away from it all. We flagged taxis and it cost under $10 into the CBD and under $15 back from Northbridge. The room was massive - if you were catching up with friends for pre-drinks and nibbles this hotel is amazing!! Big fridge, oven and 6 seater dining room table. It was very spacious and comfortable. We may stay here again and do exactly this :-) The windows were rather water marked but we didn't really see this as much of a problem. I bought a corked bottle of wine with us but the room only had a normal bottle opener. We called reception and staff located a corkscrew opener and promptly bought it up to our room. We specifically were looking for a hotel with a spa bath and unfortunately the jets were not working... we did not complain to staff as we were running out of time to get ready. We did fill in the maintenance sheet that was sitting on our kitchen counter though so it should have been fixed for the next people :-)
Response from Guest Services on 20 Feb 2020
Thanks for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great staff.
We were only here 1 night but found the staff very friendly and helpful. The hotel rooms are a great layout, nice and new and the location is handy to restaurants, shops and Subiaco oval.
Response from Guest Services on 20 Feb 2020
Thanks for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location and we would definitely stay here again
Response from Guest Services on 20 Feb 2020
Thanks for your review!

8/10 Good

Di, J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely spacious apartment at a central location. Will use ahain
Response from Guest Services on 20 Feb 2020
Thanks for your review!

10/10 Excellent

Christine, Broome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
We stay in this hotel as it's walking distance to Domain Stadium
Response from Guest Services on 20 Feb 2020
Thanks for your review!

10/10 Excellent

des, hillarys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa bath
Had s lovely stay at the outram would defiantly go back there again
Response from Guest Services on 20 Feb 2020
Thanks for your review!

8/10 Good

Dennis, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated hotel for the CBD, Kings Park
Pleasant staff and good location for business one leisure
Response from Guest Services on 20 Feb 2020
Thanks for your review!

10/10 Excellent

Janet, Pelican Point WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality boutique hotel
It was excellent. Could not fault it. Staff were all
Response from Guest Services on 20 Feb 2020
Thanks for your review!

8/10 Good

mkur, canbella

Liked: Cleanliness, property conditions & facilities, room comfort
広くて快適な部屋
住宅街にあり、静か。広くて快適な客室。ただ、観光旅行には不向き。理由は、近所以外に出かけるには車が必要なため。また、少人数で運営されている様子。ロビーにさえスタッフが少ない。部屋の掃除の時間も午後遅い時間のこともある。また、時々玄関が施錠されている。早朝発のフライトのため、深夜にチェックアウトしようとしたが、会計のできるスタッフがいなかった。チェックイン時、そして前日に、深夜チェックアウトを伝えておいたが。夕方以降、夜のフロント常駐者のスキルも十分でない。部屋が良いのに残念。
Stayed 2 nights in Aug 2017
Response from Guest Services on 20 Feb 2020
Thank you for your review Mkur. We have made note of your feedback and will use this information to improve our amenities and services. Kind Regards,