"We are happy with our stay. Room temperature control works, hot water comes right out no waiting. Room is big and very clean. Right in the middle of the pagoda and we were able to roam around all day!!!"
"This hotel is worth 2.5 stars at most. Our generous evaluation is 4/10.
1- Reception desk did not have my reservation already paid with Hotels.com. They had to take picture (with their phone) of files in my phone. They had rooms available so they asked that I pay upfront. I insisted that they check with whomever responsible. A few hours later things were settled.
2- They did not know that my reservation was for 3 days so each day the room key was deactivated, I cannot get into my room and had to...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Very nice and comfortable hotel in the French quarter. Good bed and appreciated the Nespresso coffee machine in the room. Walkable area toward the lake and the shopping district. Almost next door to the “Hanoi Hilton” prison museum which is worth while visiting. Other sites a bit further. Staff and service excellent - attentive, friendly and efficient. "
"The staff was very friendly and competent, Angela the lady at the reception was very delicate and kind, good level of English, she sent me a small birthday cake to the room, it was great! Thanks for everything.
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"My husband and I had such an incredible stay at the Lotus Boutique hotel during our honeymoon! The team surprised us with a lovely gift in our room, and the room itself was so comfortable and beautiful. And the staff was just the friendliest."
"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage.
Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "
"The property is very clean, and two-bedroom apartment we stayed in was very spacious. There’s a large living room and dining area, and a well equipped kitchen. The staff at the sonerset are second to none. Everyone is so nice and helpful. We would definitely stay here again."
"We booked a Suite , it was a wonderful end to our amazing Vietnam holiday.
The best part of time here was being greeted every time we went out or came back by "
Commune with nature and explore the great outdoors at Tuyệt Tình Cốc during your travels in Hoa Lu. You can seek out the cycling trails while in the area.
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