Search Cottages in Pennington Gap

"Jessica at the front desk is an asset to this location. Friendly, prompt and so very nice. Sandra did a great job with breakfast too. Just a very nice stay. Only issue was a family with children staying long term due to a house fire. They were horrible to the employees and other guests. Manager said owner was reluctant to say anything to them . Teenage boys were allowed to wander the halls and plug up public bathrooms. Staff did a great job attempting to ask them to behave. But they were limited because of the owner. Discipline is the job of the parents not hotel staff. Will be staying again in the fall and I hope Jessica and the rest of the staff are still there. "

"Didn’t stay long enough to give reviews on everything. However they are people loving in this motel. Outside was filthy, and the rooms worse. Mold and urine stains all over the mattresses, actual blood or what appeared to be on the wall in the bathroom, cigarettes burns on the sink. This place should be removed from Expedia!! Demanded refund and am reporting to the health department. "

"Clean rooms awesome stafd friendly and super accommodating 😀"

"No pool. But for the price you cant beat it "

"They offer you candy when checking in. I must have looked at a different place to stay and accepted this one by mistake. Expedia had us wanting a smoking room? The room was clean but had a strange smell. It has only a space heater for heat. It is supposed to drop in the teens tonight. There is a unit in it that is supposed to be a heat/air conditioner that does not heat. Was charged $150.00 deposit incase we smoked in the room or for incidentals. Which we had no idea about! Which is ridiculous as we don’t smoke and have no pets we are old boring people. Won’t ever book this place again. The guy that came to the check-in window did speak English but he had to call someone else to help him on the phone. Then spoke to this other guy in his Hindi language. So whatever they talked about we didn’t understand. If you love a cold room this is the place for you. "