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Arenal Palms Hot Springs

3.0 star property

Choose dates to view prices

Consider a stay at Arenal Palms Hot Springs and take advantage of free breakfast (local cuisine), a garden and a library. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
The current price is RM799
RM903 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 180 (one-way), (from 10 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Arenal Palms Hot Springs have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Arenal Palms Hot Springs?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Arenal Palms Hot Springs on 24 May 2026 start from RM799, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Arenal Palms Hot Springs pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arenal Palms Hot Springs?

There is free parking nearby.

What time is check-in at Arenal Palms Hot Springs?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Arenal Palms Hot Springs?

Checkout is at 11:00 AM.

Does Arenal Palms Hot Springs provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 180 per vehicle applies.

Where is Arenal Palms Hot Springs located?

Located in the heart of Peñas Blancas, this hotel is 4.1 mi (6.6 km) from La Altura Viewpoint and within 12 miles (20 km) of Arenal Adventure World and El Salto Fortuna River. Costa Rica Chocolate Tour and La Fortuna Park are also within 9 miles (15 km).

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Reviews

Reviews

5.6

9.2

Cleanliness

5.2

Amenities

5.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

4/10 Poor

Giamna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel itself is pretty good. Room was clean and organized but, upon arrival only a lady which you can tell is the housekeeper gave us our rooms. I rented 2! On reception there was nobody for a long time. I wanted to ask about the tours. The man at the reception that showed up after said he had not clue about the tours. The shower got flooded, couple of times I had to shower with cold water because the hot water was gone. Poor information. At night there I nobody at reception so if anything happens you are on your own. Location suck! Poor food choices and transportation. Most of the people rented cars which I was not comfortable doing. 2 nights in and I left to another hotel and owner refused to give any money back. I wouldn’t recommend it.
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Cheryl

Disliked: Amenities, property conditions & facilities
If you were only staying for one or two nights in Chachagua, then this motel might suit you fine, please be highly aware of their nonrefundable policy. I made the mistake of booking this hotel for two weeks so that I had a homebase for my entire stay in Costa Rica. When I realize that I was not very happy staying there, I was unable to cancel or get refunded for my unused nights.
Stayed 13 nights in Apr 2026
Verified

6/10 Okay

Freddy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Primero, no tener parqueo dentro de la propiedad no es algo deseable. El aire acondicionado funciona al máximo o no funciona, no hay cable de televisión y la comunicación muy pobre.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Eduardo A.

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien servicio y atención al cliente, la habitación en excelentes condiciones, muy aseada y con todos los servicios disponibles. Lo único que mejoraría es en relación al parqueo, podrían acondicionar el area interna para poder ofrecer algunos espacios de parqueo para quienes vengan en su propio automóvil.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Enrique

Liked: Cleanliness
Disliked: Amenities
Stayed 4 nights in Mar 2026