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Reviews of The Princess Of Mentigi Bay

3.5 out of 5
The Princess Of Mentigi Bay
Jalan Raya Senggigi, Mentigi desa Malaka, Pemenang, Lombok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helena

Stayed 2 nights in Oct 2023

10/10 Excellent

Michael Manfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading details on the Web
The hotel on the whole is nice and the care taking crew are v hospitable. However I must mentioned that when I booked the hotel, there was a clause on airport transfer service at a cost of IDR450000. When I wanted to book, I was told the cost was IDR1000000. Also there was a Fine Print on the hotel website that stated that if you stay there for 3 nights, there would be a free return speedboat transfer to the Gilis. But when I was there, the hotel crew checked with his off site manager who told him that it’s no longer applicable. What a dampener & disappointment. Would it be SO difficult for you to take down from the web anything that NO longer applies. It kinda spoilt the image of the hotel too!
Stayed 4 nights in Nov 2022

10/10 Excellent

Ben & Yuni, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous setting and sea view of the Gili Islands
Wonderful hosts and staff. Can't say enough good about them.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views were fantastic and the pool very luxurious - we really enjoyed our stay.
Stayed 2 nights in Jul 2017
Response from Joe on 30 Jul 2017
Dear Guest, thank You very much for your great review. It will be a pleasure for us to see you again in the near future.

8/10 Good

Cock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
de toegangsweg naar het hotel is heel steil, kan niet met auto en is gevaarlijk met scooter.lopen is eigenlijk de beste optie
Stayed 7 nights in Feb 2023

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iland if luxury
A bit off track - but what is not in Lombok - we went after a rough 2 days trekking and the luxury of the swimming pool, sun rise from our balcony and super nice staff was a relieve. Be careful to come hungry the food portions are huge including the breakfast!
Stayed 1 night in Jul 2019
Response from customer care Vivi on 11 Jul 2019
Dear Miss Amelie ,Thank you for recent stayed with us ,we are very appreciate you enjoy our villa's view and food .We are looking forward to seeing you again . Warm regards from Princess Team .

8/10 Good

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Notre séjour au Princess Mentigi a été excellent. Les chambres sont grandes, avec un certain charme, l'endroit a une vue fabuleuse sur les îles Gili, mais surtout l'accueil par Joe, notre hôte, a été excellent. Il nous a organisé toutes les excursions, notamment grâce au speed boat de l'hôtel qui permet de rejoindre aux horaires que vous souhaitez les îles Gili. Le point faible s'il fallait en trouver un, resterait certains plats au niveau du restaurant, qui mériteraient d'être plus relevés. Très bon souvenir pour ces 4 nuits.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking View and super friendly Staff
Wunderschöne Aussicht. Topmoderne Zimmer für Indonesische Verhältnisse. Joe der Gastgeber kümmert sich rührend um seine Gäste. Liegt ein bisschen abgelegen, man bekommt aber alles im Hotel was man braucht. Die Zimmer sind sauber und das Badezimmer schön gross. Im Familienzimmer hat man seeehr viel Platz.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいホテルと親切なスタッフ
素晴らしいリゾートホテルです。施設やスタッフのサービスは100点満点。絶景インフィニティプールに癒されます。部屋も清潔感があります。シャワー、液晶テレビ、エアコン、冷蔵庫などの設備もあります。ホテル内の食べ物や飲み物もとても美味しい。不便なことは全くないです。管理人のご夫婦が非常に親切に接していただきました。ホテルの周辺は何もないので買い物や観光ができる場所ではないがプライバシーのある静かで落ち着いた滞在を楽しめます。また行きたいと思います。ありがとうございました。
Stayed 1 night in Aug 2017

8/10 Good

Stig

Liked: Cleanliness, staff & service, room comfort
Godt ophold.
Flot og lækkert hotel. Personalet var konstant opmærksomme på vores behov som gæster og de var klar til at gøre en ekstra indsats for at sikre vores oplevelse blev god. Værelser, pool og den inkluderede morgenmad var som beskrevet og godt. Restauranten var god og priserne rimelige, dog med mærkning af at man er et stykke fra lokale indkøbsmuligheder. Vi købte alle fire en fisketur igennem hotellet, men var muligvis ikke gode nok til at få afstemt forventningerne. Vi fik tre stænger til fire mænd, hvor af den ene gik i stykker under turen. Ligeledes var kvaliteten af turen ikke hvad vi havde forventet. Tilgengæld er mit indtryk at den var billig.
Stayed 3 nights in Jul 2017
Dear Stig, thank you very much for the feedback. It was a pleasure to host your group at the Princess. Nice to hear that all Services we provided met your standards. We are very sorry that the fishing trip didn't meet your expectation and we will getting more advanced on our fishing gear. With greetings from the Princess Team Joe

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ici tout n'est que calme et volupté, le rêve
Superbe séjour dans cet hôtel avec une vue incroyable. Personnel absolument aux petits soins pour nous. Diner sur la terrasse avec le coucher de soleil et les îles Gili en face. Chambre très confortable. Je recommande vivement et j'y retournerai sûrement. J'ai hâte