Hotel Mesra Haiwan Kesayangan di Pembroke

"We were in town visiting family. The property outside was clean and nice, our room was very clean and stocked well with towels and items needed for our stay, and the staff was very friendly and accommodating. Would definitely stay again. "

" The door to my room sticked all the time when you open it. There wasn't no microwave in my room. I left a list of things that was wrong with the room, I hope they got and trying to fix them? "

"I booked through Expedia and paid in full. When checking in I was informed I could not stay because I was a local. The employee then stated I could stay but would be charged $250 for incidentals that would go back to my card on check-out. Thankfully I had a credit card but if I didn’t, I would have been highly upset! There was absolutely NOTHING during booking that stated this. The room was okay, cleanliness could have been better. I did find hairs throughout the room and some small stains on...

"VERY CLEAN AND EASY TO FIND. FOR WHAT WE PAID, WE WERE PLEASED WITH WHAT WE GOT."

"The overall stay was fine, however, the air conditioning unit in our room along with the refrigerator was not working properly. Good thing it wasn't super hot outside, or the room would have been stifling. Also, the reported check out time is 12 pm, however, what I am guessing was housekeeping was knocking at our door at 10am wondering what time we were checking out...seemed pretty invasive. The breakfast was a normal continental breakfast, and offered a healthier choice of chicken sausage...

"Got in late but everything was nice and clean and breakfast was decent for the money"

"everything was great breakfast and cleanliness of the room"