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Reviews of Country Inn & Suites by Radisson, Pella, IA

2.5 out of 5
Country Inn & Suites by Radisson, Pella, IA
315 Roosevelt Road, Pella, IA

Reviews

8.8

Excellent

Rating 10 - Excellent. 225 out of 431 reviews" "
Rating 8 - Good. 143 out of 431 reviews" "
Rating 6 - Okay. 37 out of 431 reviews" "
Rating 4 - Poor. 22 out of 431 reviews" "
Rating 2 - Terrible. 4 out of 431 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay.
Stayed 1 night in May 2024

10/10 Excellent

Lue

Travelled with family
Very nice and clean.
Stayed 2 nights in Apr 2024

8/10 Good

Mary G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property sits on convenient location, quiet ans walking distance to DQ and gas station. Great breakfast and nice warm pool with hut tub.
Stayed 1 night in Apr 2024

4/10 Poor

John

Travelled with family
Liked: Property conditions & facilities
When we tried to put the couch bed together. We were missing all the supplies to make bed. Got sheets but no comforter. My son had to sleep in his clothes to stay warm. I tried to report problem in the morning but receptionist was to busy to help me.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities
Very nice hotel and friendly staff. Highly recommend it.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly
Stayed 1 night in Apr 2024

6/10 Okay

Ted

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comforters were damaged by dryers, I think. Huge lumps. They need to be replaced. I got cold and had to wear a jackets to bed.
Stayed 2 nights in Apr 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
The comforter on the bed had tennis ball size lumps throughout where the batting had failed. I asked for a different blanket that would be comfortable and was told all of the comforters on the property had lumped up like that when they were laundered. However, in a short while staff appeared at my door with a perfect soft comforter. Sad that Radisson would present the property in this way and hope no one would object. King size pillows on a king size bed would be nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice up-to-date and clean property. Great staff. Great pool, hot tub, sauna. Highly recommended.
Stayed 1 night in Apr 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had multiple options of places to stay, all had hot tubs. My husband has chronic pain and we chose Country Inn because of their hot tub. We were never informed the hot tub wasn't working. Walked down to the pool area and there was a sign on the door. So very disappointing.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
bathroom is no more than a small closet-size area
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Travelled with family
We checked out at 6:30am on Sunday March 17th. The lady manning the front desk at that time was the most help full, happy, friendly employee I’ve ever met at that time in the morning
Stayed 1 night in Mar 2024

4/10 Poor

Shaydon

Travelled with family
Liked: Amenities
Got checked in staff was polite, they gave me my room key and when I went in the room was dirty. Got upgraded to a suite and come to find out that room was also dirty.
Stayed 1 night in Mar 2024

10/10 Excellent

Arjan

Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in a Sunday afternoon and the person at the front desk was wonderful! She let me know about the free breakfast, details of the pool area, and possible ways to get to my room by stairs or elevator (she noticed my limp, but did not point it out). I loved the pool and hot tub area! There are towels there too use. They also have lifts for folks who can't/don't walk well to be able to get in the pool and hot tub. The vending areas more than met my expectations. The bed was so comfortable! The rooms have a larger screened TV than most in the area. As a solitary female traveler, I felt very safe in this hotel. I will return!
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024

8/10 Good

Matthew, Mount Pleasant

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Doug

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Judith

Stayed 1 night in Dec 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Holiday
We were staying for our family Christmas with our daughter and family, who live in Pella. We had a very nice stay Thank you
Stayed 2 nights in Dec 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

george, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Easy access off of highway. Grounds are maintained very nicely. The hot tub and sauna are not in working order.Had a sign up all week. Breakfast is good. The maintenance crew starts work alot earlier than we would of liked to be up but I guess they have lots to too. Lawn aeriator was going by our window at 7:15 in the morning.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast and easy. The room was clean and modern.
Stayed 1 night in Oct 2023

10/10 Excellent

Lee

Stayed 1 night in Oct 2023

10/10 Excellent

gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, inexpensive but nice
Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Travelled with family
Clean
Stayed 1 night in Sep 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and hotel was clean
Stayed 3 nights in Sep 2023

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pella stay
It was a nice place to stay in Pella. The staff eas friendly and courteous. Pella was a nice town and loved the Dutch atmosphere.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything was great but the pool needed a good cleaning.
Stayed 1 night in Sep 2023

8/10 Good

Gary

Travelled with partner
Liked: Amenities
We stayed here to watch NFL football in out room. The hotel did nor have the channel. Had lady from front desk come to room and she verified that cowboys game could not be watched at the hotel. Very disappointed.
Stayed 1 night in Sep 2023

6/10 Okay

vitaliy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet! Decent morning breqkfast
Stayed 2 nights in Aug 2023

10/10 Excellent

Terrance

Stayed 3 nights in Aug 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in Pella, IA for Freshman drop off. Hotel was open 24hrs, staff was accommodating & professional.
Stayed 1 night in Aug 2023

8/10 Good

Robert

Stayed 3 nights in Aug 2023

6/10 Okay

Dan

Business traveller
Liked: Cleanliness
Nice property. The room was clean but my room had a horrible smell of smoke. The breakfast was average, I would recommend the Casey’s breakfast pizza next door.
Stayed 4 nights in Aug 2023

8/10 Good

Edward

Stayed 2 nights in Jul 2023

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely smooth check-in!
Stayed 1 night in Jul 2023

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back!!
Very nice place!! Clean, comfortable, convenient for our trip. Night desk staff very friendly!! Day desk staff - could have given it more of an effort.
Stayed 2 nights in Jul 2023