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Grand Jatra Hotel Pekanbaru

4.5 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Grand Jatra Hotel Pekanbaru

Building design
1 bedroom, minibar, in-room safe, desk
Business centre
Living area
Living area

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Gym
  • 24/7 front desk
The current price is RM173
RM209 total
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Deluxe Room

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Grand Superior Room

1 bedroom, minibar, in-room safe, desk

Grand Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Junior Suite

1 bedroom, minibar, in-room safe, desk

Grand Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive Suite

1 bedroom, minibar, in-room safe, desk

Grand Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116

What's nearby

  • Pekan Baru Mall - 1 min walk - 0.0 km
  • Great Mosque of An-Nur - 10 min walk - 0.9 km
  • Ciputra Seraya Mall - 2 min drive - 2.3 km
  • Riau University - 3 min drive - 3.0 km
  • SKA Mall - 6 min drive - 5.7 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • ‪Vanhollano Bakery - ‬1 min walk
  • ‪Sate Bundo Kanduang Pekanbaru - ‬4 min walk
  • ‪Kimteng Coffee - ‬2 min walk
  • ‪Restaurant Anom - ‬3 min walk
  • ‪RM Kota Buana - ‬6 min walk

About this property

Grand Jatra Hotel Pekanbaru

Luxury family-friendly hotel in the business district
You can look forward to a swim-up bar, a hair salon and dry cleaning/laundry services at Grand Jatra Hotel Pekanbaru. Treat yourself to aromatherapy, a massage or a body scrub at Club Arena Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, Asian cuisine and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a gym.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a swim-up bar
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a ballroom and wedding services
  • A computer station, luggage storage and 1 meeting room
Room features
All 200 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

English, Indonesian

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very good, 26 reviews
The price is RM214
RM259 total
includes taxes & fees
27 Jul - 28 Jul
The Premiere Pekanbaru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Asian Barbecue
  • Bellagio Restaurant
  • Enoki Japanese
  • Mezzanine Lounge and Bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (200 centimetre wide door)

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Does Grand Jatra Hotel Pekanbaru have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Grand Jatra Hotel Pekanbaru?

As of 23 Jul 2025, prices found for a 1-night stay for 2 adults at Grand Jatra Hotel Pekanbaru on 16 Aug 2025 start from RM 172.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Jatra Hotel Pekanbaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Jatra Hotel Pekanbaru?

Self-parking is free at this property.

What time is check-in at Grand Jatra Hotel Pekanbaru?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Grand Jatra Hotel Pekanbaru?

Checkout is at noon.

Does Grand Jatra Hotel Pekanbaru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 300000 per vehicle applies.

Where is Grand Jatra Hotel Pekanbaru located?

This family-friendly Pekanbaru hotel is located near the airport, within a 15-minute walk of Pekan Baru Mall and Great Mosque of An-Nur. Ciputra Seraya Mall and Riau University are also within 3 miles (5 km).

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Grand Jatra Hotel Pekanbaru Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 50 reviews
Rating 8 - Good. 19 out of 50 reviews
Rating 6 - Okay. 10 out of 50 reviews
Rating 4 - Poor. 5 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10

Stayed 3 nights in Feb 2024

2/10

Stayed 2 nights in Dec 2023

4/10

My toilet was flooded with water. Drainage was stuck
Stayed 4 nights in Sep 2022

6/10

Stayed 1 night in Sep 2022

4/10

Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!
Stayed 1 night in Jul 2022

6/10

Stayed 7 nights in Sep 2021

6/10

출장이니까 숙소로 잡았을 뿐입니다
Stayed 1 night in Apr 2020

10/10

Stayed 4 nights in Dec 2019

10/10

Stayed 2 nights in Nov 2019

10/10

Stayed 4 nights in Jun 2019

8/10

No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Stayed 4 nights in Jun 2019

10/10

Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
Stayed 2 nights in Apr 2019

8/10

Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Stayed 3 nights in Apr 2019

8/10

Très grand hôtel. Propreté totale, vrai sens du service, personnel présent et souriant. L'anglais n'était pas connu de tous, mais toujours au moins un membre du personnel qui le parlait. Des services liés à l'hôtel était disponibles dans le centre commercial qui le jouxte.
Stayed 6 nights in Mar 2019

8/10

The location is very convenient
Stayed 1 night in Mar 2019

8/10

Stayed 3 nights in Feb 2019

2/10

not prefer this hotel
Stayed 4 nights in Feb 2019

6/10

- Sebagai hotel berbintang seharuanya tdk mengesankan fasilitas yg sdh usang, spt pintu kmr mandi yg sdh hancur, shower kmr mandi yg sdh hampir tdk berfungsi krn rusak, beberapa titik bekas terbakar rokok. - Di Lobby, hiasan natal terlalu besar jadi kesannya terlalu sumpek dan menjadi sempit krn ruangan kecil tapi aksesorelis besar jadi tdk sebanding secara estetika.
Stayed 2 nights in Dec 2018

8/10

Stayed 1 night in Oct 2018

8/10

Good and near to amenities.
Stayed 1 night in Aug 2018

10/10

Stayed 1 night in Jul 2018

10/10

Stayed 1 night in Jul 2018

10/10

Good location, next to mall pekanbaru, breakfast was good. Good facilities like gym, swimming pool and restaurants. Rooms are a little bit old fashion and could be upgraded e.g ac could be more efficient. Overall worth the visit and the price was reasonable. I stayed there during end of ramada so 70% of the city was practically closed and had to rely on hotel services which lucky was wide enough
Stayed 1 night in Jun 2018

4/10

The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
Stayed 1 night in Jun 2018

8/10