Hotel Mesra Haiwan Kesayangan di Pecatu

"My wife and I arrived at about 3.30pm to check in. There was no concierge to greet their guests and assist with their luggage. There was no one there to greet guests offering welcome drinks, towels etc. we found our way to another room where there was 2 bottles of water sitting in a bucket of melted ice water which was warm, there was only one clean glass to serve yourself. There were people waiting around in the lobby and lots of luggage around waiting to be checked in. Check in time is at...

"A perfect place for my family holiday. The place is spacious, and the staff were very nice and helpful. It's a highly recommended place for family or a group of friends, with a private pool and four separate rooms."

"Horribly dirty room. Mould infested. Damage everywhere. Decking falling apart. Pool dirty, tiles falling off. Poor wifi. Overpriced, overhyped! Wish we hadn’t stayed here. Bugs everywhere. "