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Reviews of Hideaway Villas Bali Uluwatu by Kanaan Hospitality

4 out of 5
Hideaway Villas Bali Uluwatu by Kanaan Hospitality
Jl. Bambang Bendot, Gang Hideaway, Uluwatu, Pecatu, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 134 reviews" "
Rating 8 - Good. 39 out of 134 reviews" "
Rating 6 - Okay. 14 out of 134 reviews" "
Rating 4 - Poor. 10 out of 134 reviews" "
Rating 2 - Terrible. 3 out of 134 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Villa was outstanding. Absolutely loved our stay and the staff was so welcoming and helpful. We ate our meals at the Villa at our room, the staff came to set up then clean up after we were done. It’s quiet and a walk away from Diamond Beach which is what we wanted.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property especially if you book a villa with a private pool! Staff and service were friendly and top notch. Simply use the phone from your villa to call and order anything you would like and it gets delivered to the villa. They provide a variety of services such as transport and promos around the area.
Stayed 3 nights in Aug 2023
Response from Bagus on 10 Sept 2023
Dear Robert,Thank you so much for taking the time to leave such a wonderful review of your recent stay with us at Hideaway Villas Bali, Uluwatu. We are delighted to hear that you had a great experience, and your kind words mean a lot to our team.Your feedback is invaluable to us, and we are thrilled to know that you enjoyed our Villas and Dining in our Base Restaurant. It's always our goal to provide a memorable and enjoyable experience for our guests, and it sounds like we succeeded during your visit.We truly appreciate your support and hope to have the pleasure of welcoming you back to Hideaway Villas Bali, Uluwatu in the future. If you have any suggestions for how we can make your next stay even better, please feel free to share them with us.Once again, thank you for choosing to stay with us, and we look forward to serving you again soon.Warm regards,Bagus BhaskaraGeneral Manager

6/10 Okay

Eduardo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beautiful rooms. Service ok. Food average.
Stayed 4 nights in Aug 2023
Response from Bagus on 10 Sept 2023
Dear Eduardo,Thank you for taking the time to share your feedback about your recent stay at Hideaway Villas Bali, Uluwatu. We appreciate your input, and your opinion matters to us.We're glad to hear that your stay with us was satisfactory, and we hope you found our comfortable accommodations & friendly staff to your liking. Your feedback helps us understand what we're doing well and how we can make improvements to enhance our guests' experiences.If there are any specific areas where you believe we could do better or if you have any suggestions for improvement, please don't hesitate to share them with us. We are committed to continuously enhancing our services and ensuring that all our guests have a memorable stay.Once again, thank you for choosing to stay at Hideaway Villas Bali, Uluwatu. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.Warm regards,Bagus BhaskaraGeneral Manager

10/10 Excellent

tracey

Travelled with partner
Liked: Cleanliness
The room was exceptional, staff just the same. We rented scooters, ate from the restaurant, ordered food to our room, ordered the floating breakfast and the staff set up free entry to savaya beach club. Highly recommend
Stayed 3 nights in Jun 2023
Response from Bagus on 3 Aug 2023
Dear Valued Guest,Thank you very much for your recent visit and time to wrote us a review, we are looking forward to welcome you back for another memorable holiday at Hideaway Villas Bali, Uluwatu.Regards, Bagus BhaskaraGeneral Manager

8/10 Good

Juzar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 7 nights in Jun 2023
Response from Bagus on 3 Aug 2023
Dear Juzar,Thank you very much for your recent visit and time to wrote us a review, we are looking forward to welcome you back for another memorable holiday at Hideaway Villas Bali, Uluwatu.Regards, Bagus BhaskaraGeneral Manager

4/10 Poor

Nhien HQ

Stayed 2 nights in Jan 2023
Response from Bagus on 16 Jan 2023
Dear Nhien HQ,Thank you for your review,An additional more comments will be great for us to get your feedback as our constructive action to improve our product and service.Regards,Bagus BhaskaraGeneral Manager

4/10 Poor

Kailey

Travelled with partner
Disliked: Property conditions & facilities
Property is definitely dated. The views look much nicer in the pictures. So many bugs everywhere. Ants all over the room, air conditioner was leaking. The area is completely remote
Stayed 3 nights in Nov 2022
Response from Bagus on 1 Dec 2022
Dear Kailey,Thank you very much for your visit and time to wrote us a reviewYour input will be our constructive feedback to always conduct improvement to enhance our guest satisfaction.We will be looking forward to welcome you back to show you our best improvement.Best regards,Bagus BhaskaraGeneral Manager

8/10 Good

Benjamin

Liked: Staff & service, room comfort
Staff were so lovely and helpful. Hope it gets back to all its past glory. A little tired in places but overall was very nice
Stayed 2 nights in Aug 2022
Response from Bagus on 24 Aug 2022
Dear Benjamin,Thank you very much for your time to write us a review,Rest assured that I am focusing on improving our product and services to be able to enhance our guest holidays with a wonderful and soothe experience in Hideaway Villas Bali, Uluwatu.Looking forward to welcome you back.Best RegardsBagus BhaskaraGeneral Manager

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was looking very tired and worn out but acknowledge we are just out of covid. Location was a bit remote. Staff were excellent
Stayed 3 nights in Jul 2022
Response from Diasta on 27 Jul 2022
Dear Mr. Matthew, Warmest Greetings from Hideaway Villas Bali Uluwatu, a world hidden away! Thank you for your recent stay with us. Appreciate your feedback , We hope you still enjoyed your stay at Hideaway Villa Bali and surround. And glad to know that you satisfied with our nice staff. Once again thank you and we look forward to welcome you back soon in near future. Thank you Best Regards I Made Diasta Guest Service Manager

8/10 Good

Tricia, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food served in this resort is exceptionally good. The location is a little secluded but is a quiet place which provides a lot of privacy.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was so pretty that I took a video right away to share to my friends and family. Absolutely fabulous!
Stayed 1 night in Feb 2020
Response from Hubertus Gede on 13 Mar 2020
Dear Anonymous, It was wonderful having the opportunity to accommodate you on your holiday. Thank you also for sharing your moments with your family and friends so that they were with you celebrating the fabulous moment. We all wish to see you again on your return hopefully soon. With regards, Hubertus Gede Resort Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT A 5 STAR HOTEL
Dirty, run down villa. FALSE advertising from hotels.com as the hotel is in actual fact a 4 STAR hotel. The room looks NOTHING like advertised. The towels are filthy, the pool is disgusting and covered in algae, the bathroom has algae in the shower, no face towels were provided in the entire stay, no cutlery is provided in the kitchenette. Spend your money elsewhere, have requested a refund from hotels.com as our nye was ruined.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Thought the cleanliness and housekeeping can be improved. Duvet and bedsheets have stains on them. Only provided 1 toothbrush when it’s clearly room for 2. Room pool was breathtaking. However could work on its sound proofing in the suite. Can hear loud music blasting from the restaurant at L1 as the suite 2 storey above. Expected more from this as it was priced higher than the one bedroom villas after all.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for couples who want private time away from the busy parts of Bali, about 2 hours drive away from Seminyak. Pool is well maintain with minimal mosquitos!
Stayed 4 nights in Dec 2019

10/10 Excellent

Adia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice villas
Very beautiful villas with very friendly/helpful staff. The couch in the rooms need better cleaning.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is fairly isolated and unless you have a scooter can be quite expensive to go anywhere. If you’re just chilling out around your private villa it is ideal. The villas could have a few more basic items in the kitchen area, like tea towels, dish cloth and some crockery and cutlery. There is no provision to play any music which would be great when sitting around the villa pool. The staff are first class, polite and very attentive. Nothing is too much trouble for them. The food could also be a bit better, but this maybe us slowly adjusting to their way of preparing it.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property design, the vibe and the staff - especially the staff - they couldn't be better. Smiling, gentle, efficient and helpful. Thank you!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, best hospitalty and very clean. Poor thing is very far from main road
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to the staff for their excellent service and help in recommendations
Stayed 3 nights in Jul 2019

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded place, excellent massage
If you're looking for a secluded place and plan to stay in the villa mostly, I would recommend this place. It's very far in from the main road and the area is relatively quiet. Got the pool villa which was quite nice but small compared to other villas in Bali which we stayed in. The food in the restaurant is quite good. Highlight of my stay was the hot stones massage at the Bamboo spa. Eka is a wonderful therapist, ask for her.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice place - thought we might get more a view based on the photos.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private, quiet, relaxing. Great staff!! Close to beach clubs!
Stayed 7 nights in Jun 2019

6/10 Okay

Dacian, Philadelphia

Travelled with group
Liked: Staff & service
We were not at all impressed by this villa. The entrance and lobby to the Villas were beautiful however when we arrived they were doing construction on the stairs leading to our villa which made it harder getting to our room. We had to wait for the construction workers to move all of their tools out of the way and watch out for getting cement on our shoes. It would have been nice if they had one side blocked off for guests to walk while the workers worked on the other. Our room in the villa looked clean but smelled of mildew. The living room did not have a door to close off outside so there was no way to stop bugs from coming in. They did however provide bug spray. Also, due to the fact that the living room and kitchen had an open concept, there was no A/C only a fan so sitting in the living room during the day was pretty uncomfortable due to the heat. During the night the light in the pool was not on so we had to call maintenance to turn it on and it started making loud noises once he turned the light on (I think the filter system may have been off as well because of the noise and that's why they may have turned everything off). There was also plants in-front of the pool and on the roof of the villa in front of ours that was dried out. The best part of our stay was the massages we got at the spa. Overall, I was not impressed with the service and upkeep of the place. We decided to only stay one night of the two nights we had booked due to the poor condition.
Stayed 2 nights in May 2019

10/10 Excellent

Nitesh, Auckland, New Zealand

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool and friendliness of the staff made our stay enjoyable. Definitely try the floating breakfast. Although the menu was limited for vegetarians, they very were accommodating. Thank you to Chris for checking us in. Thank you to the lovely staff during breakfast. This was our first time in Bali and this villa will be hard to beat on the rest of our trip around Bali. Just note that this villa is located inside a village type area and that you may see small harmless geckos, an ocassional dragonfly and mosquito (we had no issues with anything).
Stayed 3 nights in May 2019

8/10 Good

eunice

Liked: Staff & service, room comfort
Impressive entrance but average rooms
The entrance was quite impressive so we had high standards for the rooms tho when we arrived we were a bit surprised that the rooms were a bit dated with stains on sofa and some desk and the design was slightly weird specially in my room they had this counter with a sink by the door. The service was ok, breakfast staff was quite attentive and like the fact the breakfast is made to order.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Private pool was the highlight. Lovely staff with nice smiles. Food average.
Stayed 3 nights in Apr 2019

4/10 Poor

Priscilla

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Danik Listiya on 14 Feb 2019
Thank you for taking your time and sharing your experience during your stay at Hideaway Villas. It was our pleasure to host you and delighted to see that you had a great time. We all look forward to see you again soon

8/10 Good

Chris

Liked: Staff & service, room comfort
Pretty good place, showing its age a bit but did enjoy
Stayed 1 night in Jan 2019
Response from Danik Listiya on 1 Feb 2019
Thank you for taking your time and sharing your experience during your stay at Hideaway Villas. It was our pleasure to host you and delighted to see that you had a great time. We all look forward to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Danik Listiya on 12 Jan 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ashley, Scotland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and suite. Staff were excellent, very helpful and extremely friendly! We hardly left our suite it was that good, only to eat at the restaurant which was also great! Thanks Hideaway!
Stayed 2 nights in Dec 2018
Response from Danik Listiya on 10 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018
Response from Danik Listiya on 10 Dec 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Firstly, the facilities and cleanliness of the villa that we stayed are quite poorly maintained. Algae can be seen around the wall of the pool inside the villa. The pool filtering system was not working. We only used the pool for a while due to the poor condition. Towels provided have spots and stains on it. Slippers in the bathroom were covered with cigarette ashes. Shower gel contained in a tube was not new and only half filled. These show that the room wasn't clean properly before handing over to the next guest. Secondly, house flies were flying around when we were having our breakfast at the restaurant which is really irritating and prompted us to quickly finish up our meal instead of enjoying it slowly. Lastly, the location of the villa is quite bad as vehicle will need to go through dirt tracks to get into the villa from the main road. Guests will need to have transport arrangement in order to travel out as walking seems to be tedious and unsafe.
Stayed 1 night in Nov 2018
Response from Danik Listiya on 19 Nov 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My husband and I stayed in the suite with infinity pool for 3 days of our honeymoon and the room was fantastic. The views were amazing, the pool was cool to have, and the villa was very private.As a treat for our honeymoon they had the bed decorated with rose petals, and filled our soaker tub for us upon arrival. The only downside about the room was there was no pool deck, so you couldn’t lounge or sit outside, but that didn’t bother us because we went to the beach everyday. If you prefer a pool and deck then I would book the villa with pool instead, but you’ll have to compensate for the views and infinity pool. Although the staff were extremely nice, there was some difficulty with communication at times. I would not recommend doing the romantic candlelight dinner because it was very unorganized and therefore didn’t feel romantic as expected. When they escorted us to our dinner, it wasn’t even fully set-up. During the first hour we had to sit in the villa for them to come and light the candles and bring us the wine and water included. The salad came before the candles and wine, and they missed the cook on the steak by a long shot so we had to send it back. The whole dinner was very slow moving and took over 3 hours. However, these issues may have been due to the overly booked private dinners that night. The food was good, but nothing special. Overall the hotel was very nice, and in a very secluted quiet area of Bali in uluwatu that is close to the nicest beaches in Bali.
Stayed 3 nights in Aug 2018
Response from Danik Listiya on 4 Sept 2018
Thank you for taking your time and sharing your experience during your stay at Hideaway Villas. It was our pleasure to host you and delighted to see that you had a great time. We all look forward to see you again soon.

8/10 Good

Dani, Melbourne, Victoria, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and secluded villas with quslity day spa and options to hire tour drivers or scooters to get to sights/restaurants
Stayed 5 nights in Aug 2018
Response from Danik Listiya on 29 Aug 2018
Thank you for taking your time and sharing your experience during your stay at Hideaway Villas. It was our pleasure to host you and delighted to see that you had a great time. We all look forward to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room but let down by having no outside space
Great room but let down by having no outside space to sit. Also somewhat out of the way although that is less of an issue, as it’s still close by taxi.
Stayed 3 nights in Aug 2018
Response from Danik Listiya on 11 Aug 2018
Thank you for taking your time and sharing your experience during your stay at Hideaway Villas. It was our pleasure to host you and delighted to see that you had a great time. We all look forward to see you again soon.

10/10 Excellent

Jenay, Tampa, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omg I feel like I’m going to cry as I write this review, now it means my trip is officially over lol! THS HOTEL/VILLA WAS AMAZING!!!!!! The staff was so friendly & kind & helped with EVERYTHING!!! Such privacy! Only downside is this place is far from everything BEWARE! Lol and a lot of taxi drivers will try to charge you more because it’s further, but it’s so worth it!!! I spent most of my time here at the villa then exploring bali lol
Stayed 6 nights in Jul 2018
Response from Danik Listiya on 27 Jul 2018
Thank you for taking your time and sharing your experience during your stay at Hideaway Villas. It was our pleasure to host you and delighted to see that you had a great time. We all look forward to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place beautiful clean lots of space for the kids. Very private . Food was great. Beds comfy
Stayed 1 night in Jul 2018
Response from Danik Listiya on 3 Jul 2018
Thank you for taking your time and sharing your experience during your stay at Hideaway Villas. It was our pleasure to host you and delighted to see that you had a great time. We all look forward to see you again soon.

8/10 Good

Peanut, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GREAT Hotel to Hide away in
Hidden away from urban cities waiting to be discovered. Good experience and well maintained villa.
Stayed 2 nights in Jun 2018
Response from Danik Listiya on 19 Jun 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Charlene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hideaway
The structure of the house is very interesting. Super clean. Very much away from the bustle. Awesome view. Staff are quick to respond, attentive and friendly. Everything is perfect, there's nothing I dislike about this place!
Stayed 1 night in May 2018
Response from Danik Listiya on 1 Jun 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Amazing location and hotel. We stayed in the villa upstairs with a private pool and was very affordable for what we got. Very friendly staff and beautiful views of the sunset from the pool. Would love to stay here again. Only negative was it was very hard to find, our driver got lost as he was from Denpasar so didn’t know the area but the local drivers knew the place so make sure your driver knows where they are going even if they say they know.
Stayed 3 nights in May 2018
Response from Danik Listiya on 21 May 2018
Dear Valued Guest, We are delighted to hear that you had a memorable holiday with us, and thank you for sharing your kind words. We all look forward to welcoming you back in the near future. Kind Regards.

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Danik Listiya on 14 May 2018
Thanks for staying with us. We appreciate your feedback! We all look forward to see you again soon.

10/10 Excellent

XL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staffs
Fell ill during my stay and the hotel staffs were nothing but helpful. Thank you for such a pleasant stay!
Stayed 2 nights in Apr 2018
Response from Tini on 13 Apr 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Suta on 10 Mar 2018
Thank you for taking your time and sharing your experience during your stay at Hideaway Villas. It was our pleasure to host you and delighted to see that you had a great time. We all look forward to see you again soon

10/10 Excellent

Gabe, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A secret hideaway where you can relax in privacy amid the beauty of Bali. The pool, the view, the helpful staff, all made for a memorable holiday. Already thinking about my next trip.
Stayed 7 nights in Dec 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely villa and excellent value
Stayed 4 nights in Nov 2017
Dear Nicholas, Warm greetings from a world hidden away, Thank you for your lovely feedback and we're trilled that you enjoyed your stay with us along with our staff service and the food. It was a great pleasure having you stay at Hideaway Villas Bali and a wonderful privilege for all of us to get the chance to serve you in our resort. We all look forward to welcome you again in not so distance future. Have a pleasant day. Kind regards, Junita Sitinjak E-commerce & Reservation Executive

10/10 Excellent

Matt, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful space, superb staff, great experience
There's really nothing much I can add to the information Hideaway Villas Bali provides on its website, it's all true. Loved the stay there, beautiful space, not too far off the beaten track, rented a scooter straight from the hotel to get around which was slightly above average prices outside but so much easier so a fair deal. Would definitely stay there again. Nice breakfast, very good meals, a bit on the pricey side but then the stay itself isn't and you can always eat out if you so please.
Just one shot to prove that the photos on their website don't lie.
Stayed 6 nights in Jul 2017

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017