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Rating 10 - Excellent. 500 out of 1003 reviews" "
10 - Excellent
500
Rating 8 - Good. 254 out of 1003 reviews" "
8 - Good
254
Rating 6 - Okay. 131 out of 1003 reviews" "
6 - Okay
131
Rating 4 - Poor. 65 out of 1003 reviews" "
4 - Poor
65
Rating 2 - Terrible. 53 out of 1003 reviews" "
2 - Terrible
53
8.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Terrible
Reyna
Travelled with family, Travelled with family and small children
We had a tornado pass over the evening of our stay. We had no power for most of our stay. During the storm we took shelter in the stairwell. The building proved to be sturdy. The staff still was able to serve breakfast the next day.
The front desk at check in was great but the guy at front desk is awful needs to work his customer service
Petula
Stayed 1 night in Apr 2024
8/10 Good
Joanne
17 Apr 2024
Liked: Property conditions & facilities
Good dog walking area.
Breakfast left something to be desired - eggs were dry, no refills for bacon when only scraps were left, hot water for tea wasn’t labeled so you didn’t know it was there, and there was no salt and pepper.
Joanne
Stayed 1 night in Apr 2024
8/10 Good
Teri
17 Apr 2024
Teri
Stayed 1 night in Apr 2024
8/10 Good
Patrick
Travelled with pets
15 Apr 2024
Liked: Cleanliness, staff & service
Area was run down and hotel is showing it's age and in need of repairs.
The room was spotless and the bed very comfortable. It was a very large room to boot! The manager made a huge effort to find a charging cord I left behind and with success, I was able to pick it up! Thank you for such excellent service!
I would like to say a HUGE thank you to LaQuisha and Sarita at the front desk! Their assistance and coordination in getting us settled in, as well as accommodating our additional room requests (related to the dogs traveling with us) was way above and beyond. They are truly an asset to your organization and very much appreciated by me! I would not hesitate to make this a regular stop on our travels. Thank you so much ladies!
Liked everything except I’m 4’11 and I couldn’t get in the bed. It was too high.
Lori
Stayed 1 night in Mar 2024
Response from Kenny Patel on 28 Mar 2024
Dear Lori,I'm glad that you found your stay enjoyable and I'm sorry that our beds were too high. If you plan to stay with us again, we do offer step stools at the front desk for the beds.Thank you,Kenny Patel General Manager
Super clean, friendly helpful staff. Property at crossroads without any outdoor area but does have ample parking. The hotel structure appears to be wood framed and I could hear my neighbor snoring and footsteps from 2nd floor above me. This was not a big issues as fell into a deep sleep on the plush bed with overstuffed pillows. Based upon the good quality and reasonable price I decided to add another night to my stay
Too much noise from traffic on roads around hotel. If I had ear plugs it would have probably been fine. Room was nice, man at front desk was very friendly and helpful.
The staff was friendly, helpful, and professional. The facility was clean and orderly, and the grounds were the nicest of the four hotels we stayed at in Alabama. The breakfast was ample with a wide variety of choices. Our room was quiet and comfortable. We were well-pleased with our stay.
While the exterior of this hotel has a newish facade, the interior is obviously painted over "old". The top layer of the vinyl on the desk chair in our room was worn away in large areas. The bed was lumpy. The ceiling had been patched up several times (seemingly from water leaks.) Everything just looked very worn underneath new pictures, a paint job, etc. The bathroom arrangement was very old-style.