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Reviews of Royal Q&D Suites Hotel

3 out of 5
Royal Q&D Suites Hotel
247/119, Moo 10 Near Miracle Suite, Pattaya

Reviews

6.0
Rating 10 - Excellent. 6 out of 34 reviews" "
Rating 8 - Good. 7 out of 34 reviews" "
Rating 6 - Okay. 10 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 7 out of 34 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Amie_Mahazan, Malaysia

Liked: Cleanliness
Nice location.Just walking if looking “night life”..
Stayed 1 night in Oct 2018

8/10 Good

Abdullah Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near nightlife area from hotel
Good value hotel , super delux room was good , shower not much good working

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away!
One of the worst hotels that I have stayed at! Room type booked not available (double bed booked, got triple bed room). Lift not working. Electricity shut down for room and hotel staff unable to fix it for several hours. Safe in room not working and front desk could not store valuables. Reception staff very rude. Room cleaning request not fulfilled because they only had one key to the room. Housekeeping staff very rude. Room poorly maintained and furnishings in bad shape. Would not recommend anyone staying at this hotel.
Stayed 1 night in Feb 2018

2/10 Terrible

adrian , england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In darkness
Looked closedonly only had security guard to tell us that dispite booking and paying for a family of 4 we got turfed out to sleep in a doorway
Stayed 1 night in Dec 2017

8/10 Good

Ravi Kumar

Liked: Cleanliness, staff & service
ha ha
could be little better bathroom sizes are very small
Stayed 3 nights in Dec 2017

6/10 Okay

Abdullah

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good price hotel
Front desk not active much more
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
I had a very great stay at this property and the service was also good. Staff is so friendly and good. i will visit this hotel again. Recommended to all.
Stayed 1 night in May 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel I have stayed in so far
Hotel facilities and their conditions were terrible.
Response from Team Royal Q & D Suites. on 20 Apr 2017
Dear Sir, We apologize for the inconvenience caused to you.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
CHEAP HOTEL CHEAP QUALITY
I expected basic. I got real basic. Not even tea or coffee provided. The staff are good bunch of girls and 1 guy doing the best they can. The appearance looks like any other building. Hard to see from street. Reception is an office not a hotel entrance. Room was old and dusty but the room was clean Had a kettle but not complimentary coffee or tea. 711 is around corner! Close enough to everything about 10min away Would not recommend it or go again but i did pay cheap & i got a no frills hotel.
Response from Team Royal Q & D Suites. on 15 Mar 2017
Dear Guest, We had already updated our content on the website regarding the free items which you should ideally get. We still would take feedback positively and try to include some more free items when you visit our hotel next time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
dirty and old hotel, awful bathroom, dirt room, old bedsheets...
Response from Team Royal Q & D Suites. on 15 Mar 2017
Dear Sir, Apologies for inconvenience . We use best laundry and cleaning services in the area for our hotel. Would try to improve the services as per your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stat
Spacious room with air con and lift. Little far from pattaya beach and walking street and roadside rooms can be noisy.
Response from General Manager on 15 Mar 2017
Thank you for rating us positively. We look forward to welcoming you again in future.

6/10 Okay

Cheng

It was not bad even though only for 1 night stay.
Response from General Manager on 3 Feb 2017
Thank you for Rating us positively We look forward to serving you again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only 4 rollaway beds so none were available for us.
Response from General Manager on 11 Jan 2017
Dear Guest, Thank you for rating us positively. Looking forward to serving you again in Future.

4/10 Poor

K, Pattaya

Disliked: Cleanliness, staff & service
Fair.
Bathroom needs work and needs to be cleaned. Room needs more lighting. AC was loud but worked. Worth the money I paid though.
Response from General Manager on 11 Jan 2017
Dear Guest, Thank you for rating us positively. Looking forward to serving you again in Future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Value for money
Bath room is small. Room is big. Good for 2 person. Refrigerator is available. Walker street just 1 km, no shared taxi/auto service that are. Place is good and calm. 1000 Bhat deposit is not acceptable for 2 days staying. Overall ok. TV channels waste...i found 2 news channels(Thai) only. No near food court...not even western food. I found behind the street 2 restaurant..Indian and Mexican. But they open after 7Pm. I suggest you to choose second category rooms.
Response from Team Royal Q N D Suites on 20 Nov 2016
Dear Guest, Thank you for rating us positively. Looking forward to serving you again in Future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Good Service specially in reception. Also your cafe Krishna he is really gud Indian food maker
Response from Team Royal Q N D Suites on 20 Nov 2016
Dear Guest, Thank you for rating us positively. Looking forward to serving you again in Future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a one night stay in Royal Q&D Suites.Beautiful property I had even seen with superb performance.staff was very cooperative and helpful provided their services with always sweet smiling faces.Had a relaxed,wonderful and comfortable stay in thailand.
Response from Team Royal Q N D Suites on 10 Oct 2016
Dear Guest, Thank you for rating us positively. We look forward to welcoming you again. Regards Team Royal Q N D Suites

10/10 Excellent

a traveler, from the airport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, friendly and well maintained
Very satisfied with the friendly reception and large room.
Response from Rajesh on 26 Sept 2016
Thank you for rating us positively. We look forward to welcoming you again.

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

manling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度差，不誠實，實際房間與照片差太多。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ไม่มีทีวี ไม่มีสบู่ ห้องไม่เก็บเสียง หนวกหูเพราะติด ถนน
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sämsta skiten jag varit med om
kunde inte välja noll...
Stayed 1 night in Jan 2018

2/10 Terrible

Музаффар

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
самый ужасный отель
Я не рекомендую никому, в этом отеле всё грязно, бельё в дырках, полотенце и простыня просто грязное, нету тв, дали только шампунь и сказали больше ничего, тараканы были даже в холодильнике мы это показали управляющему, там не возможно было уснуть до 4 утра так как там курили кричали бегали а на нашу просьбу сделать что либо просто игнорировать решили...... Я с утра попросил найти хозяина ну или управляющего но девушка ответила что его нету и он трубку не поднимает, мы вышли с отеля буквально на метров 50 и вспомнил что оставил чек на столе....захожу там стоит хозяин со своей хозяйкой....короче врут обманывают так как нам таки не предоставили билеты на аквапарк и зоопарк.
Stayed 2 nights in Jul 2017

8/10 Good

jaegyu

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2017

6/10 Okay

Michal

Liked: Staff & service
hotel średni
Mrówki w pokoju

6/10 Okay

Franco

Response from General Manager on 15 Mar 2017
Thank you for rating us positively. We look forward to welcoming you again in future.

6/10 Okay

Verified traveller

谈不上啥，很一般，招待所水平，就是便宜吧，从清迈到芭提雅转机回国！21：00到，第2天7点又去机场，无所谓啦。
Response from General Manager on 15 Mar 2017
Thank you for rating us positively. We look forward to welcoming you again in future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Response from General Manager on 3 Feb 2017
Thank you for Rating us positively We look forward to serving you again.

6/10 Okay

C.a.

Liked: Cleanliness
mooie prijs voor kwaliteit
Prima prijs/kwaliteitverhouding. Toilet lief niet goed door, maar dat kan een tijdelijk mankement zijn geweest. Verder prima, dichtbij walking street. wij zijn er maar 1 naar geweest voor terugvlucht vanaf Bangkok.
Response from General Manager on 3 Feb 2017
Thank you for Rating us positively We look forward to serving you again.

4/10 Poor

Hans, Denmark

Disliked: Staff & service, property conditions & facilities
Average hotel
Average hotel in good location. Rooms are spacious. You have to leave a 1000 bhat deposit for no obvious reason. Staff not very helpful. Can't order a taxi. Beds still have a thick plastic cover on the mattress?!? Really uncomfortable and odd.

6/10 Okay

Verified traveller

Response from General Manager on 11 Jan 2017
Dear Guest, Thank you for rating us positively. Looking forward to serving you again in Future.

8/10 Good

Verified traveller

Liked: Room comfort
Response from General Manager on 11 Jan 2017
Dear Guest, Thank you for rating us positively. Looking forward to serving you again in Future.

6/10 Okay

DONGHOON

Liked: Cleanliness, room comfort
Disliked: Staff & service
잘만함. 딱 거기 까지임
위치는 걸을만함 나뿌지 않음 전체적으로 인도 중동계 손님이 많음... 직원들은 친절하지 않은 편임 방 자체는 넓고 좋음
Response from General Manager on 24 Nov 2016
Thank you for rating us positively.

6/10 Okay

Vin

Disliked: Cleanliness, room comfort
Response from General Manager on 11 Oct 2016
Thank you for rating us positively. We look forward to welcoming you again.