Parque de Nieve Los Puquios

The hotel was surprisingly clean and fairly easy to navigate given the circular shape of the building. Valet was well-organized. Front desk staff was super friendly and knowledgeable. Cleaning crew was readily available and did an awesome job. The breakfast buffet could be better but the service was good. The views are fairly good but the noise of traffic on the 405, specially throughout the night is awful. Not much can be done about it, except move to a room facing the mountain, forget wanting to have a city view, it’s not worth it. I hoped to use the pool but it lacked a jacuzzi. Overall, it was a good stay, my main issue would be the noise.

Clean room, has some cooking utensils, washer and dryer. Staff and customer service was okay. No A/C for the whole week until the night before I left, was definitely what killed my experience there. Many did leave after a day or two due to no AC., would've been nice to get some discount or something to compensate or discounted rate for the lack of AC with this really humid weather

Restaurant and bar were excellent.