Our room was on the 5th floor, just stairs and no lift. Also, no bathroom in the room!... I noticed it when I arrived, it was written in small letters in my booking so I didn't want to complain, it wasn't worth it... however when you book a HOTEL, you don't even expect a room with no bathroom... this should have been alerted somehow... it was super disappointing, I felt somehow deceived. Also, the breakfast was not good at all...
In general, we paid for a hotel, but it was not it, it was more close to a hostel or a residential.
The only good thing about it was the young managers, and some of the staff, really friendly and helpful, however... it was super disappointing