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Reviews of Hotel France Louvre

3 out of 5
Hotel France Louvre
40 Rue De Rivoli, Paris, Paris

Reviews

7.0

Good

Rating 10 - Excellent. 174 out of 1001 reviews" "
Rating 8 - Good. 393 out of 1001 reviews" "
Rating 6 - Okay. 250 out of 1001 reviews" "
Rating 4 - Poor. 104 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro, Menifee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, my room was clean and the building is old, they have small elevator.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lots of restaurants nearby, friendly staff, especially Jean!
Stayed 4 nights in Apr 2024
Response from Jean / John on 18 Apr 2024
Dear Alessandro,On behalf of the whole team, we thank you for having taken your time to leave such a kind feedback ! It goes straight to our hearts and encourages us to do even better !I personnally thank you for your friendliness and for the positivity you share with me everytime you took time to say hello at the front desk and or when you needed some information. I hope that you had a nice trip back to your destination and that you fully enjoyed your stay as you expected.Best regards,John - FRONT DESK

6/10 Okay

Manjinder

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We did not like our hotel room to start off with but was upgraded to a better room on day 2 with a balcony which we thought we had ordered from the start
Stayed 2 nights in Apr 2024

10/10 Excellent

Baindu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but they do a great job at upkeep. Staff was friendly, helpful, and always available. They also speak English. There was no fridge in my room which was inconvenient but the staff kept my food in their kitchen fridge and heated it up when requested. The location was perfect!
Stayed 3 nights in Mar 2024

10/10 Excellent

Eduardo Gabriel De Carvalho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a great locale, closer access to hundreds of restaurants, bars, clubs, and shopping options. Conveniently, it’s also within walking distance to the most renowned tourist attractions. Very friendly staff.
Stayed 2 nights in Mar 2024

2/10 Terrible

carlos uriel, las vegas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a good area full of restaurants and close to bus stops and Metro. The hotel staff was very attentive and professional. The lady at the reception was very helpful. The cleaning lady left the room spotless every day. Now the bad stuff: the room was very small, the bathroom always smelled like sewage, even right after being cleaned, every time other rooms flushed The toilet you could hear the water running and being flush making loud noises. The walls are very thin and you can hear conversations.
Stayed 3 nights in Mar 2024

4/10 Poor

Joanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

cambridge

Disliked: Cleanliness, amenities, property conditions & facilities
This property misrepresented itself in photos and was not near as nice as I was expecting. Paint was chipping everywhere, the A/C didn’t work in my room, and there was a massive hole in the ceiling outside of my room. I found the location to be convenient and the bed to be comfortable, but the overall condition of the property is not good.
Stayed 2 nights in Mar 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In spite of being on a busy road there was no traffic noise at all. I particularly liked the first floor lounge which was light and airy. The staff were helpful and courteous and contributed to an extremely pleasant stay.
Stayed 4 nights in Mar 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Dorin Mihaita

Stayed 3 nights in Dec 2023

2/10 Terrible

Mario, Brea

Disliked: Staff & service, property conditions & facilities
This property is miserable. The rooms were as big as a large closet. The mattress was terrible to sleep in it would sink and I would be pushing my wife. The carpet was filthy. The air was non functional. The carpet on the stairs was badly stained. As we opened the windows to get some air, the walls outside the paint was peeling. Don’t stay here it’s a dump.
Stayed 5 nights in Oct 2023
Response from Van Anh on 14 Oct 2023
Dear Mario,We sincerely thank you for dedicating your time to share your comprehensive feedback regarding your recent stay with us. We deeply regret that certain aspects of your visit fell short of your expectations. Please be assured that your concerns have been diligently communicated to our management team. Your valuable suggestions serve as a cornerstone for our continuous enhancement, and we genuinely appreciate your input.Should you require any further assistance or have any additional needs, please do not hesitate to reach out to us.Warmest regards,

10/10 Excellent

Tim, Upper Ferntree Gully

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location for getting in and around the busiest part of Paris old town. Only 5-10 minutes walk in each direction gets you to the Louvre Museum, the Pompidou, Notre Dame Cathedral, Bastille monument and more. Rooms are tiny as is most accommodation in Paris, and by Australian standards is horribly overpriced as also is most accommodation in Paris anyway. But it's clean and well presented. The staff are super friendly and helpful, and the communal lounge area is lovely, complete with a Beko coffee machine. Overall we enjoyed our stay, and especially how convenient the location was.
Response from Van Anh on 1 Oct 2023
Dear Tim, We wish to express our happiness in reading such a nice comment about your stay. Thank you for taking the time to share it and we hope to have the pleasure of welcoming you back to our property in the very next future. Best regards

10/10 Excellent

Rosa Elba

Stayed 3 nights in Jul 2023
Response from Van Anh on 24 Jul 2023
Chère Rosa Elba,Nous vous remercions pour votre commentaire et nous sommes enchantés d’apprendre que vous avez tant apprécié votre séjour à l’Hôtel France Louvre. A très vite de vous accueillir de nouveau,Sincèrement

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service
Staff were excellent and very helpful and friendly, the location was superb, close to great bars, food, metro and attractions. The room was showing its age, would recommend staying here to friends.
Stayed 7 nights in Jul 2023
Response from Van Anh on 17 Jul 2023
Dear Brett,We would like to express our happiness in reading such a nice comment about your stay. We are very happy to hear that our staff and service met your needs and expectations. Your suggestions represent a tool for our daily improvement and we thank you for it.At your disposal for any further assistance, you might need. Best regards

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, easy to walk to all major areas
Stayed 14 nights in Jun 2023
Response from Van Anh on 3 Jul 2023
Dear GaetanoFirst and foremost we thank you for taking the time to share your experience.We are happy to learn about your stay with us and how positive it was. We thank you for the great feedback which will be transferred to our team. We look forward to the great pleasure of welcoming you back to the France Louvre Hotel.Best regards,

4/10 Poor

Shiori

Stayed 7 nights in Jun 2023
Response from Van Anh on 17 Jul 2023
Dear Shiori,We thank you for your time sharing this comment and deeply regret not meeting your expectations. Your suggestions represent a tool for our daily improvement and we thank you for it.At your disposal for any further assistance, you might need. Best regards

8/10 Good

William, Santa Rosa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: Convenient location, friendly staff, nice simple breakfast, near Metro, restaurants and historical sghts. Cons: small room. chipped wall paint, cracked tile in bathroom floor.
Stayed 4 nights in Jun 2023
Response from Van Anh on 27 Jun 2023
Dear William, First and foremost we thank you for taking the time to share your experience.We are happy to learn about your stay with us and how positive it was. Your suggestions represent a tool for our daily improvement and we thank you for it.At your disposal for any further assistance, you might need. Best regards

4/10 Poor

Khatharya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very disappointing. Hotels.com should make it very clear that this hotel does not have air conditioning (has not had it since 2018). With over 86 degrees and a tiny fan, the heat is oppressive in the room and bad for our health as a 60-year old couple. The hotel does not have a fridge so we cannot store any cold drink. They don't even offer in room bottled water which even a 2 star hotel does in many instances. They have a big bottle of water for people to share in the sitting area but it is almost always empty. We would not recommend this hotel to a friend given that for the same price, you can stay at a rather nice and comfortable one. This experience makes us loose a bit of confidence in hotels.com. Hotels.com also asked us to provide feedback while we were still there so that they could make things better but nothing came of that feedback. Waste of time.
Stayed 5 nights in Jun 2023
Response from Van Anh on 25 Jun 2023
Dear Khatharya, Thank you for taking the time to write such a detailed review. We take note of your remarks which are very important to us in order to inform our teams and guide us in the renovation of the hotel. Indeed, a series of works is planned in our establishment in order to renovate some of our rooms which are, and we are well aware of it, become dilapidated. We are still delighted to read that our bedding has suited you. Hoping to have the pleasure of welcoming you back to our property, we remain. Best regards, Van Anh

4/10 Poor

john

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Small. Unsafe shower access. Hot. Old property.
Stayed 3 nights in Jun 2023
Response from Van Anh on 25 Jun 2023
Dear John,We thank you for your time sharing this comment and deeply regret not meeting your expectations. Your suggestions represent a tool for our daily improvement and we thank you for it.At your disposal for any further assistance, you might need. Best regards

2/10 Terrible

Dana

Disliked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Van Anh on 18 Jun 2023
Dear Dana,We thank you for your time sharing this comment and deeply regret not meeting your expectations. Your suggestions represent a tool for our daily improvement and we thank you for it.At your disposal for any further assistance, you might need. Best regards

6/10 Okay

Joseph

Stayed 4 nights in Jun 2023
Response from Van Anh on 10 Jul 2023
Dear Joseph,Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the hotel’s location and our service. We noted your comments well and are trying to improve our service daily so that your next stay will be more comfortable at our hotel. We are looking forward to your next visitYours sincerely, Team Hotel France Louvre

6/10 Okay

Vardan

Liked: Staff & service
!
Stayed 7 nights in Jun 2023
Response from Van Anh on 14 Jun 2023
Dear Vardan, We thank you for your feedback. Best regards,

8/10 Good

Antonio

Liked: Staff & service, room comfort
Great location near bars and Restaurants
The Hotel is perfectly located. 6 min away thw St.Louis Island and bear by you can get bikes and scooters for rent. The Pillows were smelly and if you go during spring they don’t activate the AC so you need to open the windows and if you are noise sensitive is not the hotel for you.
Stayed 4 nights in May 2023
Response from Van Anh on 14 Jun 2023
Dear Anotonio,Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the hotel’s location and our service. We did take good note of your comments and are trying to improve our service daily so that your next stay will be more comfortable at our hotel. We are looking forward to your next visitYours sincerely, Team Hotel France Louvre

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel France Louvre
This hotel is in a great location. However it badly needs a makeover - new paint, carpet, etc.
Stayed 5 nights in May 2023
Response from Van Anh on 29 May 2023
Dear Guest,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry that several things during your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.At your disposal for any further assistance, you might need. Best regards,

4/10 Poor

Colleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fabulous location. SMALL rooms, nothing worked…outlets, lights above sink, telephone, night stands on floor. Paint and stains on carpets and walls. Run down and very tired hotel.
Stayed 5 nights in May 2023
Response from Van Anh on 29 May 2023
Dear Colleen,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry that several things during your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services.At your disposal for any further assistance, you might need. Best regards,

8/10 Good

Emilio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Quick visit in central Paris
Hotel room was very small, walls were paper thin and bathroom had a bad smell. Price was decent, location was centrally located and for a quick visit it was ok.
Stayed 3 nights in May 2023
Response from Van Anh on 22 May 2023
Dear Emilio,Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the location of the hotel as well as our service. We did take good note of your comments and we are trying to improve our service on a daily basis so that your next stay will be more comfortable at our hotel. We are looking forward to your next visitYours sincerely, Team Hotel France Louvre

2/10 Terrible

Abdol Ali

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Van Anh on 2 May 2023
Dear Abdol Ali,We wish to thank you for the time you took to share this comment and deeply regret not having met your expectations this time. Your suggestions represent a tool for our daily improvement and we thank you for it.At your disposal for any further assistance, you might need. Best regards

6/10 Okay

Francis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
There were no fire escapes, only the stairs which was tight ad winding and a tight 2 person lift.
Stayed 3 nights in Apr 2023
Response from Van Anh on 16 Apr 2023
Dear Francis,Thank you for taking the time to write such a detailed review. We take note of your remarks which are very important to us in order to inform our teams and guide us in the renovation of the hotel. Best regards,

2/10 Terrible

Adrianne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Van Anh on 10 Apr 2023
Dear Customer,First of all, I thank you to sharing your experience in our hotel and I regret a lot your disappointment. Your suggestions represent a tool for our daily improvement and we thank you for it.At your disposal for any further assistance, you might need. Best regards

10/10 Excellent

Madonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exactly as stated, clean, comfortable and lovely staff. The rate fits the standard of the rooms, but the convenience of the location, the surrounding areas for dining and shopping were just awesome. Don't book these rooms if you intend to stay in it all day. We just bathed and slept, so perfect. Thank you, my young daughter and I have a lovely time.
Stayed 3 nights in Apr 2023
Response from Van Anh on 8 Apr 2023
Dear Madonna, we wish to express our happiness in reading such a nice comment about your stay. Thank you for taking the time to share it and we hope to have the pleasure of welcoming you back to our property in the very next future. Best regards

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho la localidad y la vista, muy limpio excelente servicio
Stayed 7 nights in Mar 2023
Response from Van Anh on 26 Mar 2023
Dear Margarita,Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the location of the hotel as well as our service. We are looking forward to your next visit.Yours sincerely,Team Hotel France Louvre

4/10 Poor

Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Van Anh on 27 Mar 2023
Dear Louis,We thank you for the time you took to share this comment about your stay and deeply regret it didn't meet your expectations this time. Your suggestions represent a tool for our daily improvement and we thank you for it.At your disposal for any further assistance, you might need. Best regards

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Parisian room - small, but clean and adequate. Staff were wonderful and very helpful.
Stayed 9 nights in Mar 2023
Response from Van Anh on 21 Mar 2023
Dear Ruby, Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the location of the hotel as well as our service.We are looking forward to your next visit.Yours sincerely,Team Hotel France Louvre

10/10 Excellent

Kassie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and will return.
Stayed 2 nights in Mar 2023
Response from Van Anh on 19 Mar 2023
Dear Kassie, Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the location of the hotel as well as our service. We are looking forward to your next visit.Yours sincerely,Team Hotel France Louvre

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service
Staff were lovely.
Stayed 3 nights in Mar 2023
Response from Van Anh on 15 Mar 2023
Dear Kimberly, Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the location of the hotel as well as our service.We are looking forward to your next visit.Yours sincerely,Team Hotel France Louvre

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area! Near so many restaurants and great shops. It’s clean and the staff is very friendly. Check in and check out we’re fast and easy. Overall it was a great stay. Just know that there is no central air or heating when booking this hotel.
Response from Van Anh on 7 Mar 2023
Dear Jacob, Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the location of the hotel as well as our service.We did take good note of your comments and we are trying to improve our service on a daily basis so that your next stay will be more comfortable at our hotel.We are looking forward to your next visit.Yours sincerely,Team Hotel France Louvre

2/10 Terrible

Tahirah

Stayed 1 night in Nov 2022
Response from Van Anh on 27 Nov 2022
Dear Tahirah, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. At your disposal for any further assistance, you might need. Best regards,Hotel France Louvre

10/10 Excellent

Lim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful.
Stayed 1 night in Oct 2022
Response from Vinh Ha on 6 Nov 2022
Dear Lim,Thank you very much for your stay and your encouragement. Hope to see you again soon!Best regards,

10/10 Excellent

Arlene

Stayed 2 nights in Oct 2022
Response from Van Anh on 27 Nov 2022
Dear Arlene, Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the location of the hotel as well as our service.We did take good note of your comments and we are trying to improve our service on a daily basis so that your next stay will be more comfortable at our hotel.We are looking forward to your next visit.Yours sincerely,Team Hotel France Louvre

2/10 Terrible

elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Awful property. Needs renovation and fixed fire smoke detectors as they were broken as were other things.
Stayed 7 nights in Sep 2022

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Great location as close to Hôtel de Ville Metro and easy to walk to traditional tourist spots. Staff were lovely but hotel in need of some tlc. No aircon but room did have a fab. Elevator can only take luggage as “unsafe”. Shower was poor and didn’t sit well in the fitting so made it difficult to shower. Overall we enjoyed our stay and would rerun for the location.
Stayed 3 nights in Sep 2022

2/10 Terrible

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
No air conditioning
The hotel was very obviously run down. The only major complaint was that it didn’t have functioning air conditioning which made it unbearable in July. Would never stay here again.
Stayed 2 nights in Jul 2022
Response from Van Anh on 1 Aug 2022
Dear Rachel, We appreciate your time to provide this feedback about your stay. I am deeply sorry that several things during your stay did not meet your expectations. Please note that your concerns have been passed on to our management. Best regards,

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very friendly staff and a great location. Hotel is a bit dated and could use some freshening up. AC didn’t work / was non-existent but luckily they put a table fan in the room which helps.
Stayed 2 nights in Jul 2022
Response from Van Anh on 17 Jul 2022
Dear Michelle, Thank you for sharing your feedback. It is a real pleasure to read that you did enjoy the location of the hotel as well as our service. We did take good note of your comments and we are trying to improve our service on a daily basis so that your next stay is more comfortable at our hotel. We are looking forward to your next visit. Kind regards,

6/10 Okay

Gail

Liked: Staff & service
The location was great, right Hotel de Ville. My room was very quiet. The staff was always curtious. The towels had a very strong detergent smell and some were stained. The carpet was dingy.
Stayed 6 nights in Jun 2022
Response from Van Anh on 12 Jul 2022
Dear Gai, Thank you for taking the time to write such a detailed review. All your comments are essential to make sure our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order on your next visit. Still, we hope to be able to welcome you back on a return visit to Paris. Best regards,

2/10 Terrible

CATHERINE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nothing like advertised. I have pics; not sure how to share the picture on the website and what I saw. $125 per night and no AC? Staff at front desk was not friendly; seemed to only care about getting your credit card. Only positive thing is location!
Stayed 2 nights in Jun 2022
Response from Van Anh on 12 Jul 2022
Dear Catherine, Please accept our apologies for your dissatisfaction following your last experience in our hotel. we would like to renew our apologies for the totally inappropriate behaviour of our employees when you arrived. It is true that this type of reception is inadmissible. We do hope you give us another chance as we will definitely improve our services. At your disposal for any further assistance, you might need. Best regards,

6/10 Okay

Ahoo

Stayed 3 nights in Jun 2022
Response from Van Anh on 12 Jul 2022
Dear Ahoo, Thank you for sharing your feedback on your recent stay at the hotel. Regards,

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy no-frills hotel in Rue de Rivoli, in the heart of the Marais. Extremely close to the metro which takes you to all the main tourist spots in the city. Hotel was very clean, if basic. Comfy bed, steady hot water in the shower. Air conditioning. No mini bar or fridge in the room which was a little inconvenient but not the end of the world. 24 Hour reception, baggage locker and communal 'lounge' area with nice view of the street. 10/10 would stay again.
Stayed 4 nights in Jun 2022
Response from Van Anh on 12 Jul 2022
Dear Giovanni, We would like to express our happiness in reading such a nice comment about your stay. We are very happy to hear that our staff and service met your needs and expectations. All your wonderful comments represent the most valuable source of motivation for our team. It will be my pleasure to extend your feedback to all the team members. Thank you for having time to share it and we hope to have the pleasure of welcoming you back to our property in the very next future. Best regards

10/10 Excellent

Lance

Stayed 1 night in May 2022
Response from Van Anh on 12 Jul 2022
Dear Lance, Thank you so much for taking the time to share your experience at France Louvre. Best regards,

2/10 Terrible

Lee-Renee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place to stay at. I put complaint in and they said owner would get back and he never did or they just were avoiding me. I will never go Back to Paris also people are So rude
Stayed 4 nights in May 2022
Response from Van Anh on 12 Jul 2022
Dear Lee-Renee, We appreciate you taking the time to provide us with such detailed feedback about your stay. we are very sorry to hear that several things throughout your stay did not meet your expectations. After closing for almost 2 years and the re-opening was just a few months before your arrival are still had a lot of things to do and complete, as our Directeur board hadn't had enough time to have a chance to apologise to your about the disappointment stay. We do hope you give us another chance as we will definitely improve our services. At your disposal for any further assistance, you might need. Best regards,